recreo.co.uk Reviews 

258
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience ordering from recreo was a positive one my order came on time,in fact it arrived the day before it was supposed to and was packaged well.I loved the jumper i ordered as well, will define... See more

Rated 5 out of 5 stars

I have bought from recreo a few times, and have had nothing but great service. They have lots of tasty, tempting stock, usually at a market best value. My latest saucony's are dead sexy according to m... See more

Rated 5 out of 5 stars

Recreo stock items from some interesting brands (e.g. Bluclart) that you don't find at the bigger online retailers along side selected items more established makes. They ship your order swiftly and ha... See more

Rated 5 out of 5 stars

Ordered a minirig with next day delivery, cheaper than anywhere else, and it arrived... 11am the next day! Sent an email over asking if the next day delivery cut-off time could be stretched & rec... See more

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4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

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4.7

All reviews

(258)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prompt service!

Thank you Recreo for providing a prompt service and the item order was exactly as advertised! I will certainly use your services again.

22 January 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Service

I bought a Carhartt Anchorage Parka on every site it was priced between £130-£180 on this site I paid £107 with free delivery !! I ordered it at 9pm and it was delivered 2 days later I even got a 1 hour time slot
Excellent service and quality product highly recommended

22 January 2016
Unprompted review
Rated 4 out of 5 stars

what i expected

It could have been quicker but everyone wants that

19 January 2016
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi,

Thank you for your review.

I have checked your order and can confirm you received free Next Day Delivery. As your order was placed after 15:00 on a Friday it was processed and shipped on the Monday and delivered on the Tuesday. I can only apologies that the item did not arrive as quickly as you had hoped, orders placed after 15:00 are processed and shipped on the next working day.

Kind regards,

Emily

Rated 5 out of 5 stars

Good service.

I chose recreo because unlike Amazon they provided free P&P. The item was recieved quickly and efficiently to my work and works perfectly. Good job.

19 January 2016
Unprompted review
Rated 2 out of 5 stars

ordering went wrong and did not arrive on time

and did not arrive on time

12 January 2016
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi Peter,

Thank you for your review.

Please accept my apologies for the issues you experienced with your order. Unfortunately a mistake at our check out allowed you to order for delivery on 29 December which was not possible with the Christmas Bank Holidays.

Your order was cancelled and refunded immediately as per your request.

Kind regards,

Emily

Rated 4 out of 5 stars

Great value

Got a coat I've been pouring over for weeks in the sale with discount - very pleased! It also made it to me over the Christmas break without fuss

5 January 2016
Unprompted review
Rated 5 out of 5 stars

Happy

goods came quickly and was happy with the quality and was the cheapest i could find !

5 January 2016
Unprompted review
Rated 1 out of 5 stars

Poor service

I bought a hat and a jacket on the 26th December, they sent the wrong hat and wrong sized jacket... After sending this back I still haven't had the correct items sent and it's now the 5th Jan

5 January 2016
Unprompted review
recreo.co.uk logo

Reply from recreo.co.uk

Hi Nick,

Sorry to hear you received the wrong items from us.

A free returns label was sent you as soon as we were notified of our mistake, and the goods were booked in for return by yourself on 31st December. The correct product was shipped to you yesterday on an Express Service and a refund has been processed for the cap. Unfortunately as New Years Day fell on a Friday this year the 4th January was the first opportunity we had to ship the correct item to you.

I can only apologies once more for any inconvenience caused. Please do not hesitate to contact us if you have any further queries.

Kind regards,

Emily

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