ReMarkt.nl Reviews 

1,855
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good prices and fast service, so you don't have to wait long for your parcel. Unfortunately, ReMarkt doesn't ship parcels to a parcel locker or parcel collection point, only to your home address... See more

Rated 1 out of 5 stars

There's no trace of my order. The shipping company marked my address as incorrect (I've lived there for 5 years), and the package's whereabouts are unknown. We have to wait 7 days for an INVESTIGA... See more

Rated 3 out of 5 stars

Made some inquiry regarding Dell latitude E6430 ATG (five stars/tidy condition). Newer received feed back. In mean time they sold all 5 and 4 stars. I end up buying 3 stars. Received laptop that diff... See more

Rated 4 out of 5 stars

Ordered and 2 days later my laptop was delivered. Maybe not in quite in the state that was described, but everything worked fine and could start using it straight away.

Company details

  1. Second-hand Computer Shop

Written by the company

In 2016 heeft Remarkt BV een reorganisatie ondergaan. Anno 2018 zijn we een jong dynamisch bedrijf welke zich richt op meer dan een winstgevende organisatie. Allereerst willen we de klanten een kwalitatief product leveren voor een aantrekkelijke prijs. Dit doen we door de juiste protocollen te hebben opgesteld om een product vanaf de ingangscontrole tot en met levering bij de klant volwaardig af te leveren. Daarnaast vinden we het als jong en dynamisch bedrijf erg belangrijk om jongeren met minder toekomstperspectief op de arbeidsmarkt een kans te bieden. Hierdoor zijn al diverse jongeren succesvol op de arbeidsmarkt terecht gekomen. Wat bieden wij: - Refurbished laptop/ ipad/ pc/ monitoren en onderdelen - Voor 12.00uur besteld, is de volgende dag in huis - Grootste assortiment refurbished monitoren in Nederland - 14 dagen niet goed - geld terug garantie - 3 maanden garantie - Staffelkortingen - Goede prijs/ kwaliteit verhouding - Internationale zendingen - Zowel particulier als groothandel


Contact info

3.2

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,855)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick solution

There was a problem with the laptop I bought. I contacted remarkt and remarkt solved the problem professionally. thank you remarkt

22 January 2024
Unprompted review
Rated 3 out of 5 stars

I want to give them the benefit of the…

I want to give them the benefit of the doubt, because ultimately the customer service provided the full refund. But the whole experience leaves a bit of sour taste in the mouth.
I ordered a genuine Dell laptop USB-C charger. Was advertised as such on the website. When the goods arrived it wasn't a Dell charger at all but a cheapo generic charger.
When I contacted the help desk, they first said it was a shipping mistake and they would send the correct part. Then I got contacted again to say that the genuine Dell ones are not available and that's why they sent the replacement 'to help me'. No thanks - firstly I wanted a genuine part and secondly sending a cheaper thing 'to help me' isn't really impressive.
So they told me to send the item back and they would refund me the item as well as the shipping costs. They couldn't provide a return shipping label though, so I should do it myself and send a proof of expense for the shipping.
All good so far. I sent the item back, and quite quickly got re-imbursed for the purchase. But no trace of being reimbursed for the return shipping costs. Had to contact them again to ask where that reimbursement was. Oh - lost somewhere. Can I send again ? Then it takes a while and they reimbursed me for only part of the shipping cost ! Had to contact them again. Oh - a finance mistake... Ultimately it was all fixed and I got my full reimbursement for item and return shipping but it took 1.5 month of back and forth.

But very hesitant to order here again. I'd like to give them the benefit of the doubt, but it feels they try to trick you at every step and hope you don't push through. I my case tried to trick me by sending an inferior and cheaper item (and hope I would just keep it for the higher price), to trick me by postponing paying the shipping cost (and hope I would not bother for that amount) and again to trick me by paying only part of what's due (and hope I would not bother for a few euro/eurocents).

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order never recieved

Placed an order, but not received. They shared a fake tracking number. Tried to contact over email & phone, however, no body answers the phone & no body replies to email. Complete scam, stay away from this store

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Solution Oriented

I bought a Mac Book Pro in April Last year. In August, the charger which came with the laptop stopped working. I emailed them, they sent me a new charger and problem solved. Later, my screen started to get gray, causing me not to see clearly what is on the screen. I emailed them, sent them photos of the problem. I posted the laptop. They fixed it really well and sent it to me back. I really appreciate both of the solutions. I recommended them to my friend she also bought a laptop from them. If I need to buy a laptop again, it will be from remarkt.nl. Thanks

18 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look