Remedy Meds Reviews 

13,451
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

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4.6

All reviews

(13,451)

7,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Weight loss

28 July 2026
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Reply from Remedy Meds

We are so glad to hear you had such a positive experience with us! Your feedback is truly appreciated.

Rated 5 out of 5 stars

Easy to talk to and explained things…

Easy to talk to and explained things well

27 July 2026
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Reply from Remedy Meds

We're so pleased to hear that you found our team easy to communicate with and that we were able to explain things clearly. Thank you for your positive feedback!

Rated 5 out of 5 stars

Always professional

Always professional, no matter whom I speak with.

Customer service is spot on.

28 July 2026
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Reply from Remedy Meds

We appreciate your feedback and are so glad to hear that our customer service is consistently professional and spot on. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Easy to talk to the provider. Clear guidelines.

28 July 2026
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Reply from Remedy Meds

We're delighted to hear that you found our platform easy to navigate and that you had a positive experience communicating with your provider. We appreciate your feedback about our clear guidelines!

Rated 5 out of 5 stars

The specialist we needed to talk with…

The specialist we needed to talk with today was very kind, explained what I needed to get from my son to you, you never disappoint on anything thank you for that, Sandy Canell

28 July 2026
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Reply from Remedy Meds

We're so happy to hear our specialist provided such kind and clear assistance. We truly appreciate your continued trust in us!

Rated 5 out of 5 stars

Representatives are superb

Knowledgeable, professional and personal representatives.
Always easy to make contact vie a phone call.

28 July 2026
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Reply from Remedy Meds

We're so glad to hear that our representatives are knowledgeable, professional, and personal. It's wonderful that it's always easy to make contact by phone!

Rated 4 out of 5 stars

Prompt service

Prompt service

28 July 2026
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Reply from Remedy Meds

We are so glad to hear you had such a positive experience with us! Your feedback is truly appreciated.

Rated 5 out of 5 stars

The clinician was amazing with the…

The clinician was amazing with the amount of knowledge she has! She took care of my questions and issue with courtesy and knowledge.
Obviously she has been with you long enough to really have a varied and broad knowledge and has common sense. The common sense is a gift these days. No ordeal talking to her. Thank you❤️

28 July 2026
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Reply from Remedy Meds

We're so happy to hear that our clinician provided you with such a positive experience! It's wonderful that she was able to address your questions and concerns with both courtesy and extensive knowledge. We appreciate you recognizing her common sense and broad understanding.

Rated 5 out of 5 stars

They’ve been great

They’ve been great. Communication, execution and delivery plus follow-ups of any concerns. I’d recommend them for those an online experience would be best for. 👍🏼👍🏼👍🏼

18 July 2026
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Reply from Remedy Meds

We're so glad to hear that you had such a positive experience with us! It's wonderful to know that our communication, execution, delivery, and follow-ups met your expectations. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Fast and caring

I heard they have quality medication

28 July 2026
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Reply from Remedy Meds

We are so happy to hear that you've heard good things about our medication quality! We strive to provide the best.

Rated 5 out of 5 stars

Great company.

Great company.. fast delivery… knowledgeable staff!

28 July 2026
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Reply from Remedy Meds

We're so glad to hear that you experienced fast delivery and found our staff to be knowledgeable. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Very professional, caring, and supportive

The professionalism of the NP as well as the knowledge she has is what made me feel confident and comfortable. Appointment scheduling was quick and easy and I didn't have to wait long at all.

28 July 2026
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Reply from Remedy Meds

We're so glad to hear that our NP's professionalism and knowledge made you feel confident and comfortable! It's also wonderful that scheduling was quick and easy, with no long waits.

Rated 1 out of 5 stars

I did my initial consult with their…

I did my initial consult with their provider and was a pleasant experience. She suggested which concoction I should get and I agreed. Told each other have a nice day and then hung up. The next day I received an email saying my initial consult was not done and I needed to schedule it. I called customer service and the first rep verified this, I then asked for a manager who said yes I see your notes but you need labs before we can do your prescription. I said we never discussed having labs done of any kind. After 45 minutes on the phone being told a fictitious version of the appointment that I was present for I decided to cancel before it started. They have some serious system issues kicking out bad info the customer service in my opinion. I would never recomend them.

28 July 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 3 out of 5 stars

The person on my call seem to like she…

The person on my call seem to like she was overworked and put out by questions I had because she appeared to be in a big hurry she said she was very busy. If that's the case it's not really on her it's moron you know if you could remedy med could hire more people that would be the best solution.

27 July 2026
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Reply from Remedy Meds

We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter to see how we can improve our services.

Rated 5 out of 5 stars

My doctors care and listen to me and I…

My doctors care and listen to me and I appreciate that because that has given me a successful experience

27 July 2026
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Reply from Remedy Meds

We're so glad to hear that your doctors provide attentive care and truly listen. It's wonderful that this has led to such a positive experience for you!

Rated 5 out of 5 stars

Since starting with Remedy Meds

Since starting with Remedy Meds, I have had the opportunity to attend the Zoom webinars. They are informative and I have learned so much. I feel like the staff really want you to succeed in your weight loss journey. I have been very impressed with all aspects of the company!

27 July 2026
Unprompted review
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear about your positive experience with our Zoom webinars! It's wonderful that you find them informative and that you feel supported by our staff on your weight loss journey. We appreciate you being impressed with all aspects of our company!

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