I switched from a GLP1 to the Tirzepatide because I was on a plateau for 3 months. ReflexMd was easy to deal with and the new medication came within a week. My adviser- Wendy Elliot was helpful and c... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scrol... See more
Company replied
You reached out to me as I was asking myself how I would source continued semaglutide supply. Very timely! Process to renew was easy. Monica was helpful in deciding whether to utilize the B6 or B12... See more
Company replied
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... See more
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Company details
About ReflexMD
Written by the company
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
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Real solutions.
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Doctors who care.
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Results you see and feel.
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That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Contact info
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, United States
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service Wendy!
I had a great experience with Wendy Elliott. She made everything smooth ifor me andsShe even waited for me to find my credit card.
22 December 2025
Unprompted review
Reply from ReflexMD
Hi Allen,
Thank you so much for your kind words! We’re thrilled to hear that Wendy was able to make your experience smooth and supportive. We’ll be sure to share your feedback with her—she’ll be delighted to hear it! (Go, Wendy!🥳)
It’s always our goal to provide friendly, patient, and helpful service, and we’re so glad that came through for you. Thank you for taking the time to share your experience!💜
The Best Experimce
Patrick was so incredible to work with. He is kind and very very helpful! He is very very good at his job. I
22 December 2025
Unprompted review
Reply from ReflexMD
Hi GS,
Thank you so much for your kind words! We’re thrilled to hear that Patrick was able to provide such a positive experience for you. Your feedback means a lot to us, and we’ll be sure to share your compliments with him—he’ll be delighted to hear it (Go, Patrick!🥳)
It’s our goal to make every interaction helpful, supportive, and seamless, and we’re so glad this came through for you. Thank you for taking the time to share your experience! 💜
Reply from ReflexMD
Hi L B!
Thank you so much for sharing your experience! We’re happy to hear that your order arrived quickly and in great condition. Providing timely, reliable deliveries is very important to us, and your feedback truly means a lot.💜
We appreciate you choosing us and look forward to continuing to support you on your wellness journey!💜
It was very easy filling out the forms. They were reviewed in a timely manner and submitted to pharmacy. I was able to address any concerns and I was answered. The whole process went smoothly.
It was very easy filling out the forms on line. It was
17 December 2025
Unprompted review
Reply from ReflexMD
Hi Wendy,
Thank you for taking the time to share your experience. We’re pleased to hear that the process was straightforward and that our team was able to review everything promptly and answer your questions. Your feedback truly means a lot to us!💜
We appreciate you and are happy to support you on your wellness journey!💜
Great customer service team and support
The customer service team is really helpful. I’ve been on the program a year. They do change out support folks over the course of care. I now have Tina F and she is great. She does follow ups, she checks in and she’s very helpful on my concerns and questions and billing needs as well. I am losing weight consistently on this program and do recommend them. Their pricing is good and doesn’t change based on dosage, so you know exactly what you will pay. They use an app to chat with the doctor. So ease of use. Overall positive experience and good team of folks you can reach to, even before you start you can reach them and ask all your question. Other companies don’t have that level of support before you start.
12 December 2025
Unprompted review
Reply from ReflexMD
Hi Cherie,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Tina and the rest of our team have been able to support you throughout your journey. It’s wonderful to know that our program, pricing, and app have made things easy and consistent for you, and that you’re seeing great results along the way.
Your kind words made our day! We’re so happy our team and program are helping you reach your goals. Keep up the amazing work, and know we’re here to support you all the way! 💜
Wonderful Experience with RefexMD
Naava was really wonderful and replied to my request right away. She was knowledgeable and so very helpful. I’ve used ReflexMD before and am looking forward to my renewed subscription. Very pleased with the arrival of my meds and the professional approach they use. Happy 2026
15 December 2025
Unprompted review
Reply from ReflexMD
Hi Bo,
Thank you so much for taking the time to share your experience with ReflexMD! 💜
We’re thrilled to hear that Naava was able to support you so promptly and professionally. Her knowledge and dedication truly reflect the level of care we strive to provide every member. (Go, Naava!💜)
It’s also wonderful to know you’re pleased with the arrival of your medication and are looking forward to your renewed subscription—we’re honored to continue supporting you on your health journey.
