Reedsy Reviews 

2,005
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the well-organized website, noting that it provides fantastic templates, comprehensive writing resources, and powerful tools that make the entire publishing journey much smoother. People also appreciate the comprehensive marketplace where they can easily browse, connect, and collaborate with highly vetted professional editors and cover artists. However, some customers mentioned occasional drawbacks, including unexpected billing issues, frustrating file upload failures, or complicated dispute resolutions with service providers. A few other people also felt that the strict onboarding requirements and rigid policies made the platform somewhat frustrating for experienced professionals.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how easy it is to navigate the site,... See more

Service

Users describe positive interactions with service, expressing great satisfaction with the platform and the... See more

Product

People report positive experiences with product, highlighting the brilliant writing platform, easy... See more

Website

Clients share satisfaction with the website, frequently highlighting that the platform is easy to navigate,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that emails are quick and workers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time writer I have found Reedsy invaluable. The articles on offer helped me understand what service or support I needed most at the start of my writing journey. Having contacted a professio... See more

Rated 5 out of 5 stars

Reedsy's contractors are excellent, true professionals who go above and beyond to help you. There are so many dodgy contractors out there and you can waste your money on poor quality work and unwillin... See more

Rated 5 out of 5 stars

Reedsy offers services for every stage of the writing/publishing process. As a new author I have found the templates, resources and opportunity to hire professionals very helpful. The website is well... See more

Rated 5 out of 5 stars

Wonderful website that makes life easy for budding authors. Excellent book writing and formatting software built in. Your book can be downloaded at any time as a PDF. Fantastic access to pr... See more


Company details

  1. Book Publisher

Written by the company

Reedsy connects authors with vetted freelance editors, designers and marketers to create high-quality books. Over 1,000,000 authors are part of the Reedsy community.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 76% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,005)

413 reviews in the last 12 months

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Rated 1 out of 5 stars

Given the boot with a bogus reason why

I am a well known book designer and was on Reedsy. I had several authors who were happy with my design work and rated me highly. Suddenly, I was told I needed to re-apply to Reedsy and show new work/portfolio. I did and rewrote my biography/pitch. I was told my work was not up to snuff and I would be discontinued on their platform. This confused me, because I honestly looked at other book designers and sincerely—my work was superior. Even when I first applied to Reedsy, the rep told me, "Oh, with your portfolio, you will get a lot of work!" I am assuming maybe an author that I was working with complained about me? But no other reason was given except my work was not up to snuff after I worked with several authors who gave me glowing reviews. I would prefer honest communication rather than some bogus reason.

When you googled my name the Reedsy profile came up first before my own website. When you clicked on the Reedsy site, it said I was 'unavailable.' And then the site leads you to choose other designers.

I have since closed my account but The Reedsy account/profile still comes up first when you google my name. When you click on the link, it says 'oops... we can't find that professional!' Then again, it says maybe these other designers on the Reedsy site can help you. It is as if Reedsy is using MY profile to get work for their other designers.

My own website should come up first. If the account has been closed it should not appear in any google search.

This could prevent me from getting work as people think I am unavailable. I want this FIXED ASAP!

If Reedsy chooses not to use me fine, but my Reedsy website should not come up AT ALL if you google my name. It should be wiped from the internet.

Thanks for listening!

4 August 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Ckrinitz,

We’re sorry to hear how frustrating and confusing this experience has been.

As we explained in our direct correspondence, we have taken steps to prevent your former profile from being indexed. You also recently deleted your account, which removes the associated listing from Reedsy. However, search engines such as Google control how quickly their results are refreshed, so it may take several days for an outdated result to disappear. Unfortunately, this timing is not something Reedsy can directly control.

We also understand your disappointment regarding the review of your professional profile. Accounts on Reedsy are regularly assessed, and our quality and selection criteria may evolve over time. A decision not to continue featuring a profile is not necessarily related to a complaint or a single client experience, and it does not invalidate the positive feedback or work completed through the platform.

We appreciate you raising your concerns and will continue to monitor the profile’s removal from search results as Google updates its index.

