I've recently opened up several savings accounts online recently for both my wife and myself. Without any doubt the account with Recognise Bank was the easiest and most convenient to open. The websi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was so easy and quick to apply and open account. Safe and secure with checking account to make sure money reaches correct account. No fuss or having to send detailed documentation. Account opened... See more
Company replied
I opened a 1 year savings bond with a top rate and it took less than two minutes to complete the online application form. I paid money into the account and was immediately notified by email that the... See more
Company replied
Our Fixed Rate Saver had an excellent rate of interest. Just as important, on maturity we opted to split teh money 3 ways - one back to our designated account, the other two to two new Recognise accou... See more
Company replied
Company details
- #14 of 50 best companies in Bank
- #51 of 108 best companies in Financial Institution
- #12 of 19 best companies in Savings Bank
Written by the company
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Contact info
6a Austin Friars, EC2N 2HA, London, United Kingdom
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Excellent
865 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of use
Ease of use, fair interest rate and ease of ability to top up to £120,000 after registration deposit.
21 April 2026
Reply from Recognise Bank
Hi, thank you for your review. We’re pleased to hear you found the account easy to use and our interest rate fair. We appreciate you sharing your experience.
Really easy to set up and use
Really easy to set up and use. Absolutely no fuss or messing about
12 April 2026
Reply from Recognise Bank
Hi Patricia, thank you for your review. We're glad to hear that you found our systems easy to use.
Opening my account was straightforward…
Opening my account was straightforward and their response was quick. The money was transferred the same day.
19 April 2026
Reply from Recognise Bank
Hi, thank you for your review. We're glad to hear that you found our account opening process straightforward. We really appreciate your feedback.
Easy to open an account
19 April 2026
Reply from Recognise Bank
Hi, thank you for your review. We're glad to hear that you had a good experience.
Good job
Account very easy to set up , made a few deposits into the saving window and got confirmation immediately on fund arrival . Good job guys 👍
21 April 2026
Reply from Recognise Bank
Hi, thank you for your review. We're glad to hear that you had a good experience.
Website easy to navigate
20 April 2026
Reply from Recognise Bank
Hi Bhavani, thank you for your review. We're pleased to hear you found our website easy to navigate.
Easy and fast account set up
Easy and fast account set up, great savings rate. All very straightforward and feels very professional. Highly recommended.
14 April 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear you found our processes and services professional and straightforward.
Opened a one year fixed rate bond with…
Opened a one year fixed rate bond with recognise bank,after checking trustpilot,they had good reviews,very competitive interest rate,so it was a easy choice,a really easy process to apply for the fixed bond,overall I would recommend them to anyone.
15 April 2026
Reply from Recognise Bank
Hi Peter, thank you for your review. We’re delighted to hear that our competitive one‑year fixed rate, positive reviews, and simple application process made choosing Recognise Bank an easy decision, and we really appreciate your recommendation.
Reply from Recognise Bank
Hi Anona, thank you for your feedback. We're pleased to hear that you had a good experience with our customer service, we really appreciate your review.
When I needed assistance with my…
When I needed assistance with my account they where there on the end of my phone, very helpful 🙂
21 April 2026
Reply from Recognise Bank
Hi Karl, thank you for your feedback. We're glad to hear you found our support team easy to reach and helpful. Thank you for sharing your experience.
Very happy customer !!
Used this bank for the first time (had never heard of them before) as their fixed term savings rate was very competitive.After considerable research I took the plunge and I'm so glad I did.
The application for the account was simple and straightforward and all their emails very helpful and concise.
I needed to speak to an advisor during the setting up process and she was incredibly helpful.
Thank you Recognise bank from a very happy customer.
14 April 2026
Reply from Recognise Bank
Hi Lynette, thank you for your review. We're pleased to hear that you had a great experience saving with us, we really appreciate you sharing your feedback.
Reply from Recognise Bank
Hi, thank you for your feedback. We're glad to hear you found our bank easy to use and professional, we really appreciate you sharing your experience.
Reply from Recognise Bank
Hi Richard, thank you for your feedback. We're glad to hear that you had a good experience.
very easy to set up account and…
very easy to set up account and transfer money in.
interest rate was competitive.
15 April 2026
Reply from Recognise Bank
Hi Michael, thank you for your review. We’re delighted to hear you found the account easy to set up, the transfer process straightforward, and our interest rate competitive. We really appreciate you taking the time to share your experience.
Reply from Recognise Bank
Hi Malcolm, thank you for your feedback. We're glad to hear that you had a good experience.
Easy to use website and good email…
Easy to use website and good email communication when making transactions.
14 April 2026
Reply from Recognise Bank
Hi Rowland, thanks for your review. We’re pleased to hear you found our website straightforward and that our email communications were clear and helpful.
Efficient service to set-up and pay-in…
Efficient service to set-up and pay-in with confirmation of receipt within a few minutes.
21 April 2026
Reply from Recognise Bank
Hi Ken, thank you for your review. We’re pleased to hear you found the set‑up and pay‑in process efficient, and that the confirmation was quick and reassuring. We appreciate you sharing your experience.
Smooth and simple to open account
14 April 2026
Reply from Recognise Bank
Hi Leon, thank you for your feedback. We're glad to hear that you found our account opening process smooth and simple.
Reply from Recognise Bank
Hi Gareth, thank you for your feedback. We're glad to hear that you found the account easy to open and enjoyed our competitive savings rate. It's great to know the process felt simple and hassle-free.
Security was key for this account
18 April 2026
Reply from Recognise Bank
Hi Denise, thank you for your feedback. We're pleased to hear that security is important to you and that you feel confident and secure opening an account with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.