Wishing you a happy, healthy 2026, and thank you again for choosing ReflexMD!🎉
Natalie was courteous and professional.
15 December 2025
Unprompted review
Reply from ReflexMD
Hi Mark,
Thank you for taking the time to share your feedback! We’re so glad to hear that Natalie provided courteous and professional support. (Go, Natalie!🎉)
If there’s anything else we can assist you with, we’re always here to help!💜
Courtney was extremely helpful
Courtney was extremely helpful, knowledgeable, empathetic and helpful. She asked meaningful questions to try to salvage my membership and understood the challenges I had encountered with ReflexMD and offered multiple solution to me. Courtney was the single most helpful representative I dealt with in my entire relationship with this company.
If I could find her, I’d hire her into my own organization. Treat her well or you’ll lose her.
11 December 2025
Unprompted review
Reply from ReflexMD
Hi Pete,
We’re thrilled to hear that Courtney made such a meaningful impact on your experience. Her empathy, knowledge, and genuine commitment to helping our customers shine through in everything she does, and your feedback beautifully reflects that. Knowing she was able to offer real solutions and support you through the challenges you faced means the world to us.💜
We’ll be sure to share your message with Courtney and our entire team—recognition like this inspires us all to keep showing up with care. (Go, Courtney!)
Thank you again for taking the time to share such heartfelt feedback. We're grateful to have had the opportunity to support you and hope your future experiences continue to reflect the level of service you deserve.💜
I called on Monday and completed my…
I called on Monday and completed my intake information. I received my medication on Wednesday! Patrick V. Was extremely helpful when I called.
8 December 2025
Unprompted review
Reply from ReflexMD
Hi Lynn,
Wow, that was fast! We’re thrilled to hear your experience went so smoothly and that Patrick could assist you so effectively. (Go, Patrick🎉)
Thank you for sharing your kind words—we’re delighted to be part of your wellness journey!
Here’s to continued success and smooth sailing with your treatment! 💜
Naava is the best at customer service
Naava is the best at customer service! I’ve had two issues with billing and she’s helped me within 24 hours both times! She’s very responsive and kind! Very easy to get a hold of through text, email or phone call! Thank you Naava!
10 December 2025
Unprompted review
Reply from ReflexMD
Hi Shayna,
Thank you so much for sharing your experience! We’re thrilled to hear that Naava was able to assist you quickly and make the process easy and seamless. Your kind words mean a lot to us and we’ll be sure to share them with her. (go, Naava!🎉)
It’s always our goal to provide responsive, caring, and helpful support, and your feedback encourages us to keep doing our best. Thank you for trusting us and for taking the time to share your experience! 💜
10/10 Product and Customer Service
Reflex MD has been an amazing help in my weight loss journey. I recently needed to contact customer services, Barbie was fantastic, she quickly understood my issue and got my account back up and running right away.
4 December 2025
Unprompted review
Reply from ReflexMD
Hi Alison,
Thank you so much for the amazing 10/10 review! We’re thrilled to hear that ReflexMD has been a positive part of your weight-loss journey. Your kind words truly mean a lot to our team.
It’s great to know that Barbie was able to quickly understand your concern and get everything sorted right away. (Go, Barbie!🌟)
We’re always here to support you every step of the way. If there’s anything else you need, don’t hesitate to reach out. Your wellness journey matters to us.💜
Very timely
Very timely, shipped fast, great response time. The reason for only 4 stars is the email communication is difficult to follow. Several are sent out and many continue from previous so you have to scroll to find the date and your answer or the question. But overall great service.
4 December 2025
Unprompted review
Reply from ReflexMD
Hi Meggan,
Thank you for your valuable feedback!
