recreo.co.uk Reviews 

258
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience ordering from recreo was a positive one my order came on time,in fact it arrived the day before it was supposed to and was packaged well.I loved the jumper i ordered as well, will define... See more

Rated 5 out of 5 stars

I have bought from recreo a few times, and have had nothing but great service. They have lots of tasty, tempting stock, usually at a market best value. My latest saucony's are dead sexy according to m... See more

Rated 5 out of 5 stars

Recreo stock items from some interesting brands (e.g. Bluclart) that you don't find at the bigger online retailers along side selected items more established makes. They ship your order swiftly and ha... See more

Rated 5 out of 5 stars

Ordered a minirig with next day delivery, cheaper than anywhere else, and it arrived... 11am the next day! Sent an email over asking if the next day delivery cut-off time could be stretched & rec... See more

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4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

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4.7

All reviews

(258)

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Rated 5 out of 5 stars

LOVELY PEOPLE!

My experience ordering from recreo was a positive one my order came on time,in fact it arrived the day before it was supposed to and was packaged well.I loved the jumper i ordered as well, will definetly recomend.

2 May 2017
Unprompted review
Rated 5 out of 5 stars

I have bought from recreo a few times

I have bought from recreo a few times, and have had nothing but great service. They have lots of tasty, tempting stock, usually at a market best value. My latest saucony's are dead sexy according to my lady friend. I might wear them in bed tonight- thanks Recreo!!

26 April 2017
Unprompted review
Rated 5 out of 5 stars

Great site!

Very user friendly and attractive website, smooth service and prompt mail out. Would recommend!

26 April 2017
Unprompted review
Rated 4 out of 5 stars

Excellent product but....

I ordered Saucony shoes from Italy. Everything excellent both product either delivery. The only reason that I don't give 5 stars is that I bought on site as guest and for this reason it was impossible for me to follow order status online. I asked for a link by messenger to their fb page but I didn't receive any answer or help.

However I will buy again...but after to have created an account.

14 February 2017
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi Gianluca,

Thank you for the review.

I am sorry to hear you did not receive a reply to your Facebook message, it had been missed by our team. It is always best to email us on info@recreo.co.uk if you have any queries regarding your order so the correct member of our team can assist you.

Thanks again,

Emily

Rated 1 out of 5 stars

Bad. More than three weeks till delivery

I bougth a school bag from Spain and it took more than three weeks to receive it.
Attention during this time was fairly good, as they contacted me. However, they claimed there had been problems with the delivery adress, which actually had been stated correctly from the beginning.
After all, unacceptable delay and no apologies from their side. Disappointing...

2 February 2017
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi,

Thank you for your review.

Our courier contacted us when your order arrived in Spain as they had a query on the address provided with the order. We contacted you immediately to confirm the address and also requested a contact phone number as there was not one provided with your order. UK Mail then contacted us several days later as they were unable to reach anyone on the number given and had not had a response from the voicemails they left for you. We emailed you with this information immediately and provided a contact number for the local depot so that delivery could be arranged.

I can see your order was delivered and signed for on 25/01/2017, and can only apologies for the delay. Unfortunately in this instance the issue has been entirely outside of our control.

If you have any further queries please do not hesitate to contact us via email.

Kind regards,

Emily

Rated 5 out of 5 stars

Ship quick and Bristol fashion (and lifestyle)

Recreo stock items from some interesting brands (e.g. Bluclart) that you don't find at the bigger online retailers along side selected items more established makes. They ship your order swiftly and have friendly, helpful staff. I'm a returning customer and would highly recommend them. Top.

30 January 2017
Unprompted review
Rated 2 out of 5 stars

Shipment status unknown

Even after 3 weeks after order nobody knows where the shipment is stuck

18 January 2017
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi Daniel,

We have been in constant contact with you regarding your order since we were made aware it had not arrived. We have been keeping you updated with information from our couriers as and when we receive it, at present they are waiting for a response from their third party local courier, as explained. I will provide an update for you as soon as we have one ourselves.

Unfortunately this issue is outside of our control but please rest assured we are doing everything we can to ensure your order is delivered to you.

If you have any further queries please don't hesitate to send us an email.

Kind regards,

Emily

*Update*

Our courier has confirmed three attempts at delivery have been made and cards left. No one has been in touch regarding the consignment so it is at the local depot awaiting contact. I have emailed the contact phone number to you.

Rated 5 out of 5 stars

Love it

Arrived fast and exactly as described, new favorite beanie obsessed with it! :)

18 January 2017
Unprompted review
Rated 5 out of 5 stars

Stylish , smart and useful

Bought this for my daughter - she is thrilled . It's stylish , smart , very practical and very comfortable to wear . It looks good quality and love the two tone colours .

9 January 2017
Unprompted review

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