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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their effectiveness and quality, especially highlighting the laundry sheets and various cleaning items. Many appreciate the eco-friendly nature of the offerings, noting the reduction in plastic waste and the pleasant, non-overpowering scents. People also commend the company for its competitive pricing and efficient delivery service, often mentioning quick shipping and well-packaged orders. However, some customers experienced issues with specific products, such as dishwasher sheets leaving stains or certain scent boosters not dissolving properly. A few reviewers also noted discrepancies in product descriptions, like tea towels being thinner than expected or bin bags not fitting standard sizes. There were also occasional reports of damaged packaging upon delivery and, in rare instances, strong, unpleasant chemical smells on certain items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Customers praise the effectiveness of... See more

Quality

Clients share positive opinions on quality, with many praising the effectiveness of laundry sheets and scent... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No turning back now! I started with laundry sheets, then cleaning products and I’ve now ventured into toiletries. I wanted to use more planet friendly products and reduce the amount of plastic packagi... See more

Rated 4 out of 5 stars

Good product, good price. DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, wh... See more

Company replied

Rated 4 out of 5 stars

I use REGN most of the time now and I’m really glad to have discovered it. I’d reached a point where I was just really conscious of how much plastic I was throwing away and how much the products I was... See more

Rated 5 out of 5 stars

Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... See more


Company details

  1. #214 of 258 best companies in Health and beauty shop

Written by the company

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

So close to being the best

Delivery was straight forward and prompt. Uses minimal, recyclable packaging. The sheets are marginally less effective than a couple of other makes I've tried but that is reflected in the costs.

1 April 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your honest feedback. We’re glad your order arrived promptly and that you appreciate the minimal, recyclable packaging. We take your comments about the sheets’ effectiveness on board and are always looking to improve.
Thanks for giving re:gn a try and for sharing your thoughts.

Rated 5 out of 5 stars

Love these biodegradable scourers

Love these biodegradable scourers, they work really well, and I’m so glad to not be using the ones with the microplastics anymore!

15 April 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your review. Great to hear you’re happy with the biodegradable scourers and making the switch away from microplastics. We’re pleased they’re working well for you.
Thanks for choosing re:gn!

Rated 5 out of 5 stars

Quick delivery of an excellent product

Quick delivery of an excellent product. Very soft, gentle face flannels. Also very good price. Thank you!

7 April 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your review. Glad to hear your order arrived quickly and that you’re happy with the face flannels and the price.
Appreciate your support and thanks for choosing re:gn!

Rated 5 out of 5 stars

Wonderful soft bamboo washcloths in…

Wonderful soft bamboo washcloths in lots of different colours - will definitely be re-ordering and highly recommend

10 March 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your review. We’re really pleased you’re happy with the bamboo washcloths and the range of colours. Great to hear you’ll be re-ordering and recommending them.
Appreciate your support and thanks for choosing re:gn!

Rated 5 out of 5 stars

Delighted with bin bags

Delighted with bin bags . They fit our 2 kitchen bins exactly & they seem very strong . Just what was required .

24 March 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your feedback. Glad to hear the bin bags are a good fit for your kitchen bins and are strong enough for your needs.
Appreciate your support and thanks for choosing re:gn!

Rated 5 out of 5 stars

Fantastic value and product

First time buyer very happy with value an will use again and try more products

3 March 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your feedback. Great to hear you’re happy with the value and your first purchase. We look forward to having you try more products with us in the future.
Thanks for choosing re:gn!

Rated 1 out of 5 stars

Poor response time

Thought try theses as like NEAT range but these seemed cheaper although after ordering found supermarkets offer better deals.

I ordered several items. Sadly one bottle is dented and the other the spray doesn't work.

Ive emailed customer service but no response at

SO as a first time customer I wont be using this company again.

SO if the business reads this I'm awaiting a returns label and refund fir faulty goods!

24 March 2025
Unprompted review
REGN logo

Reply from REGN

Thank you for your feedback and for letting us know about your experience. Sorry to hear about the issues with your order and the delay in our response. We’ve processed your refund and provided a free return label for the faulty items.
We take your comments seriously and will use them to help improve our service.

Rated 5 out of 5 stars

Just what i wanted

Easy to order and came quickly. The poo bags are exactly what i was hoping for in size and material, and certified compostable.

19 February 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for your review. Great to hear your order arrived quickly and that the poo bags are just what you were looking for. We’re pleased they meet your needs and that you appreciate the compostable material.
Thanks for choosing re:gn!

Rated 5 out of 5 stars

I bought a set of reusable breast pads…

I bought a set of reusable breast pads and was so happy with them that I bought another set! They are soft and well made, and come with their own little laundry bag. Customer service was excellent, friendly, kind, understanding and super quick delivery. I would definitely recommend this company. Thanks so much for your brilliant product and service!

18 March 2025
Unprompted review
REGN logo

Reply from REGN

Thanks so much for your lovely review. We’re really pleased you’re happy with the reusable breast pads and that you came back for more. Great to hear you appreciated the laundry bag and found our customer service friendly and helpful.
Thanks for your support and for recommending re:gn!

Rated 1 out of 5 stars

HORRIBLE AVOID

I received two left gloves and sent customer service 3 emails but didn’t get a response. Their customer service is non expand I will NEVER order from them again. There are PLENTY of other sustainable companies.

21 February 2025
Unprompted review
REGN logo

Reply from REGN

Thank you for your feedback. Sorry to hear about the issue with your order and the lack of response from customer service. We take your comments seriously and will review our processes to improve in future.

Rated 5 out of 5 stars

Amazing laundry sheets

The best laundry sheets I have tried, and I have tried plenty! I personally hate clothes with that string chemical smell that most detergent have, so those non-scented ones are perfect for me. Clean, fresh laundry even for my husband's smelly workout clothes. Happy customer!

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

Fun, practical and well-made eco-friendly products. Quick delivery too. I'm very pleased with the purchases I've made so far and will be back to try more!

4 February 2025
Unprompted review
Rated 4 out of 5 stars

Certainly do the job.

I've been using reusable 'paper' towel replacementsfor several years now and have managed to get rid of most of my need for paper towels and other cleaning cloths. Once I washed my new cloths several times they became absorbent. It would be good if they were actually square just for storage. I don't re-wrap them onto a roll but fold them and have them as a pile of cloths ready to use. When I bought them, there was only one pattern.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

I do have to say that I thought it was a bit expensive, but once I’ve received my order and started using the wee towels, they are really good. They wash well and keep their shape. I will definitely reorder them again.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Love the ethos

Love the ethos. Great products that make sense to buy. The razor is great to use, leaving a very smooth feel after, I like the weight and the way it handles. The delivery was swift, everything packaged wonderfully. And the prices.. well they speak for themselves... I feel lucky to have found this company, keep up the good work!!

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Great products

I bought 2 different products, one for personal use and one for the kitchen, both products excellent quality and price. Will recommend to others.

15 January 2025
Unprompted review

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