Red House Service Station Reviews 

314
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the assistance provided. Customers frequently praise the exceptionally prompt response times, noting that teams arrive quickly to handle breakdowns efficiently. People also mention that the digital tracking links sent via text message are very useful, prompt, and easy to navigate. Consumers are extremely happy with the staff, describing every team member as remarkably friendly, polite, and thoroughly professional. Reviewers deeply appreciate the clear and reassuring explanations provided regarding vehicle issues during the entire recovery process. Many individuals mention feeling completely safe, comfortable, and well cared for throughout their journey home.

What people talk about most

Service

People report high satisfaction with the breakdown service, highlighting prompt arrivals and friendly... See more

Staff

Users describe positive interactions with staff, highlighting their friendly and professional demeanor during... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast arrival times that often... See more

Response time

Customers had positive experiences with response_time, consistently highlighting fast and prompt service.... See more

User experience

Consumers find the user experience to be exceptionally positive during stressful breakdowns. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more

Rated 5 out of 5 stars

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and wha... See more

Rated 5 out of 5 stars

Straightforward booking. Correct tow vehicle scheduled. Arrived within a few minutes of forecasted ETA. Carefully checked the vehicle and loaded it. Phoned by office to say it was being off l... See more

Rated 5 out of 5 stars

My insurance company arranged breakdown recovery with Redhouse Recovery. The app link I received via text message from Redhouse was prompt and easy to use. I could track the arrival of the recovery ve... See more


Company details

  1. Towing service
  2. Car service

Written by the company

Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire


Contact info

5.0

Excellent

TrustScore 5 out of 5

314 reviews

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No recent history of asking for reviews

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5.0

All reviews

(314)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived sooner than estimate

Arrived sooner than estimate, incredible care taken by Red House operator loading and securing my pride and joy. The 80 mile journey passed with intelligent and interesting conversation. The unload was done with same care and attention. Excellent service

4 May 2025
Unprompted review
Rated 5 out of 5 stars

This is the first time i have used the…

This is the first time i have used the breakdown service. What great service i received. I called at 10am and was rescued off the chesterfield dual carriageway 30 mins later.
Me and my car were safetly taken home by a lovely rescue man...i didnt ask him name sorry about this.. quite upset about the whole episode as was on my way to do a car boot with my friend who was in her car ahead of me.
Car back into the garage monday to see what the problem is...
But thanks again for rescueing me and getting me home.
Thank you

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I was stranded in Morrisons car park…

I was stranded in Morrisons car park after the clutch failed with lots of shopping. I rang my breakdown services who contacted Red House Service Station. They message me to let me know they would be attending the breakdown, what the estimated time of arrival would be and the name of the person driving the vehicle. He arrived within the estimated time was very friendly and professional and loaded my car on the back of his vehicle in a very tight and busy car park. He took me and my car home, my night in shining armor. Excellent, professional service.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent reliable service

Excellent reliable service. I didnt have to wait long at all, the car was started up and checked by the gentleman, and he gave me recommendation on where to take it to get a new battery. Very friendly and helpful.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

5 ☆ Service!!

The gentleman that came out to my break down was fantastic! He came in half an hour. I needed a new battery, he fitted me a new one, a very reasonable price too. Very friendly and attentive. I was so pleased with the whole service! 5 ☆

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly quick turnaround for breakdowns!

Amazingly quick turnaround and professional service to take my broken-down car, and myself to a local garage.
I thoroughly recommend Red House Service Station as your first choice for breakdown pick up.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great response to call out

Great response to call out. I was stuck at home and requested they try and repair. Lovely chap cane and managed to get it started but long term fix was needed. He was clearly knowledgeable and did all he could. Came out within 1.5hrs of logging issue. Very happy

22 March 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit nervous letting an unknown…

I was a bit nervous letting an unknown garage come out to my classic Rolls Royce, But i needn’t of worried. The guy that came out was great, He checked it over and found the fault, He advised me what the issue was and reassured me

16 March 2025
Unprompted review

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