Refined Lighting located Grafton Retail Park MK6 2RX Milton Keynes A must for your lights and fittings The most knowledgeable staff to help you and a wow factor in the store .They stock lights for... See more
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Lovely product from a first class company. Excellent communication regarding my order and the product was delivered ahead of schedule. Thank you to the team for continuing in these difficult times.... See more
Good customer service to resolve a problem: The lights that were delivered were not what I had ordered, however, Yvonne was extremely helpful on the phone when I called and made arrangements to put th... See more
Luminaire has added grace to the bedroom and we are very pleased with the results. However the 'chocolate block' connector is not up to the standard of the rest of the luminaire: the screws are very... See more
Company details
Written by the company
Refined Lighting is an exciting lighting store set over two floors and based in the heart of Milton Keynes and online. Located within easy travel distance of the surrounding areas including Northampton, Towcester, Bedford, Luton, Buckingham, Aylesbury, Bicester and Oxford. With an extensive range of interior and exterior fittings, shades, bulbs and accessories. We pride ourselves on our catalogue of lighting solutions to suit every area of your home and garden. We believe in excellent customer service whether in store, online or on the telephone our trained lighting specialists are always happy to help. If you have any queries or questions we're always happy to help. We hope you enjoy browsing our website and we hope to see you soon.
Contact info
13 Duckworth Court, MK6 2RX, Milton Keynes, United Kingdom
- 01908 671850
- internet@refinedlighting.co.uk
- refinedlighting.co.uk
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Matrix 5Lt Polished Chrome Crystal light fitting
Matrix 5Lt Polished Chrome with Crystals - it arrived on time and the service was great. When we checked the box we had some crystal missing. I contact Refined lighting and there was no issue - they have sent us the missing Crystals.
thankyou
Total let down of a service
I ordered my light and paid for it plus delivery..online it said in stock and my order was being processed..I received a message sometime later and it was informing me that it was out of stock until October??why take my money if it was out of stock..I have now received a refund days later
Knowledgeable and helpful advise
Knowledgeable and helpful advise. Extremely happy with my purchase
Website easy to use
Website easy to use. Competitive prices. Order dispatched and received in less than a week
Brilliant company
Brilliant company, cannot fault. So helpful and friendly when other lamp retailers were not able to help or even reply to me. We had an old centimental lamp that I wanted to get fixed up as a gift for a family member. The best care was taken with the lamp and we recieved some really great expert advice. Very friendly. and very resonable price to have it fixed (was shocked at how little they charged). We will definately use them again!!
Ordered with out any problems
Ordered with out any problems. Light is up and pleased . Would definitely visit the shop again.
Fabulous service
A great website, very interactive and easy to navigate. The ordering process was incredibly simple. I was shocked at how much care was taken to ensure my delivery arrived safely, excellent packaging! I will definitely be using this company again.
Quick and excellent service
Good value
Good value, combined package after i added more to my order. Kept me informed.
Great service
Great service, ordered, right price, arrived in 4 days, that is over a weekend. Completely satisfied.
Excellent service near immediate…
Excellent service near immediate delivery
We ordered a very fragile replacement…
We ordered a very fragile replacement glass light shade which arrived well packaged and labelled. Took a few days to arrive, but at time of lockdown this was to be expected. Would order again.
Excellent response on Facebook…
Excellent response on Facebook messenger to my query about a badly described item on their website, their website was then updated and item delivered in four days, very securely packed and sent by Parcelforce
All good very good price and smooth…
All good very good price and smooth transaction
Very good
Very good - quick delivery. Unfortunately what I ordered was not what I wanted, but that was my fault not theirs....
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