Regus - Dubai, Downtown Reviews 2

TrustScore 3.5 out of 5

3.7

Standard Chartered Tower, Level 5, Emaar Square, N/A Dubai, Dubai, AE


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Company details

  1. #4 of 4 best companies in Business Centre
  2. #5 of 5 best companies in Conference and meeting room service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • Standard Chartered Tower, Level 5, Emaar Square, N/A, Dubai, Dubai, U.A.E.

  • 43132444

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

16+ Years with Regus & Still the Best!

I've been using Regus for over 16 years, and I still absolutely love it! My Private Office Membership gives me worldwide access to professional, clean, and fully equipped private offices and that flexibility is simply unbeatable. No matter where I am, there's always a Regus location nearby with great staff ready to help and a quiet, productive environment to work in.

The team is always friendly, supportive, and professional, whether I’m in Dubai, Germany, or anywhere else. The global consistency and quality of service truly set Regus apart. Highly recommended for anyone who values mobility, reliability, and top-notch office space!

21 April 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES SCAMMERS

THIEVES. THEY CHARGE EVEN AFTER THE CONTRACT EXPIRED. WONT CANCEL EVEN WHEN THE CLIENT REQUESTS. THEN KEEPS CHARGING THE FULL MONTHLY FEE AFTER THE CONTRACT EXPIRED. WHEN YOU CALL THEM THEY LIE THAT THEYRE NOT THE PERSON THAT YOU WERE TALKING TO. AND THEN THEY MAKE EXCUSES THAT THEY ONLY CHARGE THE INTEREST. THESE PEOPLE ARE HIGHLY EXPERIENCED THIEVES!!! STAY AWAY IF YOU DONT WANT TO GIVE THIEVES AN ACCESS TO YOUR BANK ACCOUNT. NO CUSTOMER SUPPORT AT ALL. NOBODY ATTENDS TO CUSTOMERS COMPLAINTS THEY JUST KEEP CHARGING MONTHLY. SO SHAMELESS SO UNPROFESSIONAL RUN BY SCAMMERS.

22 September 2023
Unprompted review
Regus - Dubai, Downtown logo

Reply from Regus - Dubai, Downtown

Hi,
I’m sorry for your dissatisfaction.
We bill our customers according to the agreement they have signed.
A signed agreement is a formal business commitment, and it should be ended online according to its notice period; otherwise, it will renew automatically for another term and the invoices will be billed accordingly.
Our account helpdesk team are always available to support our customers with payment, billing, and account-related questions. You can contact them via the ‘Help’ section of your online account (MyRegus.com).
Since you have posted this review anonymously, I’m unable to contact you further. Could you please email me at michelle.spire@regus.com with your account details and company name ( as displayed in your invoice)? Once I’ve heard from you, I shall address this as a priority.
I look forward to hearing from you.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

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