Redbackboots Reviews 116

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its comfort and durability. Many people appreciate the excellent value for money, especially given the longevity of the boots. The delivery service is also frequently mentioned as being quick and efficient. However, some customers also noted that the price can be steep, and a few people experienced issues with the soles of the boots deteriorating or delaminating after some time, which impacted their overall satisfaction despite the comfort and quality of the upper materials.

What people talk about most

Product

Consumers find the product to be of excellent quality and comfort. Many reviewers praise the boots for their... See more

Quality

Customers consistently note positive experiences with quality, highlighting the comfort and durability of the... See more

Value for money

Users describe positive interactions with value for money. Many reviewers state that despite the steep price,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the very fast and... See more

Price

People report ambiguous experiences with price. Many customers feel the products are worth the cost, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not sure why there are so many negative reviews for Redback Boots! I ordered one pair which arrived very quickly and they're so comfortable! I've had them a for a couple of years now, and have sin... See more

Company replied

Rated 5 out of 5 stars

The company went all out when initial order resulted in two left shoes, shipped new pair almost immediately with a gift of boot socks. I've wore redback boots for years and they generally last 3 - 4 y... See more

Company replied

Rated 5 out of 5 stars

I bought my boots in Spring 2022 and have worn them almost every day since. They've been with me through 4 lambings, horseriding, cattle sheds, vet school practicals and many a night out. They've al... See more

Company replied

Rated 4 out of 5 stars

Professional grafter, professional fat bloke, multiple foot surgery. Easily the most comfortable boot i've ever purchased - when working 10-12hr shifts its worth paying a premium, i love the zip, eas... See more

Company replied


Company details

  1. Shoe shop
  2. Boot Shop
  3. Clothing Shop

Written by the company

We are the official UK distributor for Redback boots; premium leather work boots made in Australia. Please note - we are no longer replying to any messages or reviews of our business, left by anonymous users on Trustpilot. As there are multiple instances of non-genuine reviews appearing on our pages and subsequently being upheld by Trustpilot (an extremely unfair practice) we will no longer be using the "Trust" Pilot service. Please feel free to add to the non-genuine reviews that already exist here on our page. We won't read them but maybe they will help out an unsuspecting anonymous customer that doesn't exist. We will not be held ransom by TrustPilot or random clandestine actors and bots. Cheers!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great boots

Great boots, I wear a pair out about every two years of intensive country/mountain living and working

29 January 2026
Unprompted review
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Reply from Redbackboots

That sounds about right, thanks for the review! Given that the boots are made with TPU and natural leather, two years of hard use is decent, we would argue. Cheers!

Rated 5 out of 5 stars

Bought 2 pairs for my son

Bought 2 pairs for my son
He wears the steel toe caps for work and the non toe caps for leisure.
Honestly they are the best value boots I have ever bought him. He's been wearing them constantly for over 2 years and they are still going strong.
Only downside is he wont let me clean them #farmer #notcool #embarrassingmother

29 January 2026
Unprompted review
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Reply from Redbackboots

The scoundrel! Anyone that offers to clean my Redback boots is a saint whom I would do anything for! :-) Cheers!

Rated 5 out of 5 stars

Best boots I’ve ever owned

Best boots I’ve ever owned! They are comfortable, robust, bouncy and very grippy. They also look great.
What’s not to like.🤩

29 January 2026
Unprompted review
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Reply from Redbackboots

Agreed! Thanks!

Rated 5 out of 5 stars

Really high-quality boots

Really high-quality boots. Have been wearing mine daily for a year and a half and they're still good as new.

29 January 2026
Unprompted review
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Reply from Redbackboots

Admitedly not "hard use" but we have seen examples lasting over ten years and still looking great, having been cleaned and cared for properly. Thanks for your review.

Rated 5 out of 5 stars

Comfy and super tough everyday boots, that last for years!!

As someone who has rapidly worn through blundstones, palladiums and numerous flat shoes (converse, pumas, etc…) within a year to 18 months each… My Redbacks have survived spectacularly, comfortably entering into their 4th year of continuous use with very little wear to the heel (my main normal issue). Can not recommend enough!! Incredibly comfortable and versatile with outfits, I basically live in them.

29 January 2026
Unprompted review
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Reply from Redbackboots

Hello Joe, thank you for your review. We woudl say that uur boots are definitely market leaders when it comes to comfort. However, great to hear this independently verrified, as always! Cheers.

Rated 1 out of 5 stars
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Reply from Redbackboots

Hello. It seems that you have refused to pay the import fees when approached by your local delivery company to do so, so the boots were returned to us, in the UK. We then sent the boots out to you again, as you requested. From the tracking, you can see that the boots are in transit. You have now asked us to cancel the order which we are happy to do once the boots have been returned to us. Ultimately, all delays were caused by you refusing to pay the necesary fees to your local delivery company in Bulgaria! Please do not imply that this was somehow our fault!

Rated 3 out of 5 stars

Good boots......poor soles

The soles on these boots are now very poor..

