Replacement product. Thanks so much for sending out a replacement product after mine broke!
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Review summary
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Light, but slightly greasy, however easy to use. Think there might be some new strands sprouting.
I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more
Delivery was damaged by Royal Mail Regrowz Customer services sorted it the very next day. Free replacements thank you. Fast service and love the hair oils. Shampoo and Conditioner is great too
Company details
Written by the company
Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.
Contact info
4.4
Excellent
244 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Disappointed
I found that using the shampoo and conditioner has made my roots really oily and my ends very dry.
The shampoo has made my head itchy also. I'm disappointed and thought with reading the views before buying was promising 😕 Any advice would be helpful at this stage.
29 November 2024
Unprompted review
Reply from Regrowz
Hello Zoe,
We are sincerely sorry to hear about your experience and appreciate you bringing this to our attention.
For best results, we kindly suggest:
Shaking the bottle thoroughly before use.
Massaging the shampoo well into your scalp to ensure even application. Rinsing thoroughly to remove all product residue.
For the conditioner, we recommend applying it only to the ends of your hair to avoid weighing down your roots.
We have also sent you an email with additional information—please check your inbox. If there’s anything else we can do to assist, don’t hesitate to reach out.
REGROWZ Customer Support
I bought regrowz shampoo and so far…
I bought regrowz shampoo and so far it's the best shampoo I have used for my hair and also helped with my dandruff, I also bought their conditioner and honestly it's one of the smoothest conditioners out there
1 November 2024
Unprompted review
Reply from Regrowz
Hi Atta Rehman, Thank you so much for your kind words! We're thrilled to hear that you're loving the shampoo and that it's helped with dandruff. And we’re so glad the conditioner is working well for you too — your support means a lot to us!
Best wishes,
The Regrowz Team
i Love the Nourishing Shampoo & the…
i Love the Nourishing Shampoo & the Thickening Shampoo - i noticed improvements to my hair within the first week - i have and will continue to tell my friends about Regrowz - Thank you Regrowz!
31 October 2024
Unprompted review
Reply from Regrowz
Hi Penny, We’re so glad to hear you’ve loved using our products! Thank you for your support and for sharing the love — it truly means a lot to us.
Best,
The Regrowz Team
Could not complain about the service…
Could not complain about the service and have noticed the difference Regrowz has had on my hair brilliant Thanks
15 October 2024
Unprompted review
Reply from Regrowz
Hi Rodger, Thank you so much! We’re thrilled to hear you’ve had a great experience and are seeing a positive difference in your hair.
Best regards,
The Regrowz Team
Reply from Regrowz
Hi Adam, Thanks for the great feedback! We’re so happy to hear it’s working well for you.
Best,
The Regrowz Team
A good company to deal with
A good company to deal with, I had no trouble whatsoever with the company or their products, which do what it says on the bottle, leaves your hair feeling lovely and soft.
13 September 2024
Unprompted review
Reply from Regrowz
Hi, Thank you for your kind words! We're glad to hear you had a smooth experience and enjoyed using our products.
Best regards,
The Regrowz Team
Hi Eloy here
Hi Eloy here, I have notice huge improvement with my hair since I started using regrowz. Thicker fuller more control natural flowing. It’s boosted my confidence. And I think my hair looks great. kudos to the gang at regrowz. I will definitely be buying more of your products thank you very much. Eloy
27 August 2024
Unprompted review
Reply from Regrowz
Hi Eloy,
Thank you so much for your fantastic feedback! We’re thrilled to hear Regrowz has made such a positive impact on your hair and confidence. Kudos to you for your journey, and we’re honored to be part of it. We look forward to supporting you with more products in the future!
Best wishes,
The Regrowz Team
Allergy!
Hello, from the very first wash a few weeks ago, I noticed silky, shiny hair when it had been drying out terribly from a previously used 'thickening' shampoo that had sulphates in it. I loved it...
...Until recently since I've had itchy spots on my scalp that I thought were mosquito bites but now realise are an allergy effect to lavender (which I was hospitalised with years ago.)
There is no mention of lavender in the ingredients anywhere so I trusted your list of natural herbs... but now I can really smell it strongly.
Its a lovely scent but absolutely not if you're severely allergic to it. I am so disappointed.
I thought you should know.
19 July 2024
Unprompted review
Reply from Regrowz
Dear Roberta,
Thank you for sharing your experience and feedback with us. We are sincerely sorry to hear about your current situation. However, we can confirm that there is no lavender in our Hair Thickening Shampoo. We do want to mention that our Volume Conditioner does contain lavender. If you are using our Volume Conditioner, we recommend discontinuing its use immediately. We have clearly stated the presence of lavender on the ingredients list of our conditioner bottle.
If you need further assistance, please contact our customer support through the email provided on our website.