— Chris

Rated 5 out of 5 stars

Reedsy is great for anybody from beginners to experts!

Reedsy is extremely beneficial for the overall writing experience. The formatting is perfect, the experience is amazing, and they are very user-friendly. They have a plethora of tools from the beginning of writing to final drafts to finding a publisher. It is very easy to write on reedsy, and everything saves instantly. I have been using it for quite some time and I would highly recommend it to anybody looking for a good writing tool.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Job

It was very easy to post a job as well as select authors and editors to help me with my project. The simple design makes everything easier and take the stress off my plate.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional, illuminating, instructive

The site interface is easy to use, safe, and reliable. My editor has been absolutely professional, sharing her knowledge, expertise, and experience both in the developmental editing of my written work and during the follow-up video call session. She identified strengths and areas for improvement with care and inspired confidence that has propelled me toward achieving my long-held goal of learning the art and craft of literary non-fiction writing. I look forward to continuing to work with her in a coaching capacity. I highly recommend Reedsy not only for the skill of the editor I found, but for the overall keen, positive approach to support writers in the practice of writing for publication.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

I used Reedsy's marketplace to…

I used Reedsy's marketplace to commission cover and interior illustration work for my novel, investing approximately USD 2,500 in the project. The initial process of finding and hiring a designer was smooth, but a subsequent dispute exposed what I think is a real weakness in how Reedsy enforces its own AI-disclosure policy.

Reedsy's Terms of Use require professionals to disclose any use of AI to clients before it's used. In practice, though, when I raised a concern about undisclosed AI use, Reedsy's response was that the professional's own denial was enough to close the matter — no independent check of the actual images was carried out, despite my specific request for one.

I had real grounds for the concern: basic errors in the final files, including my own name misspelled in multiple places, and several independent AI-detection tools consistently flagging the artwork as likely AI-generated, including a comparison test where a different artist's work scored 0% on the same tool. Reedsy also pointed to the fact that I had approved the project and released payment before raising this. That's true, and I don't dispute it — I approved the work in good faith, on the professional's word, the way any client would. It was only once doubts began to form that I looked more closely and ran the checks that led me here. I don't think a client approving work in good faith should mean a platform stops checking afterwards if a genuine concern is later raised.

That, to me, is the core problem. A disclosure policy only has teeth if it's enforced by looking at the work, not by asking the person who may have breached it whether they did. If a professional's denial is treated as sufficient on its own, the policy can't actually catch anyone who chooses not to disclose. Given the amount I had invested in this project, I expected a more thorough investigation before the dispute was closed. No partial refund or negotiated adjustment was offered beyond a courtesy revision already offered directly by the designer.

Without independent enforcement, there's also little to stop a professional charging full hand-crafted rates for work that takes a fraction of the time and effort to produce. That's not just unfair to the client paying for something they didn't get — it undercuts every other professional on the platform who is doing the work honestly and disclosing when they use these tools. A policy that exists on paper but isn't checked in practice doesn't just fail individual clients like me; it rewards exactly the behaviour it's supposed to prevent.

Communication with Reedsy's support was polite throughout, and I don't doubt they were following their standard process. But that process, as I experienced it, resolves disputes procedurally rather than substantively.

Do I personally trust this platform to have further work carried out on it? No, I don't — and that's the honest, practical conclusion I've come to as a result of this experience.

Edit after reply:

Thank you for responding.

For clarity, my concern was never based solely on AI-detection scores. I supplied Reedsy with specific examples from the delivered edit, comparison evidence, and supporting material which I asked to be considered together.

Your response states that an internal review found “no evidence” of AI use, but it does not explain what objective evidence was examined to establish how the editing work was actually produced, nor how the specific examples I submitted were accounted for.

I accept that AI detectors are not conclusive. That is precisely why my complaint did not rely upon them alone.

Readers can therefore make their own assessment of both my review and Reedsy’s response.

31 July 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Barovic,

Thank you for sharing such a detailed account of your experience. I can see that you've put a lot of care into your novel and into documenting the concerns you've raised, and we take them seriously.

