Regencyfragrances Reviews 297

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as excellent alternatives to more expensive brands, with many appreciating the accurate scents and beautiful packaging. People frequently highlight the positive pricing and the efficiency of the delivery service. However, some customers also noted inconsistencies in product quality, specifically regarding the longevity of the fragrance, with some finding it doesn't last as long as expected or doesn't smell like the original. A few other people also felt that the packaging was insufficient, and there were occasional issues with missing items or broken samples upon delivery.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers praised the fragrances for... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the perfect quality, beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Price

Clients share positive opinions on price, often highlighting that products are cheap, fairly priced, and... See more

Order

Users describe positive interactions with order. Many customers praise the clear and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly good!!! The Cypress and Grapevine is an excellent dupe. I own the original Jo Malone and apart from, the opening minute which is a little chemical smelling like a lot of dupes, it is s... See more

Company replied

Rated 5 out of 5 stars

I ordered dupes of Code, Stronger with you & Rouge 540. Not only do they smell amazing, but the bottles & sealed boxes make it too. Other companies I have used are very boring when it comes to pre... See more

Company replied

Rated 5 out of 5 stars

Firstly the perfumes I chose are really nice and they smell lovely, I'm quite happy with the design of the bottles and for the price look dearer than they actually are! The delivery didn't take long a... See more

Company replied

Rated 5 out of 5 stars

My order arrived quickly. I was informed of it's transportation every step of the way. I'm wearing Black Pomegranate now having applied it this morning after my shower and I can still smell it this e... See more

Company replied


Company details

  1. Flavours, fragrances and aroma Supplier
  2. Cosmetics and Perfumes Supplier
  3. Perfume store

About Regencyfragrances

Written by the company

The new destination for designer inspired perfume. Our goal is to offer long lasting and high quality designer fragrances at affordable prices. We want these to be accessible to everyone without compromising on the high quality ingredients within each bottle.

Although we offer affordable prices, Regency Fragrances uses only high-quality materials and ingredients. Our perfumes feature captivating top notes, bold heart notes, and long-lasting base notes whilst ensuring all ingredients are cruelty and phthalate free. The quality rivals well-known high street brands, but without the designer price tag.

From our meticulously crafted fragrances to our attentive customer service, we’re dedicated to ensuring that every experience with us exceeds your expectations. Your feedback drives our continuous improvement, and we are always striving to perfect every detail.


Contact info

4.0

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service delivered the…

Good customer service delivered the next day. The smell last all day

4 September 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrance and that it lasted all day! Your kind words mean a lot to us. We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

Rated 5 out of 5 stars

A lovely selection of beautiful fresh…

A lovely selection of beautiful fresh fragrances.
Iv ordered now numerous times lovely packaging and attention to detail a very prompt service from time of order to receiving my fragrance.
Will be purchasing again very soon .

26 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrances! Your kind words mean a lot to us. We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

Rated 1 out of 5 stars

I have received the perfume I ordered Another13

I have received the perfume I ordered, and unfortunately I am very disappointed. The fragrance does not last at all — it disappears in about 30 minutes at most. Not recommended.

31 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

We’re sorry to hear the fragrances didn’t meet your expectations. Scent can definitely vary from person to person depending on skin chemistry, and while many customers enjoy these alternatives, we understand they may not work for everyone.

We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, fragrances are lovely and the No one smells like Chanel no5 !
I will be ordering a full size one

27 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrance. We can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 1 out of 5 stars

The smell was more like drain cleaner…

The smell was more like drain cleaner than perfume. I won’t ever wear it..it was the size of free samples, which was my own fault for not checking size etc. sorry.

26 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

We’re sorry to hear the fragrances didn’t meet your expectations. Scent can definitely vary from person to person depending on skin chemistry, and while many customers enjoy these alternatives, we understand they may not work for everyone.

We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 1 out of 5 stars

Not a nice smell at all bought this as…

Not a nice smell at all bought this as once again influenced & sold it was absolutely to die for smell ! Very disappointed!

17 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

We’re sorry to hear the fragrances didn’t meet your expectations. Scent can definitely vary from person to person depending on skin chemistry, and while many customers enjoy these alternatives, we understand they may not work for everyone.

We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 1 out of 5 stars

Disappointing

Was very disappointed with the fragrance I purchased, to be honest it didn't have very much fragrance if any to say the least.
Can only say I was seriously duped on this occasion and won't purchase from yourselves again.

17 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience.

We’re sorry to hear the fragrances didn’t meet your expectations. We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Nice fragrances

Nice fragrances. Very happy with the product. Prompt delivery. Thank you

19 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the fragrances and speedy delivery. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 1 out of 5 stars

If I could give no stars I would…

If I could give no stars I would .placed an order on Friday money gone from account under the name tipperary crystal but no confirmation email and website saying i havnt placed any orders . Emailed and messaged on Instagram and no response

25 August 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

We’re very sorry for the inconvenience caused. Please contact us directly at central@regencyfragrances.com. We’ll make sure your order is delivered to the right place ASAP. Thank you for your patience!

Rated 3 out of 5 stars

The product is ok

The product is ok. It doesn't last quite a long as claimed in the advert. There are many other "dupe" fragrances out there that may be slightly better but I guess you get what you pay for.

17 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

Rated 1 out of 5 stars

Delivery time was about 4 days which is…

Delivery time was about 4 days which is good unfortunately the fragrance I purchased has little or non existent fragrance On this occasion I was the only dupe. Very disappointed to say the least.

22 August 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback - we really appreciate you taking the time to share your experience, and we’ll pass this on to our team.

We’re sorry to hear the fragrances didn’t meet your expectations. We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 1 out of 5 stars

Doesn’t smell anything like Chanel…

Doesn’t smell anything like Chanel allure. Emailed for a refund but no reply

10 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Hi Lynn,
Thank you for taking the time to leave your feedback.
We're very sorry to hear you did not enjoy your purchase.
We will provide this feedback to the team for review.

Rated 5 out of 5 stars

Smell was absolutely perfect

Smell was absolutely perfect. My son put it on and we could smell it all around the house

13 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrance. we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 2 out of 5 stars

Didn't like the smell

Didn't like the smell

4 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you for your feedback! We’re sorry to hear the fragrances didn’t meet your expectations. Scent can definitely vary from person to person depending on skin chemistry, and while many customers enjoy these alternatives, we understand they may not work for everyone.

We value your honesty and always welcome feedback to help us improve. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Rated 5 out of 5 stars

Love these

Love these, had s many compliments at work

8 August 2025
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your lovely feedback — we’re thrilled to hear you’re enjoying the fragrance! Your kind words mean a lot to us. We hope you continue to love it, and we’re always here if you need any recommendations or have any questions.

Rated 5 out of 5 stars

Lads I swear down I could not recommend…

Lads I swear down I could not recommend this company more, within the last 3 days I’ve ordered 4 samples of the 2mls of different perfumes and to say that they smell spot on to the real thing is an understatement, I ordered a 100ml bottle of billion yesterday and it arrived today, quickest delivery service and I didn’t pay extra for this, two of the samples that I added to this order came together and they both smell unbelievable, I will 100% be ordering both in 100ml bottle size. Couldn’t recommend more as I’ve ordered dupes of perfume from different company’s and when they arrived they’d smell nothing like what it’s meant to. This company really know what they’re doing and I couldn’t be happier with my purchases. I even got one of my samples for free. Thank you regency fragrance.

15 August 2025
Unprompted review
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for sharing your experience! We’re thrilled to hear that you were able to get your hands on Billion and that everything arrived quickly and without any issues. We're so glad you're loving your new perfumes. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look