Redbackboots Reviews 116

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its comfort and durability. Many people appreciate the excellent value for money, especially given the longevity of the boots. The delivery service is also frequently mentioned as being quick and efficient. However, some customers also noted that the price can be steep, and a few people experienced issues with the soles of the boots deteriorating or delaminating after some time, which impacted their overall satisfaction despite the comfort and quality of the upper materials.

What people talk about most

Product

Consumers find the product to be of excellent quality and comfort. Many reviewers praise the boots for their... See more

Quality

Customers consistently note positive experiences with quality, highlighting the comfort and durability of the... See more

Value for money

Users describe positive interactions with value for money. Many reviewers state that despite the steep price,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the very fast and... See more

Price

People report ambiguous experiences with price. Many customers feel the products are worth the cost, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not sure why there are so many negative reviews for Redback Boots! I ordered one pair which arrived very quickly and they're so comfortable! I've had them a for a couple of years now, and have sin... See more

Company replied

Rated 5 out of 5 stars

The company went all out when initial order resulted in two left shoes, shipped new pair almost immediately with a gift of boot socks. I've wore redback boots for years and they generally last 3 - 4 y... See more

Company replied

Rated 5 out of 5 stars

I bought my boots in Spring 2022 and have worn them almost every day since. They've been with me through 4 lambings, horseriding, cattle sheds, vet school practicals and many a night out. They've al... See more

Company replied

Rated 4 out of 5 stars

Professional grafter, professional fat bloke, multiple foot surgery. Easily the most comfortable boot i've ever purchased - when working 10-12hr shifts its worth paying a premium, i love the zip, eas... See more

Company replied


Company details

  1. Shoe shop
  2. Boot Shop
  3. Clothing Shop

Written by the company

We are the official UK distributor for Redback boots; premium leather work boots made in Australia. Please note - we are no longer replying to any messages or reviews of our business, left by anonymous users on Trustpilot. As there are multiple instances of non-genuine reviews appearing on our pages and subsequently being upheld by Trustpilot (an extremely unfair practice) we will no longer be using the "Trust" Pilot service. Please feel free to add to the non-genuine reviews that already exist here on our page. We won't read them but maybe they will help out an unsuspecting anonymous customer that doesn't exist. We will not be held ransom by TrustPilot or random clandestine actors and bots. Cheers!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Can’t fault them second pair of boots I…

Can’t fault them second pair of boots I have purchased off them as my partner is a Redback Fan and has a pair for work, farming and going out, arrived as they said packaged perfectly and good value for money, I will for sure be buying again

1 December 2025
Unprompted review
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Reply from Redbackboots

Lovely! Thanks for your review, much appreciated!

Rated 5 out of 5 stars

Peter Inglis

I was recommended these boots by a friend of mine he was exactly what he said. Excellent quality good comfort can’t afford them at all. Definitely will buy more when I need to.

28 January 2026
Unprompted review
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Reply from Redbackboots

Hello. Thanks for taking the time to review our boots. We strive for 100% customer satisfaction so greatly appreciate the feedback! Cheers!

Rated 5 out of 5 stars

Quality products and delivery on time

Quality products and delivery on time. No issues either time of ordering and will be ordering again. Long lasting and comfy boots.

28 January 2026
Unprompted review
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Reply from Redbackboots

Great to hear it thanks! As always, any issues or problems, please do get in touch.

Rated 5 out of 5 stars

Redbacks are truly the best boots…

Redbacks are truly the best boots available, there well made, comfy and really good value. There ideal for working outside in or smart enough to go out in. True to size and extremely fast delivery.

1 January 2026
Unprompted review
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Reply from Redbackboots

We agree with your review and we want to keep it that way! We are always here to help! Thank you!

Rated 5 out of 5 stars

The best boots

The best boots! I bought them in 2021 and they are still going strong! I wear them every day on the farm.

Excellent customer service from what I remember too

28 January 2025
Unprompted review
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Reply from Redbackboots

We do try our best! Thanks for your kind words.

Rated 5 out of 5 stars

Best boots you can buy

Best boots you can buy
Wear them every day
So comfortable

1 December 2025
Unprompted review
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Reply from Redbackboots

Yes, yes and yes! We couldn't have said it better ourselves!

Rated 5 out of 5 stars

I’ve had a pair of redbacks since 2022

I’ve had a pair of redbacks since 2022
And worn them nearly everyday. I’ve dressed them up and worn them out for a walk in the mud alike. I’ve spent a lot of time using saddle soap and proofs like waxes to Waterproof them and the come up like new. I’ve replaced the insoles once. Very comfy and the sturdiest boots I’ve ever owned. The sole is still
Full of tread, the leather is now partially coming away from the sole around the joins but has held up well. Highly recommend and would replace
Them like for like when I sadly have to get another pair.

