Regrowz Reviews 

243
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the fantastic hair products, noting that the specialized shampoos and conditioners leave their hair feeling exceptionally soft, healthy, and full of natural volume. People frequently praise the exceptional customer service, mentioning that the support team is very friendly, incredibly helpful, and always quick to resolve any issues. Some reviewers were not happy with certain items, mentioning that specific formulas felt far too heavy or caused mild skin sensitivity. A few customers also observed minor product inconsistencies, such as noticing that the shampoo texture became a bit more watery over time.

What people talk about most

Product

People report positive experiences with product, expressing general satisfaction with the effective shampoos... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with how the products make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an amazing team that provides a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Replacement product. Thanks so much for sending out a replacement product after mine broke!

Rated 4 out of 5 stars

Light, but slightly greasy, however easy to use. Think there might be some new strands sprouting.

Rated 5 out of 5 stars

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more

Rated 5 out of 5 stars

Delivery was damaged by Royal Mail Regrowz Customer services sorted it the very next day. Free replacements thank you. Fast service and love the hair oils. Shampoo and Conditioner is great too


Company details

  1. Hair product shop

Written by the company

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(243)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Astounding produce! I’m blow away

I’m not one for leaving reviews normally but I have been so astounded by the quality of this brand which truly delivers on its promises. The products are incredible! They do exactly as outlined, particularly the shampoo which I have used avidly! My hair has never been thicker and softer than since I discovered this gem of a brand! I have friends who are loosing their hair and I have sent them straight to Regrowz’s website to check out the natural hair growth pills, if the shampoo’s effects are anything to go by the Ayurvedic hair growth pills promise to be incredible!

The customer service is also top tier - I over-ordered and was able to return products with ease and received a refund within days!

29 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jacques, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear how much you love our products and that the shampoo has made such a positive impact on your hair. It means a lot that you’re recommending Regrowz to your friends — we’re confident they’ll love our hair growth supplement just as much!We’re also glad to hear our customer service made your experience smooth and hassle-free. Your support and trust inspire us to keep delivering the best for our community. 🤍

Rated 5 out of 5 stars

Miracle brand

I’ve been using the miracle hair oil and it has absolutely SAVED me after stress induced hair loss. 10/10 product and brand 🤍

28 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Emily, Thank you so much for your wonderful feedback! We're so glad the Miracle Hair Oil has helped you through a tough time. Your support means the world to us! 🤍💚

Rated 5 out of 5 stars

Regrowz has completely changed my life

Regrowz has completely changed my life. I suffered with hair loss around my forehead and within 3 weeks of using the miracle hair oil new hair was growing, my hair felt instantly nourished and thicker. I have had complements from everyone around me since using their products🥹 Even the brow & lash serum has made my lashes soooo so long. Obsessed with their products, and couldn’t recommend enough🫶

28 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Ellie, Thank you so much for sharing your incredible journey with us! We’re truly touched to hear how Regrowz has made such a positive difference for your hair, brows, and lashes. Your kind words and support mean everything to us—here’s to your continued hair and lash glow-up! 💚

Rated 5 out of 5 stars

Great product

Great product works just as it says it does my hair is thicker and fuller. Great customer service I would totally recommend this if you have fine hair

28 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Sue, Thank you so much for your lovely feedback! We're thrilled to hear you're seeing thicker, fuller hair and that our customer service left a great impression. Your recommendation means the world to us! 💚

Rated 5 out of 5 stars

Struggled with dandruff

Struggled with dandruff, and finally found a product that fixes my hair problems !

Love it!

25 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi, That’s fantastic to hear! We're so glad Regrowz has helped you finally tackle dandruff and get your hair feeling its best. Thanks for the love — we love it too! 💚

Rated 5 out of 5 stars

An honestly great product that provided…

An honestly great product that provided me with exactly what I was looking for in terms of natural ingredients. Has also provided me with great results each time I use it and as a result will remain with Regrowz indefinitely.

24 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi, Thank you for your amazing feedback! We’re so happy to hear that Regrowz has delivered both the natural ingredients and the results you were looking for. Knowing you’ll be staying with us means the world! 💚

Rated 5 out of 5 stars

I’ve been using the anti dandruff…

I’ve been using the anti dandruff shampoo, as I burnt my scalp whilst being on holiday. It’s now feeling a lot healthier and the dandruff is gone, very impressed, great customer service too!

24 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jess,Thank you for your kind words! We're so glad the anti-dandruff shampoo helped soothe your scalp and clear up the dandruff. Delighted to hear you’re impressed — and that our customer service hit the mark too! 💚

Rated 5 out of 5 stars

the shampoo and conditioner works…

the shampoo and conditioner works great! my hair was thinning at the front, and I’m genuinely impressed, in just 30 days i could feel the difference, my hair feels thicker, stronger, and healthier

3 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Will, Wow — thank you for sharing your results! We're so happy to hear the shampoo and conditioner have made such a noticeable difference in just 30 days. Thicker, stronger, and healthier hair is exactly what we aim for! 💚

Rated 5 out of 5 stars

I AM VER HAPPY WITH THE SERVICE.THE…

I AM VER HAPPY WITH THE SERVICE.THE HAIR GROWING CAPSULES, AND THE SHAMPOO, AND CONDITIONER.

