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Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
41 London Road, Castle Court, RH2 9RJ, Reigate, Surrey, United Kingdom
3.8
2 reviews
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Reply from Regus - Reigate London Road
Hi Basudev, thank you so much for your kind review! We're delighted to hear our workspace has met your expectations. We truly appreciate your feedback and hope to welcome you again soon!
One of the worst companies, I have ever come across.
Their "salesman" sells you offices that aren't fit for purpose with dirty floors, chairs and holes in the ceiling. They promise a "fit out" and once you're in that's it you never hear from them again. Constant GDPR breaches with clients emails, not letting you use contractual services and the worst customer service I have ever received. No help from any of the ops team. The HVAC are below working conditions and I have never been so dissapointed with a company. They give you electric heaters and think thats enough to compensate for the below 10 degree temperature's in the offices. All of the ops team hide behind their keyboards and do not apologize for any incovience caused. They charge nearly 5k for a 495 sqft office and say you can fit 13 people in there! Only if you're using bunkbeds that is.
Stay as far away as possible and do not trust anyone that communicates with you from there. The CEO of UK Regus promised improvements, where are they?
Awful, awful business.
Reply from Regus - Reigate London Road
Hello Reiss,
I understand that you’re disappointed, and I’d like to help. At Regus, the maintenance of our facilities is very important and we can assure you of our highest standards.
Substantial repairs and work have been completed on your centre’s HVAC system over the past year and recent temperature checks show that it is working as needed. We continue to work hard to improving the facilities for you where necessary.
Your local team are already in contact with you and have addressed your concerns as well as raised concerns regarding your current set up within the centre. They are your key contacts here so please continue speaking with them to have your concerns addressed.
Thank you for your understanding.
Regards,
Lorraine Brule
Global Customer Service at Regus
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