Reglaze Specs Reviews 133

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy online process, choices and specification. Staff got in touch with some questions about the pupillary distance. I felt the service was very good indeed. My reglazed prescription glasses were deli... See more

Rated 5 out of 5 stars

The team at Reglaze Specs are really helpful. I had a slight problem with my glasses, which was no fault of Reglaze Specs, I emailed them to ask for advice and they replied within half an hour, sorte... See more

Rated 5 out of 5 stars

Excellent 5-star service; top quality, great value and fast turnaround. I’m really pleased I chose not be intimidated by the high street optician into buying expensive new glasses and, instead, sent m... See more

Rated 5 out of 5 stars

Couldn’t wish for a better service and would highly recommend. I was a little sceptical about ordering online but I emailed the prescription paid the payment. Then the pre-paid posting details were e... See more

Company details

  1. Glasses store
  2. Optician
  3. Sunglasses shop

Information provided by various external sources

We supply and glaze replacement lenses for your glasses whether you have a change in prescription or a damaged lens. Our pricing is much less than you would find on the high street as this is a full postal service. The process is as follows: 1. Request a Pack 2. Return with prescription and glasses 3. We cal you to finalise + Invoice generated 4. Recieve you glasses back in the post with new lenses Our reglaze service comes complete with the following benefits; Reduced prices compared to high street opticians Free postage A comprehensive selection of Prescription Lenses 30 day money back guarantee We can offer this incredible package due to our reduced overheads in comparison to high street opticians. Our laboratory is complete with the best equipment on the market to ensure top results every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service, this is the second time I've used them and they returned two pairs to me (one regular prescription, one sunglasses) within the working week! I posted them on Tuesday, they were returned on Friday - so simple!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered two pairs of glasses separately the first was a single vision pair and the second was a pair of variofocals, both are spot on. I have had problems with variofocals in the past but this pair have been excellent from day one, I can’t praise the company enough.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and top notch customer service

The quality of lenses and customer service with Reglaze Specs is awesome. There was a minor query with the prescription I provided and this was quickly and efficiently dealt with over the phone. I can't fault the speed of service and customer care, it was excellent at all levels. Thanks and I'll certainly be back again.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing on all counts

This company is absolutely tremendous. From start to finish it took 9 days. No postage to pay for, fantastic customer services - Hannah was very helpful and professional - brilliant price and amazing results. I couldn't be happier.
I've used other online 'opticians' with varying degrees of success or value for money. The last one took 35 days to complete a fairly simple order!
I cannot recommend this company enough and will be using them again as soon as I can. It really does do what it says it will do. Very happy to have found them

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Flawless service from beginning to end. Had issues with my new varifocal’s fitting. Got this transformed to sunglasses instead and new frames with new lenses all made to perfection. Excellent customer service and communication from Mike throughout. Would highly recommend.

22 June 2023
Unprompted review
Rated 1 out of 5 stars

I have found this company who appears…

I have found this company who appears to be competitive in price , which usually means to watch out for something or another from past experience .
I have been emailing this company with specific questioning regarding differences in lenses, warranty, replacement and refund concerns .

What I have come to the conclusion is this retailer online form does not work all the time ,any responses received are vague and required repetitive chasing.

So far they have not been able to be a one point of contact to obtain all the necessary info, found to be difficult to deal with .

This usually sets the grounds to what you are likely to experience once you part with your cash.

I would recommend you look at your customer service and invest in that , usually a good point to start for any business .

1 June 2023
Reglaze Specs logo

Reply from Reglaze Specs

Thank you for your review. Can you give some details as to how, and who you have communicated with in our business? We'd like to be able to find out where we went wrong and improve in future, but we can't find any details of yours on our system.

Rated 5 out of 5 stars

Have had about six pairs of glasses…

Have had about six pairs of glasses from Reglaze Specs, we have a dog that snatches anything at her level 🐶😂😂. Have had the value frames on all occasions and they are great ( no point paying hundreds for them to get chewed). I highly recommend Reglaze Specs.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Second time and delighted again

Second time I use them to reglaze frames I bought in TKMaxx and I’m delighted!
I shipped the frame on Monday, they received it on Wednesday, called me the same day to double check my prescription and got the glasses back on Saturday. All perfect and much less expensive than high street opticians

10 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication, fast turnaround. My glasses came back like new, with the new prescription spot on. I will use them again.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Replaced the lenses in my Ray-Bans

Replaced the lenses in my Ray-Bans, which previously had rubbish quality lenses from glassesdirect.

I have terrible eyesight and a strong prescription (-5.5), wanted to wait and see how the quality of Reglaze lenses held up before reviewing, I purchased Hoya lenses back in Aug 2022, and I'm happy to say they are great and holding up really well!

The service was great and the speed was really fast, from receving my frames it took about 6 days before they shipped them back to me.

10 August 2022
Unprompted review
Rated 5 out of 5 stars

Maria,

wow what a service ! I enquired about removing prescription sunglass lenses changed to blank sunglass lenses on the Tuesday , paid for the service Wednesday they immediately ordered the lenses for my Raybans . Same day I posted the frames to them recorded delivery . They received replacement lenses and my frames Thursday and WOW They were changed and posted back. They were in my hands Friday and they are perfect !!😀 Thanks highly recommend 👍

24 March 2023
Unprompted review
Rated 5 out of 5 stars

one word Excellent

Had a reglaze on my favourite frames , that my opticians would not do, said i needed to have new frames, The quality and service received from Reglaze specs was exceptional, also saved approx £100 on the lens. all done and returned in just over a week, No wonder they have excellent reviews. highly recommend

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless

An absolutely faultless, trouble-free and quick service to reglaze a frame I'd supplied with high spec. fairly complex prescription lenses at a fraction of the cost I was expecting to pay. Highly recommended.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

An excellent first experience with Reglaze Specs!

I found Reglaze Specs online after reading and comparing quite a few websites. I chose Reglaze Specs based on the excellent reviews and the fact I could save a lot compared to the high street. I needed two pairs of varifocal glasses one reglazed and one new pair of prescription sunglasses. On the high street it would have been around £1000 as I have quite a high prescription and require compressed lenses. I wasn't disappointed! The service was excellent, polite, efficient and I have two lovely pair of glasses at affordable prices. I plan to use Reglaze Specs for subsequent glasses. Thanks to Mike and his team for everything! I

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely beyond delighted with my new…

Absolutely beyond delighted with my new lenses - my glasses really do look good as new! My previous high street optician wanted to charge 4 times what I paid to Reglaze Specs so I am absolutely blown away by this hugely positive experience. Can't recommend enough!

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic!
Just want to say a huge thanks to Mike and everyone who reglazed my glasses. Easy process, excellent communication and super fast return - I am so thrilled with them - thanks again!

30 August 2022
Unprompted review

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