Regus - Texas, Austin - River Place Reviews 2

TrustScore 3 out of 5

3.2

6500 River Place Boulevard, River Place Building 7, Suites 250, 78730 Austin, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. #4 of 4 best companies in Business Centre
  2. #5 of 5 best companies in Conference and meeting room service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 6500 River Place Boulevard, River Place Building 7, Suites 250, 78730, Austin, TX, United States

  • 5128137600

3.2

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Regus is a scam

Regus is a scam! They will sign you up for a month to month and then convert you to a year lease with an Auto-Renewal.

They will not let you out of your lease!! Be aware!!

17 April 2024
Unprompted review
Regus - Texas, Austin - River Place logo

Reply from Regus - Texas, Austin - River Place

Hi KJ,
I’m sorry you felt the need to escalate this but there seems to be some confusion here.
Our month-to-month agreements do not automatically renew; they run indefinitely until cancelled via your online account (Myregus.com).
I’ll be happy to clarify your agreement for you but haven’t been able to identify your account.
Please email me at michelle.spire@regus.com with your details so I can assist.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

NB: Please remember that you can review your agreement, invoices, check and amend your services at any time through your online account (myregus.com).

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look