Regionalbroadband Reviews 

149
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers consistently praise the engineers for their professionalism, efficiency, and helpfulness during the installation process. Many people noted that the staff explained everything clearly, ensuring a tidy and hassle-free setup of their broadband service. Reviewers often reported impressive and fast internet speeds after the installation was complete. However, some customers also noted significant dissatisfaction with the service, describing it as poor or unsatisfactory. These individuals reported not receiving the advertised speeds and feeling that the company failed to deliver the service they paid for.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising specific individuals like a staff... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers having a very positive experience, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Living in rural Ireland. Internet download speed 2. Contacted Regional Broadband who were very helpful on the phone. Nik the engineer came from Galway and arrived at 10am as agreed, He completed the a... See more

Rated 5 out of 5 stars

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Rated 5 out of 5 stars

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.



Contact info

3.9

Great

TrustScore 4 out of 5

149 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(149)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieving from customers

If I could put no stars I would.
Year waiting on a refund. They never told me they overcharged I found that out myself and a year hounding them and they agree they owe me just won't pay it back.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Firsts class service.

I was looking to get broadband in to my new home. I contacted regional broadband and from that first conversation to the installation of my broadband I’ve nothing but the highest praise for this company. A very fast response, clear communication and a very pleasant technician, all was 5 star! And I’ve never had such high speed internet. Highly recommend this local company!

20 May 2022
Unprompted review

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