Reedsy Reviews 

2,004
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the well-organized website, noting that it provides fantastic templates, comprehensive writing resources, and powerful tools that make the entire publishing journey much smoother. People also appreciate the comprehensive marketplace where they can easily browse, connect, and collaborate with highly vetted professional editors and cover artists. However, some customers mentioned occasional drawbacks, including unexpected billing issues, frustrating file upload failures, or complicated dispute resolutions with service providers. A few other people also felt that the strict onboarding requirements and rigid policies made the platform somewhat frustrating for experienced professionals.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how easy it is to navigate the site,... See more

Service

Users describe positive interactions with service, expressing great satisfaction with the platform and the... See more

Product

People report positive experiences with product, highlighting the brilliant writing platform, easy... See more

Website

Clients share satisfaction with the website, frequently highlighting that the platform is easy to navigate,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that emails are quick and workers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time writer I have found Reedsy invaluable. The articles on offer helped me understand what service or support I needed most at the start of my writing journey. Having contacted a professio... See more

Rated 5 out of 5 stars

Reedsy's contractors are excellent, true professionals who go above and beyond to help you. There are so many dodgy contractors out there and you can waste your money on poor quality work and unwillin... See more

Rated 5 out of 5 stars

Reedsy offers services for every stage of the writing/publishing process. As a new author I have found the templates, resources and opportunity to hire professionals very helpful. The website is well... See more

Rated 5 out of 5 stars

Wonderful website that makes life easy for budding authors. Excellent book writing and formatting software built in. Your book can be downloaded at any time as a PDF. Fantastic access to pr... See more


Company details

  1. Book Publisher

Written by the company

Reedsy connects authors with vetted freelance editors, designers and marketers to create high-quality books. Over 1,000,000 authors are part of the Reedsy community.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,004)

413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Useful…

I found Reedsy easy to use and it helped me to find multiple high quality professionals in no time at all. User friendly interface and great communications.

3 August 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointed with Reedsy

Very disappointed with Reedsy. I made a genuine request for help with a book cover and received a response that felt unnecessarily rude and unhelpful. A little professionalism and willingness to assist would have gone a long way.

17 August 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Dawn,

I understand how frustrating it must be to reach out for help with a cover design and then find yourself unable to move forward, and I'm sorry for your experience.

To clarify, freelancers on Reedsy can choose which projects they take on based on their working style and preferences. Some freelancers also choose not to work on projects involving AI-assisted designs.

We'd like to help you find someone who can take on the redesign. Could you please reach out to our support team at support@reedsy.com with your project details? We'll help you look for designers who may be comfortable working from an existing concept, including one created with AI, so you can get back on track with your deadline.

All the best,
The Reedsy Team

Rated 5 out of 5 stars

Amazing experience

I recently hired a developmental editor through Reedsy and was thoroughly impressed with the service. The curation of talent is excellent, communication was smooth, and the quality of work was outstanding. I’ll definitely be using Reedsy again for future projects."

28 May 2026
Unprompted review
Rated 2 out of 5 stars

Freelancers - Don't waste your time...

Don't waste your time if you are a freelance editor and proofreader. Without "traditional" experience your profile will not be approved. With multiple years of experience working well published Indie authors, Reedsy still will not approve my profile and allow me to work through their website. They also will not give you "personalized feedback" even though each profile is reviewed by an actual person... Very frustrating and not worth the time to create the profile.

19 August 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Natasha,

Thank you for sharing this. I'm sorry the application process left you feeling frustrated, especially given your real experience working with indie authors.

Our vetting process weighs a specific set of criteria to keep things consistent for authors hiring through the marketplace, and we know that can feel rigid. That's not a reflection of your work's quality, but I understand it's still frustrating to hear.

On feedback, applications are reviewed by a real person, and we do try to give applicants a clear reason when we can. If that didn't happen for you, I'd like to fix it. Could you send your application details to our support team at support@reedsy.com?

We'll get back to you with specific feedback on your profile.

All the best,
The Reedsy Team

Rated 5 out of 5 stars

Recommending Reedsy…

I would like to endorse Reetsy as highly competent and extremely satisfying. From the beginning they were thoroughly professional , and easy to work with. I would recommend them to anyone who has written a book and needs editorial or proofreading help.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

lovethe app

i really like it because i love to read e-book and honestly it's so helpful and it's fun you can edit or do anything at reedsy, i just love the app

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy Made it Easy

Reedsy made it easy to find a perfect collaborator for my writing journey. The site provides full feedback and transparency on how the work is progressing and how payments are processing.
Also, the professionals available on Reedsy are topnotch.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

I recently hired a copy editor through…

I recently hired a copy editor through Reedsy for my first novel and had a genuinely good experience. I was able to compare several editors and eventually found someone whose experience, editing style, and price fit what I needed.
Before hiring him, I had spent about eight months rereading and revising the manuscript. I thought it was relatively clean by the time I sent it off, but the tracked manuscript showed me how much I had still missed. Beyond correcting errors, the editor’s comments taught me quite a bit about house style, CMOS, consistency, and the small decisions that have to be made across an entire book.
If I did it again, I would probably hire an editor earlier. I’m not saying I would send out a rough first draft, but I spent months repeatedly correcting things that a professional editor identified much more efficiently. Getting that guidance six months earlier might have saved me considerable time.
Obviously, the experience will depend heavily on the individual editor you choose, so I’d recommend looking closely at each editor’s background and sample work rather than hiring someone solely because they’re on the platform. In my case, though, the process worked well and I’m glad I used it.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Makes your goals feel in reach

