Red Rose Insurance Solutions Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and completely transparent when discussing various insurance options and policy details. People consistently note that expert advisors take the time to listen carefully without ever applying unwanted pressure or aggressive sales tactics. Some people were satisfied with the highly efficient service and the clear guidance provided during consultations. Consumers also highlighted the prompt communication and helpful follow-up support received throughout the entire process. Reviewers deeply appreciate discovering more affordable prices and better policy deals that successfully reduce their regular monthly financial commitments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting a professional and knowledgeable... See more

Service

People report positive experiences with service, highlighting an efficient, professional, and courteous... See more

Customer service

Consumers find customer service to be positive and helpful, praising the courteous and pressure-free... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that setting up policies is quick and... See more

Price

Reviewers express high satisfaction regarding the competitive pricing and significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first call Redrose were courteous never pushy and quick to bring up the best quote that served me the best. They were also very honest when discussing cover for my wife. I would thorough... See more

Company replied

Rated 5 out of 5 stars

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to ch... See more

Company replied

Rated 5 out of 5 stars

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Red Rose Insurance in Blackburn enough! They made sorting my self-employed injury insurance so quick and straightforward. Everything was explained clearly, no pushy sale... See more

Company replied


Company details

  1. #54 of 176 best companies in Insurance broker
  2. #29 of 54 best companies in Life Insurance Agency

Written by the company

Providing a specific range of insurance products to a wide range of clients. Red Rose Insurance Solutions takes pride in ensuring our customers receive a personal service and the whole process is efficient, effective and affordable. With the new Consumer Duty legislation recently passed Red Rose Insurance Solutions ensures all clients of new and old are treated extremely well and fairly. Red Rose Insurance Solutions pride themsleves on being experts in all things protection. Our friendly team are always on hand to assist you with any enquiries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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4.9

All reviews

(526)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless Process, Helpful & Friendly

I’ve been dealing with Harris Smith, very professional but friendly. He explained in layman’s terms all the jargon that goes with life insurance and what would suit me best in my situation. Made the whole process painless. Would highly recommend using them. G Comfort - Tonbridge

25 February 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your fantastic review — we really appreciate you taking the time to share your experience.

I’m delighted to hear that Harris looked after you so well, it’s great to know he made the process painless and easy to understand.

I’ll be sure to pass your kind words on to him — feedback like this means a great deal to the whole team.

Rated 5 out of 5 stars

Great team

Great team. I dealt with Jordan and one of his colleagues and they were great. Happy to help at every step of the way. Highly recommend.

7 February 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your kind review — we really appreciate you taking the time to share your feedback.

I’m pleased to hear that Jordan and the team were able to support you throughout the process and make everything straightforward. We always aim to be helpful and clear at every step, so it’s great to know that came across.

Thanks again for the recommendation.

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful

12 February 2026
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Reply from Red Rose Insurance Solutions

Thank you for your review — it’s much appreciated.

I’m glad to hear you found the team friendly and helpful. That’s exactly the experience we aim to provide for every client.

Thanks again for your support.

Rated 4 out of 5 stars

professional

professional, friendly and informative review of my insurance policy

18 February 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your review — we really appreciate you taking the time to share your feedback.

I’m pleased to hear you found your policy review professional, friendly and informative. We believe it’s important that clients fully understand their cover and feel comfortable asking questions, so it’s great to know that was your experience.

Thanks again for your support.

Rated 5 out of 5 stars

Excellent customer experience thank you

Excellent customer experience thank you

11 February 2026
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Reply from Red Rose Insurance Solutions

Thank you for your review — we really appreciate it.

I’m delighted to hear you had an excellent experience with us. Providing a high level of service is always our priority, so your feedback means a lot to the team.

Thanks again for taking the time to share it.

Rated 5 out of 5 stars

I can’t explain what a awesome company

I can’t explain enough what a awesome company they are outstanding and Phil is outstanding been with them for years and believe me when I say absolutely fantastic faultless advice Honest no rubbish like many I have come across a top firm a credit to the industry

18 February 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for such an incredible review — it genuinely means a lot.

I’m especially pleased to hear your comments about Phil. He cares deeply about giving honest, straightforward advice, so I know your words will mean a great deal to him personally.

We’ve always built the business around being transparent, giving clear guidance and putting clients first, so hearing that reflected back — particularly from someone who’s been with us for years — is something we truly value.

Thank you again for your continued trust and support.

Rated 5 out of 5 stars

Great experience, no hard sell!

Very good experience at sorting my life assurance plan, Harris was so helpful, and explained things thoroughly, took the time to make sure I got the cover I required at the best price. Would highly recommend!

4 February 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your lovely review — we really appreciate you taking the time to share your experience.

I’m pleased to hear that Harris looked after you so well and took the time to explain everything clearly while helping you secure the right cover at a competitive price. Making sure our clients feel confident in their decisions is always our priority.