22 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi James, Thank you for your kind words! We're so glad to hear you're happy with the service and loving the capsules, shampoo, and conditioner. Your support means the world to us! 💚

Rated 5 out of 5 stars

Great results longer healthier hair

Great results longer healthier hair! My husband’s and son both use regrowz too and are very satisfied. We have been using regrowz for about a year now and are very happy!

22 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Deborah, Thank you so much for the wonderful feedback! We're delighted to hear that Regrowz has become a family favorite and that you're all seeing such great results. Here's to longer, healthier hair for everyone! 💚

Rated 5 out of 5 stars

It’s the best hair products I’ve used…

It’s the best hair products I’ve used and I find that my hair has grown so much since using it and my hair feels really soft after using the conditioner

22 July 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Matt, Thank you so much for your lovely review! We're thrilled to hear your hair is growing and feeling softer — that’s exactly what we love to hear. 💚

Rated 1 out of 5 stars

I ordered a derma roller a while ago…

I ordered a derma roller a while ago and haven’t gotten it yet and I’m not sure if it’s because I hadn’t used this website before but I’m still annoyed at it and I hope somebody can help me

14 February 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jackie, Thank you for your review, and we're truly sorry to hear about the delay and any inconvenience caused.

We’d like to reassure you that our team responded to your query on 6th May 2025 via the email address registered with your order. If you haven't seen that message, it might have landed in your spam or promotions folder.

If you're still unable to locate our response, please don’t hesitate to get in touch with us directly at customersupport@regrowz.com — we’ll be happy to assist you further and ensure everything is resolved promptly.

Warm regards,
The Regrowz Team

Rated 5 out of 5 stars

Great customer service

My order was mixed up and the wrong item was sent and it was sorted so quickly by customer service and replaced! I was also given a discount code

2 April 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Danielle, Thanks for your lovely feedback! We're glad we could quickly sort things out and get the right item to you.If you ever need anything else, we're here to help!

Thanks again for your support,
The Regrowz Team

Rated 3 out of 5 stars

I do like this shampoo but find it very…

I do like this shampoo but find it very hard to lather I have short hair and have to wash 4 times until my hair feels clean

1 March 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Susan, Thank you for sharing your experience — we're really glad you like the shampoo! Because it's a sulfate-free formula, it naturally lathers less than traditional shampoos.We recommend applying a small amount to wet hair, adding a little extra water, and massaging thoroughly. Often, the lather builds better on the second wash. If you’d like any more tips or help, feel free to contact us at customersupport@regrowz.com.

Best wishes,
The Regrowz Team

Rated 4 out of 5 stars

Great customer service

Great customer service, Caroline helped with my order and resolved my enquiry efficiently and professionally.

3 February 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you so much for your kind words! We're thrilled to hear that Caroline provided excellent service and was able to assist you efficiently. We truly appreciate your feedback and are glad we could help. If you need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

amazing product

amazing product , shipping was super fast was having problems with a very dry scalp and using this alongside the conditioner really helped improve my hair.
Really impressed with this product would most definitely recommend these products!

29 January 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you for sharing your wonderful experience! We're so happy to hear that our product has helped improve your scalp and hair. It's fantastic to know that both the shampoo and conditioner worked well for you. Your recommendation means a lot to us, and we truly appreciate your feedback!

Rated 5 out of 5 stars

Supplements That Deliver!

I’ve been taking the hair growth supplement recently, and I’m thrilled with the results so far. My hair looks noticeably fuller and healthier than before. It’s been a great addition to my routine, and I’m excited to see even more improvement over time!

19 January 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you so much for your positive review! We're thrilled to hear that you’re already seeing great results with the hair growth supplement. It’s wonderful to know that it’s become a valuable part of your routine, and we’re excited to see even more progress as you continue using it. Thanks again for sharing your experience—we truly appreciate your feedback!

Rated 5 out of 5 stars

Product Review

Used the volume conditioner and the anti Dandruff shampoo, work effectively. Would definitely use this product again.

Sonia

10 January 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you for your great review, Sonia! We’re so happy to hear that the volume conditioner and anti-dandruff shampoo worked effectively for you. We really appreciate your feedback and are thrilled to know you’ll be using our products again. If you need anything else, don’t hesitate to reach out!

Rated 1 out of 5 stars

Theirs beard oil is not effective

Theirs beard oil is not effective. It doesn't do what it says it would. After using three bottles continuously and consistently it never improved my beard.

5 January 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you for sharing your feedback. We’re really sorry to hear that our beard oil didn’t meet your expectations. We strive to create products that make a positive difference, and we truly appreciate your input. We’d love to understand more about your experience and see how we can help—please feel free to reach out to our customer service team so we can assist you further.

Rated 1 out of 5 stars

Disappointed

I found that using the shampoo and conditioner has made my roots really oily and my ends very dry.
The shampoo has made my head itchy also. I'm disappointed and thought with reading the views before buying was promising 😕 Any advice would be helpful at this stage.

29 November 2024
Unprompted review
Regrowz logo

Reply from Regrowz

Hello Zoe,

We are sincerely sorry to hear about your experience and appreciate you bringing this to our attention.

For best results, we kindly suggest:

Shaking the bottle thoroughly before use.
Massaging the shampoo well into your scalp to ensure even application. Rinsing thoroughly to remove all product residue.

For the conditioner, we recommend applying it only to the ends of your hair to avoid weighing down your roots.

We have also sent you an email with additional information—please check your inbox. If there’s anything else we can do to assist, don’t hesitate to reach out.

REGROWZ Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look