Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
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Review summary
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Reviews shaping this summary
Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was... See more
I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.
Company replied
Company details
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
351 reviews
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Replied to 100% of negative reviews
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Great range, service & unique sweet treats
Had a birthday voucher to spend so went shopping on the website. So many yummy things I was spoiled for choice. Awesome to have access to some sweets and treats that I have not had since I was a kid. Very highly recommend going to a walk down a nostalgic sweets street.
3 June 2024
Reply from Remarkable Sweet Shop
Hi Phil,
Thank you for your feedback!! We absolutely love to hear stories like these of bringing back childhood memories of certain sweets and treats! :-) Hope that you had the happiest of birthdays and we look forward to your next order with us!
Reply from Remarkable Sweet Shop
Hi Joanne,
Thank you for your feedback! :-)
I've ordered through RSS a few times…
I've ordered through RSS a few times now. I have a friend in Aus who LOVES the Mega Sour lollies so I send him some every now and again as a surprise. Easy to order via the website, never had any trouble with delivery or quality of the goods. They arrive in a little box, sometimes with an extra freebie in there. It's great. Highly recommend.
12 June 2024
Reply from Remarkable Sweet Shop
Hi Katrina,
Thank you for your feedback! We love our returning customers and are thrilled to hear you've had a great experience. Have a sweet day!
LOVE the products
LOVE the products, great communication with the team. Will definitely buy from them again
1 July 2024
Reply from Remarkable Sweet Shop
Hi Justine,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Received my order and it was missing an…
Received my order and it was missing an item, emailed the team and they responded quickly and sent out the missing item right away!!
Absolutely my favourite fudge!!
10 June 2024
Reply from Remarkable Sweet Shop
Hi Courtney,
Thank you for your feedback! We are thrilled to hear you had a good experience with us! We look forward to your next order! Have a sweet day! :-)
All my blue rock candy had shattered in…
All my blue rock candy had shattered in the box and could not be eaten.
26 June 2024
Reply from Remarkable Sweet Shop
Hi Gaynor,
Thank you for your feedback! Please email us at admin@rss.co.nz so we can arrange to send you another blue rock candy. Have a sweet day!
Easy to purchase
24 May 2024
Reply from Remarkable Sweet Shop
Thank you for your feedback! :-)
Have a sweet day!
Great customer service, poor product
The customer service side, was awesome. I purchased online, there was good communication on delivery time frames the box arrived pretty fast, was well packaged and presented, with some bonus little Hersey's kisses which was a nice touch. It was all downhill from there. The gumball machines didn't work and broke almost immediately which is pretty disappointing to a kid. The rest of the order, my kids didn't like either which is pretty grim when it was supposed to be a nice surprise for them. I tried the remaining candy - it wasn't just them, it ended up in the bin.
1 May 2024
Reply from Remarkable Sweet Shop
HI Sarah,
We apologies for the inconvenience. Your feedback in invaluable and we are committed to improvements. Please email admin@rss.co.nz so we can try and help you get back on the sweet side! :-)
Quick delivery
Quick delivery, great communication, delicious fudge will definitely reorder & highly recommend to others.
5 June 2024
Reply from Remarkable Sweet Shop
Hi Emma,
Thank you for your feedback! We look forward to your next order :-)
Have a sweet day!
Reply from Remarkable Sweet Shop
Hi Nick,
Thank you for your feedback!
Have a sweet day!
Reply from Remarkable Sweet Shop
Hi Nausheena,
Thank you for your feedback! have a sweet day!
Look no further for your sweet treats
Easy communication, fast responses within working hours, wide range of selection. And quick and secure shipping.
7 May 2024
Reply from Remarkable Sweet Shop
Thank you for your feedback! We look forward to your next order! Have a sweet day :-)
Fast delivery and LOVED the extremely…
Fast delivery and LOVED the extremely soyr sweets!
18 June 2024
Reply from Remarkable Sweet Shop
HI Tanya,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Fast and prompt postage for a start
Fast and prompt postage for a start. Website was easy to use.
A bought 2 big 2kg bags on the sour water melon as my kids love love love them, and we couldn't find any in the whole town where we live.
Anyway, "they don't taste like the other ones" came from the kids. Bugga!!
The remarkable's sweet shop let me return the un opened bag! How kind! How understanding!
Thank you!
19 June 2024
Reply from Remarkable Sweet Shop
Hi Leisha,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Quick delivery and yummy as usual🎉🎉🎉🎉🎉
29 June 2024
Reply from Remarkable Sweet Shop
Hi Eric,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Fast and efficient mail order service.
7 May 2024
Reply from Remarkable Sweet Shop
Hi John,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Reply from Remarkable Sweet Shop
Hi Allan,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
The product itself was delicious but…
The product itself was delicious but the portion sz was so small I would not buy anymore
8 May 2024
Reply from Remarkable Sweet Shop
Hi Wendy,
Thank you for your feedback. I apologies that you were not 100% satisfied with your order. Please email admin@rss.co.nz and advise us what product portion size was too small.
Have a sweet day!
Quick delivery and great communication
13 May 2024
Reply from Remarkable Sweet Shop
Hi JOanne,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Reply from Remarkable Sweet Shop
Hi Diana,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
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