My helper, Oscar, was polite and very helpful in getting me secure and correct the things that were wrong on my computer. I am now protected and feel so much better about my security. He was able to h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Reclaim your digital freedom and make your sensitive data vanish from the internet.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Computer check up
Being not computer savvy, I appreciate your company for keeping my computer running and safe. Everyone I have had the opportunity to speak with either on the phone or the keypad has been professional and polite. Thank you!
1ST TIME USING
Help from Oscr
my
It was quick; Oscar was very courteous. I usually do not do this kind of thing, especially giving others access to my laptop, but so far, ok. I hope my trust will be worthwhile
always efficient and Roy did an…
always efficient and Roy did an absolutely great job
GABE has the patience of Job!
GABE, at Got Your Back has performed monthly updates for me a few times over the years I've had the GYB Contract for malware and security threat protection, AND Service of various issues in our Network. Gabe was especially patient this morning over a two period as we worked through a new Router and Modem installed by Spectrum Internet, Cable and Cell provider over the past month. GABE confirmed continuing issues focused on the WIFI instability and weak performance / interruptions. We reset the HP Printer on the network as Wireless from the Router and then struggled to get HP Smart to connect the printer, so that cell phone printing could be achieved. Gabe's patience was remarkable, and his grasp of what needed to happen was extremely helpful and reassuring. Thanks again GYB! The evaluative Review software Removia is another example of GYB's effort to reassure their customers of their privacy and protection. Much appreciated!
The company is alwaus in touch with me…
The company is alwaus in touch with me to make sure everything is working as it should.
Knowing that...
Knowing that all my personal information is being deleted, it gives me peace of mind.
Was perfect thank you so much!
I appreciated the help I received from…
I appreciated the help I received from Removia. It's a good service and i feel protected.
I'm receiving feedback from companies…
I'm receiving feedback from companies that removed my business data, which is important, thank you
This company Got Your Back support
This company Got Your Back support, has always been here for me, No matter what the problem I would have
they are the best in the world. And I am grateful.
Am grateful for learning about Removia…
Am grateful for learning about Removia when GotYourBack IT service relayed that there had been a breach into my personal data. Now I have the service and am happy for the Technology and knowledge that my information is protected.
Colin was helpful in setting everything…
Colin was helpful in setting everything up.
I really like the service, but some of the technicians are difficult to understand.
It's really nice having people available for keeping my PC running, and a resource is I am having issues with my PC. Some of the technicians are difficult to understand however.
Process was easy
Step by step process was easy to follow. I feel my laptop is better protected now more so than ever.
It has cleared all of my breaches…
It has cleared all of my breaches except one so far
The Co was great
The Co. is doing everything they said they would do so far. It will take me a few days to see just what they have done but I am sure they have done a great job as always
I will make sure to mention this service to my family members who have a pc.
Its always good to work with skilled people who can work fast and efficiently.
My helper, Noah, was polite and very helpful in getting me secure and correct the things that were wrong on my computer.My helper
I am now protected and my wife & I feel so much better about our security. Noah was able to help us get everything correctly downloaded. We are grateful for his knowledge and help today. He explained things so that I could understand what was happening and I really appreciated his patience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







