Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mariana and the team at RefundPros are awesome! We have worked with them for years and would recommend them again and again! Now with AWD -> FBA shipments - staying on top of refund is even more impor... See more
Company replied
Refund Pros is a fantastic company to work with! In just a few short weeks, we were able to collect an Amazon reimbursement and recovered inventory. The initial process is simple to get started and... See more
Company replied
RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... See more
Company replied
Company details
Written by the company
RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.
Contact info
Canada
- refundpros.com
Very happy customer
Very happy with the service provided by Refund Pro's. Highly recommend using this service. They are very knowledgeable and have recouped a lost of otherwise lost funds for our company.
14 October 2022
Reply from refundpros.com
Rachel, thank you for taking the time to leave us this great review, it is much appreciated! So happy we can continue to recover $$$ for your company!
This service has been great
This service has been great. Seamless and yet effective.
30 September 2022
Reply from refundpros.com
Really happy to hear our service is working so well for you! Thank you for taking the time to leave us this wonderful review 😁
Refundpros are a very helpful company
Refundpros are a very helpful company. Most small business companies that ship anything with Canada Post would be doing themselves a favour if they hired them. It is great getting some money back when a delivery company doesn't do their job right.
22 September 2022
Reply from refundpros.com
Thanks a bunch for this wonderful review! We are so happy to be able to save you money! 💲
Great people & great service
Great people & great service! Automates a very important part of our business.
1 September 2022
Reply from refundpros.com
So happy you're enjoying the service! Thank you for taking the time to leave us a review!
Set it and forget it
Set it and forget it! Very happy with this service
30 August 2022
Unprompted review
Reply from refundpros.com
Thank you so much for taking the time to leave us a review! We're so glad you are happy with the service 😊
Great customer service and a must have…
Great customer service and a must have for any business. We ship anywhere from 1000 to 2000 orders a month, and physically do not have the time to check the delivery standard of each and every order sent. With Refund Pros, we just let them do their thing and now we get a few thousand dollars back a month in Canada Post refunds.
24 August 2022
Reply from refundpros.com
Thank you for taking time out of your day to leave a review 😁 So happy we are able to get those dollars back in your pocket...especially with the rising cost of shipping right now 😥
Excellent all around
Excellent all around, highly recommended and definitely an important part of our business.
4 August 2022
Unprompted review
Reply from refundpros.com
Your recommendation means a lot to us, thankyou 😊
I have used different reimbusrment…
I have used different reimbusrment services. They have been the best thus far. Good job!
29 July 2022
Unprompted review
Reply from refundpros.com
Great to hear, thank you for sharing 😀 we pride ourselves in being the best in the industry!
Great customer service
Great customer service, easy to use and well worth it!
22 July 2022
Unprompted review
Reply from refundpros.com
Thank you! So happy you are pleased with the service 😀
Excellent Service!
Very easy onboarding and very good results.
Highly recommended!
27 May 2022
Unprompted review
Reply from refundpros.com
Glad you have had such a good experience and results, thank you for taking time to share your experience 😃
Reply from refundpros.com
Thank you so much for taking time to leave a review, we are so pleased that you are benefitting from our service.
Excellent service
Excellent service. Practically set and forget. Would recommend.
9 May 2022
Unprompted review
Reply from refundpros.com
Thank you for your kind review and recommendation 😀
Help Bring Down your Shipping Costs!
RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up there's very little else for you to do other than wait for your email notifications of your refunds. If you have concerns or questions they're there to assist as well.
21 April 2022
Unprompted review
Reply from refundpros.com
So pleased to hear that you have been able to channel those refunds back into improving your service you offer your customers!
Timely responses for questions and…
Timely responses for questions and general inquiries. The folks at RefundPros are really trying to help!
20 April 2022
Unprompted review
Reply from refundpros.com
Thankyou for your kind review. Our customer support team always go above and beyond to help, we are very proud of them!
Great customer service
Great customer service. Super reliable auditing and our CP claims are all being processed in a timely fashion. Highly recommended. Also, we were totally skeptical, but these folks are legit and we've been using their services for five years now.
20 April 2022
Unprompted review
Reply from refundpros.com
So many businesses are skeptical when they first learn about our service! I guess it seems to good to be true! Thankyou for taking that leap of faith and trusting us with your carrier auditing, it's great working with you 😊
Excellent service!
19 April 2022
Unprompted review
Reply from refundpros.com
Thank you! that's always our goal!
RefundPros is well worth the money
RefundPros is well worth the money!
We've been working with RefundPros for a few years now, and every time we get claims emails from them, it feels like free money because we didn't have to do anything to receive the funds! They take care of all claims submissions and keep an eye on it so we don't have to!
18 April 2022
Unprompted review
Reply from refundpros.com
Thank you for being a great customer and trusting us to get back the money you are owed.
We have been using Refundpro for many…
We have been using Refundpro for many years and want to say we are extremely satisfied with the service. We never had an issue and recommend them.
14 April 2022
Unprompted review
Reply from refundpros.com
Thank you for your kind review and recommendation.
Excellent service
Excellent service, very automated and backed up by customer support.
12 April 2022
Unprompted review
Reply from refundpros.com
Thank you for your kind review. Our customer support is always happy to help.
Excellent work!
12 April 2022
Unprompted review
Reply from refundpros.com
Great! that's what we aim for 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.