Best regards,
REGROWZ Customer Support
Ordered the miracle thickening shampoo…
Ordered the miracle thickening shampoo well before 2pm for guaranteed next day delivery as stated on the site when purchasing. I ordered the product with this in mind due to going away tommorow. Still had no update on delivery so emailed them, they then told me that they will look into it and arrange a delivery within the next 2-3 working days. A far cry from next day guaranteed delivery and also no good if I'm not going to have the product to take with me. Disappointed and I've not even tried the product yet.
Going through this review page seems like I'm not on my own with this experience. Wish I'd read the reviews before ordering...
3 July 2024
Unprompted review
Reply from Regrowz
Dear Dave,
Thank you for sharing your experience and feedback with us. We sincerely apologise for the delay and any inconvenience it has caused, especially considering your upcoming trip.
Please check your email inbox as we have responded to your concern there. We are committed to addressing this issue and ensuring a better experience for you moving forward.
Thank you for your patience and understanding.
Best regards,
REGROWZ Customer Support
Amazing Customer Service
I've been using their shampoo and conditioner for a while now and it works well with my hair.
My hair feels healthy and nourished.
I had a slight problem where the wrong item was delivered but the issue was picked up quickly by Carol and my product is on its way
Thanks Carol ☺️
3 June 2024
Unprompted review
Reply from Regrowz
Hi Sunny, Thank you for your feedback! We’re glad you’re happy with our products and that your issue was resolved quickly.
Best,
The Regrowz Team
Shampoo tick, conditioner cross…
I order bother the shampoo and conditioner. I’ve been using it for a couple of months now and the shampoo definitely thickens your hair and does the job. Kudos to that.
The conditioner on the other doesn’t feel good. What it’s meant to do is condition, hence the name. but it’s makes my hair almost clumpy and not soft. I’m unsure if I got a dud product but I was quite upset and disappointed.
1 May 2024
Unprompted review
Reply from Regrowz
Hello Elliott Williams,
Thank you for sharing your feedback with us. We are pleased to hear that our shampoo has been effective for you.
However, we sincerely apologize for the inconvenience caused by our conditioner. It is our goal to provide products that meet your expectations, and we are sorry to hear that the conditioner did not perform as intended.
We will reach out to you via email shortly to resolve this matter to your satisfaction. Thank you for your understanding and patience.
Best regards,
REGROWZ Customer Support
I ordered the shampoo a while back…
I ordered the shampoo a while back tried it but didn’t do much to my hair unfortunately emailed them last week explained this straight away they offered me another type of shampoo to try I accepted, it arrived within a few days yet to use but can not fault customer service really good many thanks.
22 May 2024
Unprompted review
Reply from Regrowz
Hi Jo, Thank you for your feedback! We’re glad our customer service could assist you promptly and hope the new shampoo works well for you.
Best regards,
The Regrowz Team
They are running some sort of scam
They are running some sort of scam. Absolutely useless and shameless people. Ordered a product almost 45 days back and still haven't received it. inspite of having a COD option, they sent me a link asking to pre-pay them. Then, for the first couple of weeks they said their systems were down and hence deliveries aren't possible. Now they have just stopped responding altogether and I have no clue whether I will receive a refund or the package is still 'on it's way' (it takes a maximum duration of 5 working days for any package to come to my location from any part of the country). Multiple calls and messages asking for an update and explanation have led to no replies. Money gone down the drain plus a really bad experience. Would not recommend. Would give zero stars if possible. No ethics or sense of customer service. Definitely planning to file a complaint in consumer court against these people.
22 May 2024
Unprompted review
Reply from Regrowz
Dear Anshuman Tripathy,
Thank you for reaching out and sharing your concerns. We sincerely apologise for any inconvenience you have experienced.
We would like to clarify that our store does not offer a Cash on Delivery (COD) option at checkout. It seems there might be some confusion, possibly with another store.
We are committed to resolving any issues you may have faced. Please contact us via our customer support email provided on the "Contact Us" page of our website. We are more than willing to assist you and ensure that any concerns are addressed promptly.
Thank you for your understanding.
Best regards,
REGROWZ Customer Support
I HATE THIS SHAMPOO & CONDITIONER SET.
I HATE THIS SHAMPOO & CONDITIONER SET.
My hair is fine and thin it gets greasy easily. This shampoo and conditioner leave my hair feeling stripped of any nutrients. Even the conditioner doesn't bring any shine or bounce. I literally have to condition my hair with a second conditioner after I have used the Regrowz shampoo and conditioner set. My hair has never felt so awful after a wash. It feels damaged.
The product did arrive a couple of weeks after I brought it and looks nice in the bottles. But that's the only things that's good about this product. I do not recommend this product.
29 April 2024
Unprompted review
Reply from Regrowz
Dear Catherine,
We sincerely apologise for the inconvenience you've experienced with our REGROWZ Hair Thickening Shampoo. We're truly sorry to hear that our products haven't met your expectations.