29 January 2026
Unprompted review
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Reply from Redbackboots

Hello. Thanks for your review. We are sorry you are unhappy with your boots. As you may know, our boots are supplied with a six month warranty against manufacturing defects. If you made the original purchase from us, we may be able to assist you.

Rated 5 out of 5 stars

The best boots for cultured feet

The boots arrived quickly, the rough out leather is not as supple as the traditional leather boots but this is not a criticism. I've had these several months now and I wear them daily, they've only just started to stop looking brand new. These are without doubt the comfiest boots I've ever worn, the sole and heel hardly show any sign of wear and they are a joy to own. Buy them and stop messing about.

14 March 2025
Unprompted review
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Reply from Redbackboots

Comfort paired with safety, has always been the Redback way. Thanks for taking the time to rate us. Cheers.

Rated 5 out of 5 stars

Bought the size 10 Jarrah boot

Bought the size 10 Jarrah boot, and it was super snug. I sent them back to exchange for the 10.5 and this arrived promptly, and well packaged. The boot was still 'snug' but the extra width helped alot. After a year of wearing them I can confirm that they are the comfiest boot I have ever owned. Happy to wear them with suits or jeans. They are great in the snow and rain. A proper all-rounder. I will say that I had to take the insole out as the cushioning was pushing my foot up making it painful to the top of my foot. But with a flat leather insole replacement and quality cushioned merino hiking socks I have found foot heaven, and as the boots break in even more I anticipate being able to put the original Redback insole back in at some point.

29 January 2026
Unprompted review
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Reply from Redbackboots

Hello Alan, thanks for the detailed review. Sorry you had some issues initially, glad you were able to come up with a solution. We would agree that there is a definitive break-in period for the Redback boots although some reviews point to the contrary. Ultimately, being a leather product, a small "break-in" period in expected. Thanks again!

Rated 5 out of 5 stars

Brilliant boot best ever

Brilliant boot I found them a little hard to get on not the boots fault though I'm getting on a bit now but after a few times wearing them they softened up and they are now the best all round boot I've ever purchased

Well done Trev

1 January 2026
Unprompted review
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Reply from Redbackboots

Hello Mr S. Thanks for the warm review! We agree - a comfier boot you will not find.

Rated 5 out of 5 stars

Perfect

Perfect quality. Super confortable. Definitely looking forward to buy another pair

29 January 2025
Unprompted review
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Reply from Redbackboots

And when you do, we will be here! Thank you for your kind words!

Rated 5 out of 5 stars

Fantastic

I put an insole into my Redbacks 6 years ago and they are the best boots I’ve ever had.

29 January 2026
Unprompted review
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Reply from Redbackboots

Hello. Thanks for your review! The standard insoles supplied with Redbacks were updated about three years ago and are now better fitting and made with superior materials, so hopefully, others will not find they need to but additional insoles. Cheers!

Rated 5 out of 5 stars

These boots are excellent

These boots are excellent.

I've been using their work boots for years and decided to try their regular boots when I needed a new pair.

Same great quality as before so very happy customer!

6 June 2025
Unprompted review
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Reply from Redbackboots

Great to hear it! Thanks! For going out, we would suggest the new "Whistler" boot from Redback. The Whislter features a more refined shape and finer leathers for suprior comfort and style. Cheers!

Rated 5 out of 5 stars

I love these boots

I love these boots. Easily the most comfortable steel top capped boots I have ever had. I have had 3 pairs now, there is just nothing better.

29 January 2026
Unprompted review
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Reply from Redbackboots

We would have to agree! Thanks for your kind words. Cheers!

Rated 5 out of 5 stars

Boots exactly as described

Boots exactly as described. Very efficient service. Boots delivered promptly
I have had many female work boots as I live and work on a farm. These are the best by far. They cost a lot but are worth every penny. I have the steel toe caps and the ordinary ones. Both are just as comfy. Totally waterproof easy to clean. Very robust. Gel heels are amazing. Always get comments on them and how good they look

1 May 2025
Unprompted review
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Reply from Redbackboots

Hello, thanks for your message. We are really happy to hear the boots are doing us proud. Just FYI, the boots are not actually "waterproof" and we have never claimed that they are. Some variants are more "water-resistant" due to the contruction and type of leather used e.g. the UNPU model. Thanks again!

Rated 5 out of 5 stars

Redback Nevada Puma Aquapel Boots

I have been wearing my pair of Nevada Puma Aquapel for around six months or as long as it's been cold in England, they are warm, tough , comfortable and easily the best winter boots I have ever had.
Reasonably priced and delivered on time, had many compliments too.
Absolutely delighted.
AC MALCOLM

29 January 2026
Unprompted review
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Reply from Redbackboots

Hello. Thanks for your review! For as long as its been cold in England? So that's about 10,000 years then? ;-) In all seriousness, many thanks for the compliments! Glad you are liking the boots!

Rated 5 out of 5 stars

Redback boots

Bought all the family Redback boots and they are brilliant comfy no breaking them in the best you can get

18 September 2025
Unprompted review
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Reply from Redbackboots

Perhaps a couple of days "break-in" period, we would say. Thanks for being a Redback customer! All the best!

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