We conducted an internal review of your concerns, including the information and evidence you provided, the relevant deliverables, and the professional's account of their process. After carefully assessing the available information, we found no evidence that AI was used in the creation of your work.

I also want to address the AI-detection results you provided. These tools can be useful in identifying content that may warrant further review, but they aren't fully reliable and can't, on their own, establish that AI was used. For that reason, we considered the detection results alongside the actual deliverables, the specific examples you identified, your comparison test, and the professional's explanation of their process.

Having considered the evidence as a whole, we weren't able to substantiate AI use in this case. On that basis, we're unable to offer a refund on the grounds of AI use.

I appreciate that this may not be the outcome you were hoping for, particularly given the concerns you've raised. I want to assure you that we did take the information you provided seriously and considered it carefully as part of our review.

Thank you again for taking the time to raise these concerns with us.

All the best,
The Reedsy Team

Rated 5 out of 5 stars

Reedsy experience was top notch

The experience at Reedsy was reliable, accurate, and collaborative. Working with a highly professional editor was rewarding and informative. Not only was the editing on point, but Sherri was also attentive, helping explain some of her notes and providing invaluable insight. I enjoy working with Reedsy and highly recommend it. There are so many bad sites and scams; it is encouraging to find a reputable one that knows how to help authors.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

A great, easy to use editor

As a first time indie author with a limited budget, I found the Reedsy Editor very easy to use (once I had mastered a few tech points) and the results very satisfying.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The elegant and easy interface systems’…

The elegant and easy interface systems’ style, allowed all of my works to become organized like I had not experienced before.

Reedsy makes it real simple to be ready for publishing with many avenues available in the app! Powerhouse way for all the aspiring word artists out here!

28 July 2026
Unprompted review
Rated 1 out of 5 stars

It's been more than a year

It's been more than a year. I published two books and am working on a third. If you are new author, I would strongly urge you to avoid this site. They will damage your career, perhaps beyond repair. I sent them a book of poetry. They sent it to some guy in Greece who has never published anything and didn't understand English poetry. He gave it two-stars. A year later, a half dozen independent critics have reviewed that book. I have never received less than a five-star rating, and the book won a Literary Titan award. In fact, my book of fiction has never received a less five-star rating. The only time as an author, I have ever received fewer than five stars is from Reedsy, whom unlike the other critics, I paid to read to have them read the book. I wish I had never done that. So, save your time, your money, your reputation, and go a different route. Moreover, read some of Reedsy "winners." They are terrible. One of their five star poetry books claimed to be a book of sonnets, except that none of them was written in iambic pentameter, none followed a pattern and most didn't even rhyme. It resembled the ramblings of some drunk writing notes on a counter napkin.

1 August 2025
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Norman,

We’re sorry your experience with Discovery fell short of what you expected.

For context: when you reported the review, we assessed your complaint within 24 hours, agreed that the review did not meet our guidelines, removed it from the platform, and issued you a full refund on October 15, 2024.

We hold our reviewers to high standards, and we treated your case accordingly. Since then, Discovery has relaunched with a stricter reviewer vetting process and updated guidelines for editorial reviews.

We wish you all the best with your books.

— The Reedsy Team

Rated 5 out of 5 stars

Wonderful website that makes life easy…

Wonderful website that makes life easy for budding authors. Excellent book writing and formatting software built in. Your book can be downloaded at any time as a PDF.

Fantastic access to professional editors, cover artists and other useful people. Never any pressure to use them however.

They also run regular webinars on subjects related to writing. Sometimes payable, sometimes not, but often very useful.

If you are an aspiring writer, I can't recommend Reedsy highly enough

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy Studio is exceptionally well set up

Reedsy Studio is well set up, making it easy to use. I have now used Reedsy for six books, and I would wholeheartedly recommend Reedsy Studio to any writer, especially self-publishing writers who need an intuitive tool to edit and set up their manuscript for publication.

21 July 2026
Unprompted review

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