Regionsflorist Reviews 

1,841
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

The flowers arrived on time but were awful. Wilted, mould, looked nothing like the promised photo. Currently trying to get a refund. DO NOT use if you want to surprise someone

Company replied

Rated 1 out of 5 stars

Very disappointing!! My partner ordered flowers from here (50 roses) for a special occasion, and the entire experience was a disaster and did not justify the price. The delivery was late, and when th... See more

Company replied

Rated 1 out of 5 stars

DHL will not ring recipients if unable to make a delivery. They say this is to guard against fraud?Address was incorrect admittedly my mistake but phone number of recipient clearly on the address. The... See more

Company replied

Rated 5 out of 5 stars

Not knowing what to expect I found this company when looking for flower deliveries in Germany, I live in the UK. Looked for a reasonably priced birthday bouquet. Got a call from the recipient today,... See more

Company details

  1. Flower market

Written by the company

Blumen und Pflanzen nach Deutschland versenden Über Regionsflorist.de können Sie schnell und einfach Blumen und Pflanzen online bestellen. Unsere Blumen und Pflanzen kommen direkt von ausgewählten niederländischen Züchtern und werden frisch für den Versand vorbereitet. So profitieren Sie von frischer Qualität direkt aus den Niederlanden. Ihre Bestellung wird sorgfältig verpackt und zuverlässig an die gewünschte Adresse in Deutschland geliefert. Überraschen Sie einen lieben Menschen mit einem schönen Blumenstrauß, gratulieren Sie zum Geburtstag, sagen Sie „Danke“ oder verschicken Sie einfach so eine blumige Aufmerksamkeit. Blumen und Pflanzen sind für viele Anlässe ein passendes Geschenk. Regionsflorist.de – frische Blumen und Pflanzen direkt vom niederländischen Züchter.


Contact info

1.9

Poor

TrustScore 2 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

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1.9

All reviews

(1,841)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company's service is beyond praise

The company's service is beyond praise. It's really quick. The bouquet appeared even more beautiful than the photo on the site of the company. The florist seems to know how to make beautiful compositions.

19 June 2018
Unprompted review
Rated 1 out of 5 stars

Rude and not competent customer…

Rude and not competent customer service. Didn't call before delivery and then said it is our problem that the flowers were not delivered and advised us to collect it from the store.

16 May 2018
Unprompted review
Regionsflorist logo

Reply from Regionsflorist

Dear Eve,

Thank you for your feedback.

I'm sorry to hear you are unhappy with our service. After reviewing your case I see that you had a different expectation from what is normal procedure for our florists. In general we do not call ahead to arrange a delivery, as many customers indicate they do not want that, since it ruins the surprise. As you requested a delivery in the morning, that is what our florist attempted to do.

I will ask our website team to indicate more clearly what is normal procedure regarding delivery.

Have a nice evening.

Rated 5 out of 5 stars

Everything was made perfect

Everything was made perfect. If you need professionals to deliver beautiful flowers in time- I would reccomend Regionsflorist. Even though I made the order from another counrty- it was easy and fast. Thanks!

22 March 2018
Unprompted review
Rated 5 out of 5 stars

I ordered flowers for my mom's birthday

I ordered flowers for my mom's birthday from San Francisco. Due to the time difference I didn't realize it was almost morning in Germeny. Nevertheless, my beautiful boquet arrivied first thing in a morning and made my mom very happy. Thank you!

16 March 2018
Unprompted review
Rated 1 out of 5 stars

DONT BUY!!!

AVOID, AVOID, AVOID!!
I have no idea how all these good reviews come about. I ordered on line a beautiful flower bouquet which was supposed to be full of roses! What did my friends receive instead? A completely different, and cheap looking bouquet. This is unacceptable, DEFINITELY not using the service again, and i would strongly advise you to do the same!!

27 February 2018
Unprompted review
Rated 5 out of 5 stars

Your service is excellent

Your service is excellent, and when there is a problem you respond very quickly and correct it. I would recommend your service to all my friends and family.
Thank you

20 February 2018
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The service overall was good. But the customer service was excellent. I contacted them twice with questions and they responded both times within 30 minutes or so. I ordered flowers to be delivered in a remote and rural area of the Black Forest, as a surprise to my girlfriend while she was visiting her parents. It was for Valentine's Day, and I had only placed the order the day before. My girl was totally surprised and couldn't hold back the tears. I'd highly recommend the this service to anyone looking to have flowers delivered in Germany.

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Thank you for a beautiful bouquet

Thank you for a beautiful bouquet and high quality service! Thanks of you big distance between Moscow and Braunshveig was not to be a problem to organize surprise for my girlfrend!

15 February 2018
Unprompted review
Rated 5 out of 5 stars

I recommend this company to anyone.

I liked this company very much. Easy to order and fast delivery. The flowers were of excellent quality and were delivered right the next day, so my money was well spent.
Definitely will use this company again!.

8 December 2017
Unprompted review
Rated 5 out of 5 stars

This was the best experience

This was the best experience. I had ordered flowers from a different supplier and was so disappointed in their service. I decided to give Regionsflorist a try. My expectations were totally exceeded. Their communication on every step of the process were amazing. It was delivered same day and I received immediate confirmation. The emails are very personalized. I just can't say enough good things. I will never use anyone else again. Thank you !

28 October 2017
Unprompted review
Rated 5 out of 5 stars

Surprise from far away

You have helped me very much to make a big suprise to my wife.
We are so far away apart and little flowers they help us be together.
She was very surprised and very happy.

22 October 2017
Unprompted review
Rated 5 out of 5 stars

Good experience

No problems at all, great flowers and still look great now. I contacted customer service for clarification and to make sure everything was OK and I got an estimated time of arrival and confirmation, with a friendly guy on the end of the phone who was happy to speak to me in English (my german is not so great)

13 September 2017
Unprompted review
Rated 4 out of 5 stars

Good Service

I ordered my delivery on a Saturday and it was delivered to the recipient on a Monday (2 days later since Sun. is a holiday). However, they were responsive to my emails to have the order delivered as soon as possible. All in all, i was satisfied with their service.

21 June 2017
Unprompted review

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