We’re glad to hear that you had a timely experience with fast shipping and great response time from our ReflexMD team. That’s exactly the kind of care we aim to deliver, and it means a lot to know it made an impact.
We also appreciate your note about email clarity — we’re sharing this with our team to improve communication.
Thanks for helping us do better!💜
Natalie was very helpful.
2 December 2025
Unprompted review
Reply from ReflexMD
Hi Eleanor,
Thank you for taking the time to share your feedback!💜
We’re so glad to hear that Natalie was able to support you and provide the help you needed. (Go, Natalie!✨)
If there’s anything else we can assist with, we’re always here for you!
Reply from ReflexMD
Hi Eva,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had such a positive experience and that our team could be helpful.
Your feedback means a lot to us and motivates us to continue providing the best care possible. We truly appreciate you taking the time to share your experience!💜
I like the product but it’s really…
I like the product but it’s really expensive
Arnel was very helpful and is an asset to your company
18 November 2025
Unprompted review
Reply from ReflexMD
Hi MaryAnn,
Thank you for your honest feedback. We understand that cost is an important factor, and we truly appreciate you sharing that with us.
Thank you as well for the kind recognition—you lifted our spirits today! We’ll make sure your message reaches Arnel too. (Go, Arnel!🥳)
If you ever need support exploring options or timing future orders, we’re here for you anytime. 💜
My concerns are listened to and…
My concerns are listened to and resolved. Thank you ReflexMD
17 November 2025
Unprompted review
Reply from ReflexMD
Hi Holly,
Thank you so much for sharing your experience! 💜 We’re so glad to hear that your concerns were heard and resolved — it truly makes our day to know we could help.
We’re always here to support you on your wellness journey, and we can’t wait to continue providing care and guidance whenever you need it. Thanks again for trusting ReflexMD!💜
Have had excellent experiences with…
Have had excellent experiences with ReflexMd. Easy and quick intake process. The customer service is fantastic as well. Had a minor issue with my account that Naava and Jethro handled beautifully. I do recommend using this company.
22 November 2025
Unprompted review
Reply from ReflexMD
Hi Eileen,
Thank you so much for sharing your wonderful experience with ReflexMD! We’re truly delighted to hear that our intake process felt easy and seamless for you, and it means even more to know that our Customer Service Team—especially Naava and Jethro—were able to resolve your concern with care and efficiency. (Go Naava! 🎉Go Jethro!🎉
Your recommendation genuinely means a lot to us. We’re grateful for your trust, and we’re always here to support you on your wellness journey.💜
Kirsten has made my startup in this…
Kirsten has made my startup in this program easy and uneventful
20 November 2025
Unprompted review
Reply from ReflexMD
Hi LIndsey,
Thank you so much for sharing your experience! We’re thrilled to hear that Kristen helped make your start in the program smooth and effortless! (Go, Kristen!🥳)
Your feedback truly brightens our day and motivates us to continue providing the best support possible. We’re excited to be part of your wellness journey and look forward to supporting you every step of the way!
Kristen was absolutely amazing
Kristen was absolutely amazing! So helpful and attentive. Really thankful she was my advisor!
18 November 2025
Unprompted review
Reply from ReflexMD
Hi Brian,
Thank you so much for your kind words! We’re thrilled to hear that Kristen was able to provide such helpful and attentive support.(Go, Kristen!💜)
We’re grateful to have you as part of our growing wellness community and look forward to continuing to support you on your journey!
Courtney was extremely helpful
Courtney was extremely helpful in helping me manage my account. Responsive and understanding.
17 November 2025
Unprompted review
Reply from ReflexMD
Hi E-PARTS WEB ORDER,
Thank you for taking the time to leave another review — your consistent feedback as a frequent reviewer is incredibly valuable to us.⭐
We’re delighted to hear that Courtney provided the responsive and understanding support you needed while managing your account. (Go, Courtney!⭐)
We appreciate you, and we’re always here whenever you need help or have questions!
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