Redwood-Financial Reviews 123

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making them feel supported throughout the entire process. The service provided is frequently described as fantastic and efficient, with many people appreciating the ease and stress-free nature of their interactions. Reviewers highlight the excellent customer service, noting that the team is always available to answer questions promptly and explain complex information in an understandable way. Many people also felt that the company went above and beyond, offering proactive advice and securing favorable deals, which instilled confidence in their decisions and financial well-being. The personalized approach and genuine care shown by the team were frequently mentioned as key factors contributing to a positive experience, especially for first-time buyers.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting the clear, concise, and honest... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing staff as extremely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Dan, Louise, and Jayan at Redwood Financial. They made our re-mortgage process completely stress-free. They were always on hand by phone or email, answering every question promptly and... See more

Company replied

Rated 5 out of 5 stars

Dan and his team have been absolutely fantastic throughout our mortgage process. They helped us secure a great deal and made everything feel simple and stress-free. Their communication was clear, quic... See more

Company replied

Rated 5 out of 5 stars

Nick explained everything in a way that I with no financial training could understand. Redwood have been very helpful in another matter we were dealing with. So would highly recommend.

Company replied

Rated 5 out of 5 stars

From the first initial telephone conversation to the conclusion of our mortgage issues, we were treated with the utmost respect and provided with high standard service. We are extremely grateful to... See more

Company replied


Company details

  1. Financial advisor
  2. Mortgage broker

Written by the company

First and foremost, we are a company that always keeps the best interests of our clients at its heart. We do that by providing a quality ongoing advice and recommendation service to new, and our loyal existing longstanding clients. We are proud to offer our customers the best quality advice in the following areas - Mortgages including Buy to Let and Equity Release Life Insurance, Critical Illness and Income Protection Investments Pensions Inheritance Tax Planning Approver Quilter Financial Services Ltd April 2026.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Professional and would thoroughly recommend

Nick has made the whole experience with our pensions a very pleasant process, in what could be an absolute minefield.
He has explained everything to us in a clear and concise way. We felt instantly at ease with Nick and knew our money would be in safe hands.
Everyone we have dealt with at the office have been extremely helpful and polite, especially Victoria who has managed to help us with another issue.
We look forward to a long and happy relationship.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Great and well explained

Nick explained everything in a way that I with no financial training could understand. Redwood have been very helpful in another matter we were dealing with. So would highly recommend.

24 June 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, honesty and advice from Nick. I do not know where we would be financially without Nick's wisdom these last twenty years. I cannot recommend his Financial Services highly enough. Brilliant.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Redwood Financial

Dan and the team at Redwood were absolutely brilliant from start to finish. No question was too silly to ask and they were always there to answer all of our queries.
They made the whole process easy.
I will be recommending them in the future.

31 May 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you for taking the time to leave us a review, it is much appreciated!

Rated 5 out of 5 stars

Platinum service

Nick provides a platinum rated service giving clear site of how our financials are doing and also how they may proceed into the future. He is always available if a problem arises and is not afraid to put the provider in its place if it is affecting the client.highly recommend the financial and mortgage side of the business.

13 May 2026
Unprompted review
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Reply from Redwood-Financial

Many thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Redwood Financial

We Have been with Redwood Financial for a few years now. The staff have always been professional and helpful. The service provided is excellent and information provided is always up to date. Well worth considering for your Financial requirements.

14 May 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you so much for leaving us a review, your custom is much appreciated!

Rated 5 out of 5 stars

Very positive experience with Redwood Financials

Everyone I phoned within this company were helpful and more than happy to help. Reorganising appointments. The financial advisor was professional, knowledgeable and took the time to explain everything clearly in a way that was easy to understand. I felt supported throughout the process and appreciated the genuine care shown to me.
I would happily recommend Redwood Financials to anyone looking for trustworthy and approachable financial advice

6 May 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you so much for your kind words.

Rated 5 out of 5 stars

Thank you to Dan and the team

Thank you to Dan, Dawn and the team for all their hard work securing our remortgage. We were kept well informed and updated throughout the process.
We would highly recommend Redwood Financial.

31 March 2026
Unprompted review
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Reply from Redwood-Financial

Thank you very much, it was a pleasure working with you.

Rated 5 out of 5 stars

Highly recommended mortgage brokers!

Nick and Dawn did an amazing job of helping us remortgage. They made everything so straightforward and removed all the stress of the process with clear advice, swift action and no cost to us. Highly recommended.

20 March 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Many thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Dan and his team were truly wonderful…

Dan and his team were truly wonderful to work with. They communicated clearly and without delay - any queries or concerns I may have had were dealt with professionally and explained in an understandable manner. I look forwards to dealing with them in the future.

30 March 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you for your kind words, much appreciated.

Rated 5 out of 5 stars

Excellent advice and service, would highly recommend

My husband and I secured a mortgage through Redwood Financial, and worked with Dan throughout the process. We would highly recommend working with Dan - not only does he provide great advice in an easy to understand way, but he is brilliant to work with and was able to secure us a really competitive mortgage rate. Due to recent job changes, our position wasn’t straight forward but Dan was really flexible and provided us with excellent advice throughout. Dawn was also excellent on the administrative side, keeping us informed throughout the process and was really proactive. I would highly recommend working with Dan and the team for your mortgage advice - thank you Dan!

20 February 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you so much for your kind review, your comments are very much appreciated.

Rated 5 out of 5 stars

Annual Review.

We have been with this company for many years and continue to be impressed with the advice given and the results of our investments.
Pleased to meet Tom and wish him success in the company.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Recently bought our first house and Dan and the team were amazing made the whole process so easy and clear. Would recommend to anyone

13 February 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Thank you very much!

Rated 5 out of 5 stars

We were recommended Dan after we were…

We were recommended Dan after we were let down by another mortgage broker and had already put an offer in on a house.

Dan understood the urgency of our situation and supported us in a professional but friendly and easygoing manner to secure our first home. The process was smooth and stress free!
Communication was always fantastic and we were well informed throughout. During times when Dan was unavailable other members of the team (Dawn, Jayan and Julie) sent us updates and informed us of next steps.

We had every confidence in the team at Redwood and would 100% recommend them and use again- thank you!

5 February 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Many thanks for your kin words, you feedback is much appreciated.

Rated 5 out of 5 stars

Paul is invested in ensuring your…

Paul is invested in ensuring your investments are what you would want to expect

Thoroughly trusted and feel safe with the advice

28 January 2026
Unprompted review
Redwood-Financial logo

Reply from Redwood-Financial

Many thanks for your kind review.

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