I've recently opened up several savings accounts online recently for both my wife and myself. Without any doubt the account with Recognise Bank was the easiest and most convenient to open. The websi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My second time with Recognise. They offer competitive interest rates and everything has always gone without a hitch. I particularly like the option of a monthly income, which is something I much pref... See more
Company replied
Was so easy and quick to apply and open account. Safe and secure with checking account to make sure money reaches correct account. No fuss or having to send detailed documentation. Account opened... See more
Company replied
Our Fixed Rate Saver had an excellent rate of interest. Just as important, on maturity we opted to split teh money 3 ways - one back to our designated account, the other two to two new Recognise accou... See more
Company replied
Company details
- #14 of 50 best companies in Bank
- #51 of 108 best companies in Financial Institution
- #12 of 19 best companies in Savings Bank
Written by the company
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Contact info
6a Austin Friars, EC2N 2HA, London, United Kingdom
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Excellent
870 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use website and good email…
Easy to use website and good email communication when making transactions.
14 April 2026
Reply from Recognise Bank
Hi Rowland, thanks for your review. We’re pleased to hear you found our website straightforward and that our email communications were clear and helpful.
Efficient service to set-up and pay-in…
Efficient service to set-up and pay-in with confirmation of receipt within a few minutes.
21 April 2026
Reply from Recognise Bank
Hi Ken, thank you for your review. We’re pleased to hear you found the set‑up and pay‑in process efficient, and that the confirmation was quick and reassuring. We appreciate you sharing your experience.
Smooth and simple to open account
14 April 2026
Reply from Recognise Bank
Hi Leon, thank you for your feedback. We're glad to hear that you found our account opening process smooth and simple.
Reply from Recognise Bank
Hi Gareth, thank you for your feedback. We're glad to hear that you found the account easy to open and enjoyed our competitive savings rate. It's great to know the process felt simple and hassle-free.
Security was key for this account
18 April 2026
Reply from Recognise Bank
Hi Denise, thank you for your feedback. We're pleased to hear that security is important to you and that you feel confident and secure opening an account with us.
Pathetic waste of time. Non British nationals AVOID
Featured on MSE for their 1 year gfixed saving account. Tried to open one to put FCS guarantee limit (£120k). Wife is foreign national, 9 years resident in UK. "We can not verify you" (when all others have). "Send this, send that by post". We have already uploaded all that and you confirmed it. "OK, start again - make a new application". NO THANKS- BYE (we had no trouble in putting the money in the other savings account (same interest rate) wihin a few hours.
THING IS - if they are that bad with this, what else are they bad at?
Good riddance Recognize Bank
955271410 (Application Ref)
12 April 2026
Unprompted review
Reply from Recognise Bank
Hi, thank you for your review. We really appreciate your feedback as it helps us make our products and service better. We will use this feedback to review our verification process and how these cases are handled.
Good service.
24 March 2026
Reply from Recognise Bank
Hi Ashvin, thank you for your feedback. We’re glad to hear our team was able to give you the support you needed. We appreciate you taking the time to share your experience.
straight forward and good web site
19 February 2026
Reply from Recognise Bank
Hi Julie, thanks for your review. We’re pleased to hear you found our website straightforward and easy to use.
It was easy to call and find out what I…
It was easy to call and find out what I needed from a real person. Very fed up with getting AI messages from a lot of places.
5 March 2026
Reply from Recognise Bank
Hi Maxine, thank you for sharing your experience. We’re glad you found it easy to speak with someone directly and get the information you needed. It’s great to know this made a difference to your experience.
Reply from Recognise Bank
Hi, thank you for your feedback. It means a lot to know your experience with us has been so positive.
Reply from Recognise Bank
Hi Andrew, thank you for your review. We’re pleased to hear getting your account set up was straightforward. We appreciate you taking the time to share your feedback.
It was very easy to set up my account…
It was very easy to set up my account and start saving.
12 February 2026
Reply from Recognise Bank
Hi John, thank you for sharing your experience. We’re glad to hear getting your account up and running was straightforward and that you’ve been able to begin saving with ease. We appreciate you taking the time to share your review.
Reply from Recognise Bank
Hi Gareth, thank you for your feedback. We’re glad to hear the online application and registration were quick and easy for you. We appreciate you taking the time to share your review.
Reply from Recognise Bank
Hi Jenny, thank you for your sharing your experience. We’re glad to hear getting set up and managing your account has been straightforward for you. We appreciate you taking the time to share your feedback.
There was good service when I phoned…
There was good service when I phoned for some information and the gentleman I spoke too went through everything with me.
27 February 2026
Reply from Recognise Bank
Hi, thank you for your feedback. We’re glad to hear our team was able to give you the support you needed and take you through everything clearly. We appreciate you taking the time to share your experience.
It was easy to apply for the savings…
It was easy to apply for the savings account. The App is really good to use too.
1 March 2026
Reply from Recognise Bank
Hi Dean, thank you for your review. It’s great to hear the setup was straightforward and that you’ve had a good experience using the app. We appreciate you taking the time to share your experience.
was fine until they sent incessant…
was fine until they started sending incessant reminders asking to be reviewed. Irritating in extremis
18 March 2026
Reply from Recognise Bank
Hi Edward, thank you for your review. We appreciate you taking the time to share your feedback and we can confirm that your feedback has been passed on in relation to how we request customer reviews.
Easy to use website
27 February 2026
Reply from Recognise Bank
Hi Stephen, thank you for your review. It’s great to know your experience getting started went well. We appreciate you taking the time to share your feedback.
Reply from Recognise Bank
Hi Alison, thank you for your feedback. We’re pleased to hear that your experience getting started was positive. We appreciate you taking the time to share your experience.
Easy to use and get started
9 March 2026
Reply from Recognise Bank
Hi, thank you for your review. We appreciate you taking the time to share your feedback
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