It’s very organized, easy to use, and really allows aspiring writers to make that step towards achieving their writing goals. I like how I can both write my manuscript and then switch to a different section and have access to information on my characters, plot, or anything else. Above all, my favorite feature is the ability to set a writing goal and date and have the studio tell you how much to write per day to reach that goal. Once again, it makes the goal feel more in reach and not impossible.
Overall, the studio’s the way to go instead of using word or Google Docs. The only thing I’d like to be able to see is the total amount of pages written. Then again, maybe you do have that feature and I haven’t found it.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

An absolute rip-off

An absolute rip-off. This must be made for book snobs to try and overcharge people who are clueless about starting new novels and writing. I was giving a quote of $5,000 for copy editing on a novel that has less than 50,000 words. That's just for the copy editing. It's absolutely unbelievable that people would think that anyone would want to pay this type of work when they only have to make a promise they're not going to use ai. Do yourself a favor and find a good AI service that won't rip you off like reedsy. The rip off so called writers that you're trying to hire are only going to overcharge you and probably use AI anyways. Absolutely rip off don't use this website or platform

1 August 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Kno Body,

Thank you for sharing your experience. We take feedback like this seriously, and we wanted to clarify a few things for anyone reading this review.

We looked into the quote you received from our professional, and on our end the total was $2,500 USD, split into three payments, not $5,000. Since you didn't enter payment details to authorise the charge, no payment was ever processed on your account.

We reached out to you directly to understand where the $5,000 figure came from, in case there was an error somewhere, and we're happy to look into it further if you can point us to it.

On pricing more broadly: freelancers on Reedsy set their own rates, and quotes vary depending on the editor's experience and the scope of the project. We understand a quote can be outside someone's budget, and that's completely reasonable. We always suggest requesting quotes from multiple professionals to get a range of offers and discuss your goals and objectives before accepting one.

We're sorry the experience felt frustrating, and we'd still like to help sort out the confusion around the charge if you're able to send us more details.

All the best,
The Reedsy Team

Rated 5 out of 5 stars

My first time, but not my last

This was my first book, and Reedsy connected me with both my copyeditor and cover designer. My book genuinely would not be what it is today without each of them.

What I appreciated most is that Reedsy never made either relationship feel like I was purchasing a standardized service through a platform. I was hiring individual professionals whose portfolios, experience, proposals, and personalities I could evaluate for myself. Once we started working together, Reedsy facilitated the relationship without getting in its way.

Both experiences were exceptional. My copyeditor didn’t just improve the manuscript, she taught me an enormous amount about the craft along the way. My cover designer understood the book well enough that I genuinely can’t imagine it with another cover anymore. I’m already planning to work with him again.

Two-sided marketplaces are extraordinarily difficult products to get right because the software isn’t really the product. Trust between the people on either side of it is.

Reedsy gets that right.

I came looking for professional help finishing my first book. I left with a book I’m proud of and two professionals I’ll work with again. Five stars from me.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

I just used Reedsy for my book: The Medicare GLP-1 Bridge Program Your Complete Step-by-Step Guide to $50-Month Access and Success

I just used Reedsy on advice from Grok, the X AI agent, who said Reedsy was the best "Free" platform for layout and automatically formatting my new book for Amazon: The Medicare GLP-1 Bridge Program:
Your Complete Step-by-Step Guide to $50-Month
Access and Success.

In about 10 minutes of use, it was practically idiot proof to effectively use Reedsy to lay out and format the book that was already written in MS Word.

It was easy to import the Word file and automatically set up things like chapters and insert graphics.

Then, once I was happy with the layout, I was able to do some secondary editing directly within Reedsy, which was a big help.

After I was happy with the manuscript, it was a simple click of a button to export in both eBook and PDF file formats.

To publish on Amazon KDP(Kindle Direct Publishing), you need the eBook format, which was so simple to provide with Reedsy.

And the best part for me, a 72-year-old retired guy on a fixed income, is that it's FREE! Did I mention that doing all of this was FREE?

I would recommend Reedsy to anyone looking for an easy way to get started in publishing your first book.

In a field where EVERYONE wants a fee to "help" you get to your goals, Reedsy delivers high value for free for basic layout/formatting.

Now, if you need help with editing, cover design, and distribution, Reedsy has those services too.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Why I love reedsy

I love that I can see how far i have come in my book, and see how many words i have added and deleted.
And how much i have to write every day to reach my word goal in time!
I have recommended this to people i talk with on tiktok.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful tool for writers!

I’ve been working on publishing my first manuscript and for quite some time. I’m very lost to the process and not knowing where to turn or who to trust.

I asked AI who is trustworthy and legitimate and that’s how I found Reedsy. They have so much to offer that doesn’t cost a thing. Then if you need extra help from a professional, there is a long list of bios for you to choose from! This platform is wonderful for rookies like me! I definitely recommend to anyone wanting to write or just publish what they’ve already written!

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Access to many literary professionals

I don't think there's any other way to access so a huge number of literary professionals. For self-published or indie authors without the benefit of an agent or publisher to connect them to editors, proofreaders and so on, this is a really good resource. The only downside is that costs can get quite high and aren't super clear until you get quotes through from multiple editors to see if you're getting the a decent deal.

7 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look