Reelfilmcells Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Purchased a dvd case keyring as a little extra for a birthday present and honestly I'm not disappointed. I don't know what I expected for something that cost just under a fiver but if you are looking... See more

Rated 5 out of 5 stars

Outstanding customer support! I had a minor issue and the Team at Reel Film Cells provided me a corrective action and I am completely happy with my VHS Lamp now! Because of the quick and valued effor... See more

Rated 5 out of 5 stars

We were OVERJOYED with the Father’s Day present which we also asked for a quicker delivery time (due to my own inadequate knowledge of utilising space and time correctly) and we received this br... See more

Rated 5 out of 5 stars

Communication was awesome. Very awesome experience. Loved my item very much. Never seen something like that before. Never knew you could get it. Thank you very much. Was fast postage. 5 Stars. I agr... See more

Company details

  1. Online marketplace

Information provided by various external sources

Specialising in farmed movie film cells, retro VHS lamps made using genuine, up-cycled VHS cassettes and movie t-shirts


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Product was not very well made and…

Product was not very well made and looks cheap not impressed

28 June 2021
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Reply from Reelfilmcells

Hi Stefan, thanks for you recent order and feedback and we are sorry to hear you aren't happy with your purchase.

If you want to contact us through the website or email we are more than happy to replace the item or you of course you can return it for a refund.

Many thanks
Carl

Rated 3 out of 5 stars

Hey buddy--I just saw a post of yours…

Hey buddy--I just saw a post of yours on IG, wow, haha. OK, lemme preface this by saying that I absolutely love what you do. On two separate occasions I've spent more than an hour going through your selections, figuring out what'd be the first lamp I'd get. So respectfully I have to say I was a little disappointed with one aspect of the finished product--but I might've actually misinterpreted something: The main sticker--of 'The Terminator'--seems to have been double pasted, like the edges of an unremoved sticker ever so slightly protrudes from the front facing one. Is this a retro aesthetic choice? I'm a video store guy too--I seem to remember this type of thing on cases--but not on the tape itself--even for rentals, lol. Otherwise the tape-lamp is fine. The lamp works nice. It's light. It's all good. The case itself also had the after-wear (so to speak) of a removed sticker. Was that an aesthetic choice too? I rubbed it away on what is an otherwise cool box. NOT TO COMPLAIN unnecessarily😆😉. I'm interested in at least five others--and you produce film print stickers for any film? Great. I HAVE LOADS OF IDEAS that I'd want to see finalised to purchase. They'd be excellent presents too (two birthdays coming up!). I just saw your IG post about lamp-clocks. They look real cool. Thanks.

14 April 2021
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Reply from Reelfilmcells

Hi Jason,

Thanks for your feedback and I'm glad you like the look of our brand-new VHS clocks we have just launched.

When we make our lamps, we always try to use the original VHS and sticker on the front of the lamp - stock dependant. We do also print our own labels (and yes, we can do this for any film) as was the case for your order where the label design on the front of the lamp you ordered isn't the original VHS label design.

Where possible we remove all the old labels from the VHS tape before applying the new label. However, some of these labels have been in place for 30+ years and can't always be removed in a way that doesn't leave a nice flat surface for the new label or a surface that the new label can be adhered to. In these instances, the new label will be applied over the existing one - leaving a border that as allude to, adds to the retro feel.

With the free VHS case that we include with our orders; all of these are thoroughly cleaned when we insert out custom sleeves. This process includes removing any stickers on the case that aren't in keeping with our brand. In this instance it appears that you have received a case where the sticky residue from a removed sticker wasn't fully cleaned away. This is not by design and I can only apologise.

If you aren't 100% happy with your lamp, then we are happy to replace it for you.

If you would like to discuss this or the 4 or 5 lamps that you might want to purchase in the future then please do pop us an email, Instagram DM or a Facebook message (link to Facebook chat is on our website).

I look forward to speaking with you soon and apologies again for the old sticker residue that was left on the VHS case.

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