In this situation, we'd like to offer some suggestions to help you achieve better results with our products. You may try using a smaller amount of each product or adding a bit of water to the Shampoo, creating a lighter lather to massage into your scalp. Ensure that you thoroughly rinse the products to prevent any residue buildup. Additionally, you might find using a Hair Massage Brush beneficial.
As a gesture of our apology, please contact our customer support email from our website, and we'll be happy to send you a small gift to express our regret for your unsatisfactory experience.
If you have any further questions, concerns, or require additional assistance, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction to the best of our ability.
Thank you for choosing REGROWZ, and we appreciate your understanding in this matter.
Best regards,
REGROWZ Customer Support
I ordered regrowz tablets in December…
I ordered regrowz tablets in December and I have never received this order. I was charged £49.00 , I requested a refund but I did not even receive a reply.
I would be grateful if you would look into this matter for me.
Thank-you.
7 December 2023
Unprompted review
Reply from Regrowz
Hi Madeline Olphert,
We apologize for any inconvenience you've experienced regarding your order. Our records indicate that we received your order for Hair Growth Supplements on 15/04/2024. However, we couldn't locate an order matching your description from December.
To assist you further, could you please provide us with the order ID or any additional details regarding your December order? Once we have this information, we'll be able to investigate the matter thoroughly and provide you with a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue.
REGROWZ Customer Support
Doesn’t deliver products
Claims to deliver the product within the next day , but even after 5 days I didn’t receive anything, mailed them several times; but no reply
29 March 2024
Unprompted review
Reply from Regrowz
Hi Riaz Mazumder, good day to you.
We're genuinely sorry to hear about your experience with the delivery of your order. Upon reviewing our records, it appears that we've responded to your previous email and provided your order tracking information. According to our records, your order was delivered on April 6th, 2024.
We sincerely apologise for any inconvenience caused, especially considering the holiday period from March 29th to April 1st, which has affected delivery times. Your patience and understanding during this time are greatly appreciated.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
REGROWZ Customer Support Team
I love this shampoo
I love this shampoo, love that it's full of natural products, and I think I'm seeing a improvement in my hair, it's definitely really shiny and I'm going to order a second bottle. I have also found it lasts for ages as one wash is enough and you only need a small amount and my hair lasts longer between washes, so it's a thumbs up from me.
19 March 2024
Unprompted review
Reply from Regrowz
Hi Lynne, Thank you for your wonderful feedback! We’re so happy to hear you’re loving the shampoo and noticing great results. Your support means a lot to us!
Best wishes,
The Regrowz Team
I am loving this shampoo
I am loving this shampoo. Just purchased my second bottle and beginning to see a huge difference in the fullness of my hair. I shall be sticking with it and interested to see how fabulous my hair will be looking for the summer.
11 March 2024
Unprompted review
Reply from Regrowz
Hi, Thank you for your lovely feedback! We’re thrilled to hear you’re seeing great results and excited to be part of your hair journey. Here’s to fabulous summer hair!
Best,
The Regrowz Team
GREAT BRAND AND THE PRODUCT WORKS
GREAT BRAND AND THE PRODUCT WORKS
Its such a shame to see people tarnishing a very good and working brand.
everyone rating 1 star because of the delivery time is so unfair...it was christmas time what do you expect?
i can confirm you need to use the shampoo for atleast 3 months to see any difference as the shampoo isnt just going to replace your thin hair immediatley. IT NEEDS TO REGROW DUMMIES. It has been amazing and worked wonders for me. please get a bottle asap. and incase anyone is wondering. No this isnt an employee of the company writing this i genuienly just shocked that shampoo can fix male pattern baldness
3 November 2023
Unprompted review
Reply from Regrowz
Hi Michael, Thank you for sharing your honest experience and support. We understand that delivery times during busy periods like Christmas can be challenging, and we appreciate your patience.
We’re glad to hear the shampoo has worked well for you and that you recognize consistent use is key to seeing results. Your feedback means a lot to us and to others considering Regrowz.
Thanks again for being part of our community!
Best regards,
The Regrowz Team
Absolutely thrilled to have discovered…
Absolutely thrilled to have discovered the miracle hair shampoo and now thickening conditioner as well. I am genuinely bowled over by the difference in my hair!! Could see a huge improvement in the thickness, even after the first time I used it! Usually pretty cynical about ‘thickening’ products, but this is unreal! I love the fact that it’s all totally natural, pure goodness for the hair and scalp. I’ve never looked forward to washing my hair more!! Huge thank you Regrowz!
3 February 2024
Unprompted review
Reply from Regrowz
Hi Lucy, We’re so happy to hear you’re loving our shampoo and conditioner and seeing such great results! Thank you for your wonderful feedback and support — it means a lot to us.
Best wishes,
The Regrowz Team
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