Thank you again for the recommendation — it means a great deal to us.

Rated 5 out of 5 stars

Excellent service focused to my needs…

Excellent service focused to my needs with a quick and easy solution that made sense to me as a layman and I felt there was a transparent and honest approach, I would highly recommend

17 February 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and thoughtful review!

We’re really glad to hear that you felt the service was clear, transparent, and tailored to your needs. It’s very important to us that everything makes sense and that our clients feel comfortable and confident in the solutions we provide.

Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help.

Thanks again for your trust and support!

Rated 5 out of 5 stars

Great customer service

Great customer service. Harris asked all the needed questions and found the right income protection insurance to fit what I needed. Polite, friendly and with good follow up support. Would recommend!

30 October 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your wonderful feedback!

We’re delighted to hear that Harris took the time to ask the right questions and helped you find the income protection cover that truly fits your needs. Making sure our clients feel understood and properly supported is always our priority.

It’s great to know you found the service polite, friendly, and well supported throughout — including the follow-up. Your recommendation means a great deal to us.

If you ever need any further advice or support, we’re always here to help!

Rated 5 out of 5 stars

Very professional and friendly.

Very professional and friendly.
Listened to my needs and offered appropriate LifeCover without being pushy.
I feel they found me a good cover with a reasonable price

4 February 2026
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Reply from Red Rose Insurance Solutions

Thank you for your kind feedback!

We’re so pleased to hear that you felt listened to and supported throughout the process. Providing clear, appropriate advice without any pressure is something we take very seriously, so it’s great to know that came across.

We’re also glad we could help you secure Life Cover that gives you confidence at a price that feels right for you. If you ever have any questions or need a review in the future, we’re always here to help

Rated 5 out of 5 stars

Jordan was more than helpful to get my…

Jordan was more than helpful to get my package set up and started

9 January 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for taking the time to leave a review!

We’re so pleased to hear that Jordan was more than helpful in getting your package set up and started. We pride ourselves on making the process smooth and straightforward, so it’s great to know you had a positive experience.

If you need anything at all going forward, we’re always here to help.

Rated 5 out of 5 stars

Harris made the whole process easy

Harris made the whole process easy. He offered us different competitive quotes and detailed the benefits of the policies on offer, allowing us to make an informed choice. Great service and outcome. Genuinely trustworthy!

28 January 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for taking the time to leave this review. I’m really pleased to hear that the process felt straightforward and that the different options and benefits were clearly explained. Helping clients make informed decisions is always the goal, so it’s great to know that came through. I truly appreciate your trust and kind words — it was a pleasure helping you achieve a great outcome.

Rated 5 out of 5 stars

Harris

Harris, top man sorted everything for me. Explained everything, no stress

2 February 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thanks so much for the great feedback — I really appreciate it. I’m glad everything was sorted smoothly and that the explanations made things easy and stress-free. That’s exactly how it should be. Thanks again for your trust.

Rated 5 out of 5 stars

Found us exactly what we needed

Jordan was a great help - friendly and professional

23 January 2026
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Reply from Red Rose Insurance Solutions

Thank you for your kind words. I’m really pleased to hear that Jordan was such a great help and provided friendly, professional service. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent

Excellent dealing with Harris, even made all the boring questions entertaining.
Met my needs for good price..

30 January 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for the excellent feedback. I’m delighted to hear that Harris made the process engaging and helped find the right cover at a good price. We really appreciate you choosing us and taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful on the phone throughout and now on a much improved deal. Very much worth the call.

15 January 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your kind feedback. I’m glad we could make the process smooth over the phone and help you secure a much-improved deal. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful

28 January 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your kind words. We’re delighted to hear you found our service helpful and appreciate you taking the time to leave a review

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout , found a policy that better suited myself an wives situation

29 January 2026
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your feedback. I’m glad we were able to find a policy that better suited both you and your wife, and that the communication throughout was clear. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Great service! Phil rang to offer an alternative policy to the one I had as it was better suited to my needs and circumstances. He explained everything really well and wasn't pushy at all. Would highly recommend.

14 January 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your kind words. I’m glad Phil was able to find a policy better suited to your needs and explain everything clearly without any pressure. We really appreciate your recommendation and taking the time to share your experience.

Rated 5 out of 5 stars

Jordan and Phil are excellent!

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was clear as often they steered us away from the most expensive option. I wouldn't hesitate to recommend and will always go back when required. Thanks again guys!

13 January 2026
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Reply from Red Rose Insurance Solutions

Thank you so much for your fantastic feedback. I’m really pleased that Jordan and Phil could provide clear, honest advice and help you and your business partner get the right level of cover. It’s great to hear you felt supported throughout, and we truly appreciate your recommendation. We look forward to helping you again whenever needed!

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