28 January 2026
Unprompted review
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Reply from Redbackboots

Thank you for a fair assessment of our boots. We agree with everything you said but we would like to point out that officially, these boots are not waterproof. However, as you also said, they need regular waxing to keep the water out. Thanks for your time.

Rated 5 out of 5 stars

Super comfortable and long lasting working boots

I bought my working boots in October 2022.
3.5 years of daily abuse as a mechanic and they are still perfect with normal wear and extremely comfort . Not sure if they changed their quality as I read the other reviews but I will definitely buy them again in the future.

28 January 2026
Unprompted review
Redbackboots logo

Reply from Redbackboots

Hello. Thanks for taking the time to write a review. The manufacturing process is unchanged so you should be enjoying exactly the same quality Redback boots as always. They are still made in Sydney, Australia. Cheers!

Rated 5 out of 5 stars

The most comfortable boots I have ever…

The most comfortable boots I have ever had. I use them for work and I ever ware them outside work because they are so comfortable. Had mine for over a year now, so they have done some miles. I will be buying an other pair when these ones get tired, but they are still as good as new. Would highly recommend.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great boots

Great boots - really comfortable- I wear them everyday !

28 January 2026
Unprompted review
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Reply from Redbackboots

Thank you! Much appreciated!

Rated 5 out of 5 stars

Great comfortable work boots

The company went all out when initial order resulted in two left shoes, shipped new pair almost immediately with a gift of boot socks. I've wore redback boots for years and they generally last 3 - 4 years, of course they can scuff, work boots do, they're not a fashion item! I've had this pair on daily for two months, still looking new with daily redback wax. I'll be back for another style soon

14 November 2025
Unprompted review
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Reply from Redbackboots

A great assessment with a genuine understanding of the product. Much appreciated, thank you!

Rated 5 out of 5 stars

I love these boots they last for ages

I love these boots they last for ages. They certainly justify the higher price plus they come in big sizes.

28 January 2026
Unprompted review
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Reply from Redbackboots

Somebody asked us last week for size 17 (ours only go up to UK size 15)! Glad we had you covered though! Thanks for the review!

Rated 1 out of 5 stars

These boots are rubbish do not waste…

These boots are rubbish do not waste your money . The soles perish its a lot of money for the soles to disintegrate.

28 January 2026
Unprompted review
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Reply from Redbackboots

We aim for complete customer satisfaction so sorry you are unhappy with the service or products we have supplied you. Looking at our previous correspondance and records, it appears you asked to return the boots under warranty almost three years after you made the original purchase. Our boots are supplied with a six month warranty against manufacturing faults which catches 99.9% of faults. Just to be clear, are you saying that the soles deteriorated within six months of purchase but you didn't report it till three years later or are you saying that the soles detiorated three years after you bought them?

Rated 5 out of 5 stars

Amazingly comfortable

Amazingly comfortable, long lasting trendy boots! I no longer go elsewhere. Slip on easily and confirm nicely to my feet. Both steel toe capped for working in and soft toes for going out to dine in they suit all conditions. I had a Stroke yet manage to put on these boots. Thank you Redback and excellent UK Dealer.👍

28 January 2026
Unprompted review
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Reply from Redbackboots

Wishing you a speedy and complete recovery! Thanks for your review! All the best!

Rated 1 out of 5 stars

Quality very poor

Quality very poor. Right boot has interminable squeak which I have tried everything to get rid of. Can’t wear them.

7 November 2025
Unprompted review
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Reply from Redbackboots

Hello. Thanks for your review. Unfortunately "squeaking" is not covered under Redback's official manufacturing warranty as a defect. We were therefore unable to honour a warranty claim.

Rated 5 out of 5 stars

LOVE THEM. I’ve been wearing Redback for years

I’ve been wearing Redback boots for years. I love them and felt I needed to say so. I do yard work, gardening, dog walks, shopping - wear them all day every day. They are fantastic - super comfy, don’t leak or slip and are super durable. They last for YEARS even under the toughest of conditions. I just clean them up every now and again and feed the leather/waterproof. Don’t let one bad review put you off.

28 January 2026
Unprompted review
Redbackboots logo

Reply from Redbackboots

Thank you so much! We have had so much frustration with several non-genuine reviews on this platform and with a couple of genuine ones too! Cheers!

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