Regencyfragrances Reviews 297

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as excellent alternatives to more expensive brands, with many appreciating the accurate scents and beautiful packaging. People frequently highlight the positive pricing and the efficiency of the delivery service. However, some customers also noted inconsistencies in product quality, specifically regarding the longevity of the fragrance, with some finding it doesn't last as long as expected or doesn't smell like the original. A few other people also felt that the packaging was insufficient, and there were occasional issues with missing items or broken samples upon delivery.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers praised the fragrances for... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the perfect quality, beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Price

Clients share positive opinions on price, often highlighting that products are cheap, fairly priced, and... See more

Order

Users describe positive interactions with order. Many customers praise the clear and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly good!!! The Cypress and Grapevine is an excellent dupe. I own the original Jo Malone and apart from, the opening minute which is a little chemical smelling like a lot of dupes, it is s... See more

Company replied

Rated 5 out of 5 stars

I ordered dupes of Code, Stronger with you & Rouge 540. Not only do they smell amazing, but the bottles & sealed boxes make it too. Other companies I have used are very boring when it comes to pre... See more

Company replied

Rated 5 out of 5 stars

Firstly the perfumes I chose are really nice and they smell lovely, I'm quite happy with the design of the bottles and for the price look dearer than they actually are! The delivery didn't take long a... See more

Company replied

Rated 5 out of 5 stars

My order arrived quickly. I was informed of it's transportation every step of the way. I'm wearing Black Pomegranate now having applied it this morning after my shower and I can still smell it this e... See more

Company replied


Company details

  1. Flavours, fragrances and aroma Supplier
  2. Cosmetics and Perfumes Supplier
  3. Perfume store

About Regencyfragrances

Written by the company

The new destination for designer inspired perfume. Our goal is to offer long lasting and high quality designer fragrances at affordable prices. We want these to be accessible to everyone without compromising on the high quality ingredients within each bottle.

Although we offer affordable prices, Regency Fragrances uses only high-quality materials and ingredients. Our perfumes feature captivating top notes, bold heart notes, and long-lasting base notes whilst ensuring all ingredients are cruelty and phthalate free. The quality rivals well-known high street brands, but without the designer price tag.

From our meticulously crafted fragrances to our attentive customer service, we’re dedicated to ensuring that every experience with us exceeds your expectations. Your feedback drives our continuous improvement, and we are always striving to perfect every detail.


Contact info

4.0

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptionally good.

I ordered dupes of Code, Stronger with you & Rouge 540.
Not only do they smell amazing, but the bottles & sealed boxes make it too.
Other companies I have used are very boring when it comes to presentation.
I must be honest and say that Terre D’Hermes smells nothing like the original and no other copy has ever come close. I’ve worn it for years and it’s the one that nobody has perfected yes (sorry, just being honest).
You’ve gained a new, regular customer though and will be ordering again soon.

4 October 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Hi Russ,

We're happy to hear that you find the presentation and scents amazing. We appreciate your honest feedback regarding Terre D’Hermes; it helps us improve. We're glad you'll be ordering again soon!

Rated 1 out of 5 stars

Useless

Scent was good but didn't last 5 minutes. Money down the drain. Would give 0 star if it was possible. Very disappointed.

24 October 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Hi Carmel,

We appreciate you sharing your experience. We're sorry the scent didn't last and that you're disappointed. We value your feedback and will look into this issue.

Rated 5 out of 5 stars

Really happy with the perfumes I chosen…

Really happy with the perfumes I chosen and wow they smell fantastic

13 October 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Carol,

We're happy to hear that you are pleased with your perfume selections and their fantastic scents. Thank you for your positive feedback!

Rated 5 out of 5 stars

Oud perfume regency

My experience has been great with the perfume I ordered quick delivery too smell last so definitely will use again to purchase.

6 October 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Pamela,

We're happy to hear that you had a great experience with our perfume and quick delivery. We appreciate your positive feedback and are glad the scent lasts! We look forward to your future purchases.

Rated 5 out of 5 stars

Poppy Love …

Ordered online after smelling in garden centre near Market Rasen
Came really quickly and it’s beautiful.
Well packaged.
Highly recommend
I chose Poppy Love.

10 October 2025
Regencyfragrances logo

Reply from Regencyfragrances

We're happy to hear that your Poppy Love order arrived quickly and in excellent condition! We appreciate you recommending us and are glad you find it beautiful. Thanks for your positive feedback.

Rated 5 out of 5 stars

Lovely smell love it

Lovely smell love it

12 October 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Hi Paddy,

We're happy you love the smell! Thanks for letting us know you enjoyed it; we appreciate your feedback.

Rated 5 out of 5 stars

Scent is fabulous

29 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Alice,

We're happy you love the smell! Thanks for letting us know you enjoyed it; we appreciate your feedback.

Rated 1 out of 5 stars

Bottle was broken

Bottle was broken

29 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

We’re so sorry to hear your bottle arrived broken. That’s definitely not the experience we want for you. Thank you for bringing this to our attention — we’ll also review our packaging to make sure this doesn’t happen again.

Rated 1 out of 5 stars

Aroma is distinctly different when…

Aroma is distinctly different when compared directly with Chanel Bleu and does not last more than an hour.
Waste of money and went in the gym bag as a back up.

29 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

We appreciate your feedback and are sorry the aroma wasn't to your liking and didn't last. We'll look into this to see how we can improve our product. Thank you.

Rated 1 out of 5 stars

Ordered online as it was not on stock…

Ordered online as it was not on stock in the store but the scent wasn't the same as the one I've tried in garden centre. I feel like they've sent me the wrong one but nevermind. So Disspointing!

29 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Jo,

We appreciate you taking the time to share your experience. We are sorry to hear that the scent of your online order did not match your expectations from the garden center. We will definitely look into this to ensure better consistency.

Rated 5 out of 5 stars

Amazing smell better than my…

Amazing smell better than my expectations I will definitely buy again and refer friends

10 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrance! We hope you continue to love it, we look forward to providing you with even more amazing scents in the future!

Rated 5 out of 5 stars

Good value

Good value, easy to order, good smelling scent, delivered quickly

22 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the great value, fragrance range, and speedy delivery. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 2 out of 5 stars

Fantastic looking bottle.

Fantastic looking bottle.
Great smell, however doesn't last, really sad as I had high hopes

2 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team. We’re sorry to hear the fragrances didn’t meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Good quality and was delivered quickly

Good quality and was delivered quickly

6 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrance! We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look