Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrati... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hands held through the full sale of the house, prompt service, communication at all the stages of the sale of the house cannot complain and the full process stress free !!
Company replied
Exceptional service from start to finish. This is my second time using Reeds Rains in Rye East Sussex to source a tenant, and Lydia delivered brilliantly once again by finding someone within weeks. Ly... See more
Company replied
Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quit... See more
Company replied
Company details
Written by the company
Reeds Rains Estate Agents has been helping people move home since 1868, making us one of the UK’s most established and trusted property experts. With branches across England, Wales and Northern Ireland. Independently owned, with expert local teams helping buyers, sellers, landlords and tenants navigate the property market with confidence. Whether you're looking to buy your first home, sell a property, let out a rental, or find a place to rent, our experienced teams are here to make the process as straightforward and stress-free as possible. We pride ourselves on delivering clear communication, honest advice, and a personalised service tailored to your needs. We also provide access to mortgage advice, home surveys, insurance, and financial services, everything you need under one roof. From city apartments to country cottages, we treat every property with care and attention and focus on getting our job done.
Contact info
Howard House, 3 St Marys Court, Blossom Street, YO24 1AH, York, United Kingdom
- enquiries@reedsrains.co.uk
- reedsrains.co.uk
4.4
Excellent
3k reviews
Asks customers to review
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Buying a property can be a stressful…
Buying a property can be a stressful experience, but the team at Reeds Rains have made the process much easier. They have been friendly, supportive and proactive, keeping me updated regularly and helping to move things forward whenever possible. Thank you for all your hard work and assistance.
2 October 2026
I like R&R as the sale process was…
I like R&R as the sale process was smooth and went well. Most importantly, they are incredibly good to mange everything from first visit of the property to sell it off!
14 October 2026
Professional yet personable
9 October 2026
Always helpful and Diligent
14 October 2026
We've had a great experience with…
We've had a great experience with Olivia and the team at Reeds Rains Wilmslow. As first-time buyers, the process can be quite daunting, but Olivia has been professional, responsive and incredibly helpful throughout. Communication has been excellent, and she has kept us updated every step of the way. We wouldn't hesitate to recommend Olivia and the team to anyone looking to buy or sell a property.
Thank you for all your help so far!
10 October 2026
From the word go
From the word go, they were very friendly and professional. And gave a sense of knowledge in the hopeful sale of my property, which only took several weeks and was over the asking price. Wouldn't recommend anyone else!
14 October 2026
Very friendly and professional service
Very friendly and professional service. Definitely recommend
6 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great outcome
Everyone gave useful information and kept us fully informed at all times, always friendly and helpful and encouraged us to ring if we needed any information really can’t thank all enough for a great outcome
11 September 2026
Reply from Reeds Rains
Thank you so much for your wonderful review and kind words! We are thrilled to hear that our team provided such great support, kept you updated throughout the process, and helped achieve a fantastic result for you. It was a pleasure working with you, and we wish you all the very best.
Regards,
Reeds Rains
Exceptional service from the start!
Exceptional service from start to finish. This is my second time using Reeds Rains in Rye East Sussex to source a tenant, and Lydia delivered brilliantly once again by finding someone within weeks. Lydia is always available by phone or email and truly goes above and beyond. I wouldn't hesitate to recommend the Reeds Rains letting team!
16 September 2026
Unprompted review
Reply from Reeds Rains
Thank you so much for your lovely 5* review Sarah! It has been a pleasure working with you again. Lydia
Fabulous service
Katie and the Team on the Ormeau road have kept me updated throughout the process of selling our house. The app is great at keeping you updated. All very professional. Would thoroughly recommend
25 September 2026
Reply from Reeds Rains
We are so pleased to hear about your positive experience with our team and the app. We appreciate you recommending our services; it means a lot to us!
Regards,
Reeds Rains
Up to now,everything has been explained…
Up to now,everything has been explained clearly by all staff in a professional and friendly manner.
15 September 2026
Reply from Reeds Rains
We're so glad our team provided clear, professional, and friendly explanations. We appreciate your kind words!
Regards,
Reeds Rains
Hands held through the full sale of the…
Hands held through the full sale of the house, prompt service, communication at all the stages of the sale of the house cannot complain and the full process stress free !!
10 September 2026
Reply from Reeds Rains
We're so happy to hear that our team provided prompt service and clear communication, making your house sale stress-free. We appreciate your kind words!
Regards,
Reeds Rains
Our Reeds Rains Experience
We had a wonderful experience with Reeds Rains Morley, from our very first call to book a viewing appointment right through to the next step in our home-buying journey.
The entire team was polite, professional, friendly and kept us well informed throughout the process. Their excellent communication and support made what can often be a stressful experience feel smooth, straightforward and stress-free.
A big thank you to all the staff at Reeds Rains Morley for your outstanding service, support and communication. We truly appreciate everything you have done to support us throughout our home-buying journey and help make the process such a positive experience.
Highly recommended!
24 September 2026
Reply from Reeds Rains
We are so pleased to hear about your wonderful experience with our team. It is truly rewarding to know that our efforts to provide polite, professional, and friendly service, along with excellent communication, made your home-buying journey smooth and stress-free. We deeply appreciate your kind words and recommendation.
Regards,
Reeds Rains
Myles reeds rains
Myles could not have been more helpful and patient
Under very trying circumstances
24 September 2026
Reply from Reeds Rains
We are glad to hear our team provided helpful and patient support during a difficult time.
Regards,
Reeds Rains
Very friendly, informative and efficient
Ken was very helpful , got back to us with answers in good time
12 September 2026
Reply from Reeds Rains
We're so happy to hear our team provided such timely and helpful assistance. We appreciate your kind words.
Regards,
Reeds Rains
John has been helpful and professional…
John has been helpful and professional all the way through our experience with Reeds rains
24 August 2026
Reply from Reeds Rains
We're delighted to hear our team provided such a professional and helpful experience throughout your journey with us.
Regards,
Reeds Rains
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