Would definitely give this company 0 stars Their customer support is the worst thing I’ve ever seen in my life. They refuse to just pick up the phone and make a call which could easily res... See more
Company replied
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Would definitely give this company 0 stars Their customer support is the worst thing I’ve ever seen in my life. They refuse to just pick up the phone and make a call which could easily res... See more
Company replied
Order: CA4409 Zipper was defective so we contacted support. Several weeks went by without hearing from them. We followed up three times before getting a reply. They declined the warranty claim even a... See more
I've purchased a lot from Reima for my kids. The primary reason has been that they put an emphasis on non-toxic materials, like flourocarbon-free water and dirt repellent, etc. The style of the clot... See more
Hello Reima, I am extremely disappointed with the lack of resolution regarding my refund. It has now been two months, and the refund still has not been reflected on my credit card. This delay is... See more
Reima was born in 1944 in Finland. Since that year our mission has been to offer the possibility for kids to move and play freely outside, no matter what the weather is like. Reima quality means functionality, safety, reliability, innovation and comfort of the garment. To guarantee this, our products are developed and carefully tested in our laboratories. However, the most important experiments are made by kids themselves at the playgrounds and kindergartens – in sunshine, rain, puddles, snow and ice. Kids in Finnish kindergartens help us test our products, as hey have done for several decades. We also run individual Reima Test Patrol testing programs, because we value children's views and experiences to even further improve our products. Reima – Tested by Real Kids
Elimäenkatu 9 A, FI-00510, Helsinki, Finland
Replied to 3% of negative reviews
Typically takes over 1 month to reply
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I have bougt Reima products for several years for my 3 children and later 6 grandchildren. The clothes, shoes and boots are of excellent quality and are easy to maintain. Even after the everyday wear and tear of active children the clothes still look nice and presentable.
I find Reima’s products are excellent value for money and gladly recommend Reima to anyone who appreciates good design and durable, practical children’s clothes.
Always a good service, send the goods fast and no compliance about the shoes or clothes from Reima.
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