Renew + Me Reviews 

4,881
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,072 reviews, reviewers had a great experience with this company. Customers frequently praise the personalized skincare formulas, noting that the attractive packaging and precise, measured application system make their daily skincare routines exceptionally simple and pleasant. Many consumers also mention seeing visible improvements in their skin texture, hydration levels, and fine lines after just a few weeks of consistent daily use. However, some people were dissatisfied with the unexpected automatic subscription process, mentioning that it was completely unclear during the initial online purchasing steps. A few reviewers also experienced difficulties with managing or canceling their recurring monthly orders because there was no obvious way to stop them easily.

What people talk about most

Product

Users describe positive interactions with product, noting that the formula feels lovely, absorbs well, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the treatment makes their skin feel softer,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and initial quiz are simple... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, efficient, and prompt shipping times. Many... See more

Subscription

People report ambiguous experiences with subscription services, reflecting a division among users. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Renew + Me for 8 weeks. I’m 57 and can see an improvement in the fine lines around my eyes and my skin in smoother and ‘glowie’. I started using this product to help reduce hyperpigm... See more

Rated 4 out of 5 stars

I have only recently started using Renew+Me so cannot as yet comment on the effectiveness of the product. Initially thoughts are - texture and feel of the product is smooth and light - packa... See more

Rated 4 out of 5 stars

It was easy enough to sign up and try the product. My main concern for picking this was my hyperpigmentation. I've been using this for about 2 months and 2 weeks now. I would say overall my skin does... See more

Rated 4 out of 5 stars

I’m a new customer and I found the process very simple. The delivery was good and the customer service is excellent and quick to respond to any concerns. It’s early days yet as I’ve only been using my... See more


Company details

  1. #176 of 215 best companies in Beauty product supplier
  2. #34 of 39 best companies in Online Prescription Medication Vendor
  3. #57 of 62 best companies in Skin care clinic

Written by the company

Renew + Me creates dermatologist-designed, personalised skincare tailored to your unique skin needs. Our formulations use clinically proven active ingredients to restore skin function, boost collagen, and deeply hydrate to reduce visible signs of ageing at a cellular level.  Start your personalised consultation today at renewandme.com


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

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4.2

All reviews

(4,881)

4,052 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Some one should flow up after month use the product

I was been using the product and I didn’t see much difference to my skin. Also my face still quite dry and doesn’t look what I was expecting.I never received any Emails or support from the companie to ask how I am doing but they are happy to take the Money.
Not very impressed.

2 September 2026
Rated 1 out of 5 stars

Terrible experience

Signed up on 26th August and they took my money , never received any product despite numerous emails so I have just cancelled my subscription before it’s even started, god knows if I will actually ever receive any product ! . Only changed from skin and me as I believed renew and me would be more suited to 41 years old skin as it would have more targeted skincare ingredients however the product they were going to send had only tretinoin and nothing else included , the dosage was also much lower than I was on with skin and me . The fact they prescribed based on 1 front facing photo is also not good. Just to add to it all you can’t create a password and log into your account , you have to keep requesting an email link which normally arrives hours after you requested it ,just a terrible experience , I will try another company now . A shame as skin and me were great so not sure why renew and me is such a shambles !

4 September 2026
Unprompted review
Rated 4 out of 5 stars

I love the moisturiser 100% but because…

I love the moisturiser 100% but because I joined up for it I never know when next one is posted out. It would be good if you drop an email as you can’t see inside the outer packaging & I have no way of knowing when it’s running out! It’s now run out & I have no more until it’s posted out again.

2 July 2026
Rated 2 out of 5 stars

It did not last long enough texture was…

It did not last long enough texture was good

2 September 2026
Renew + Me logo

Reply from Renew + Me

Dear Ellen,

Thank you for taking the time to share your feedback. We’re glad to hear you liked the texture.

Each Renew + Me tube is designed to provide a 28-day (4-week) supply and is therefore replaced monthly through our subscription. However, we’re sorry to hear it didn’t last as long as you expected, and we appreciate you taking the time to let us know.

Should you require any further support, please send us an email at hello@renewandme.com.

Best wishes,
The Renew + Me Dermatology Support Team

Rated 5 out of 5 stars

Really like my Renew product

Really like my Renew product. The process was easy to follow, uploading a current photo and answering some questions about your skin.
I’ve been using mine now about 10 days and I can already see some difference

2 September 2026
Rated 5 out of 5 stars

Ordering on line went well

Ordering on line went well. Delivery was only a few days. I like the cream and dispenser as it gives you just the right amount. I have only recently started using it and its making a difference. I will be reordering.

2 September 2026
Rated 5 out of 5 stars

It was easy and uncomplicated to…

It was easy and uncomplicated to complete my order delivery was swift and I’m finding the cream really helps already it’s a bit expensive to me but having said that that compared to some of the creams on the market that don’t work and are even more expensive at least this one actually works!

2 September 2026
Rated 2 out of 5 stars

Hard to give an honest product review after only 2 weeks!

The questionnaire was okay, although I’m not sure it asks exactly the correct questions. Renew + me said it’d take about 12 weeks to see results, so I’m not sure why I’m being asked to review after only 2 weeks. I haven’t noticed any improvement in my skin, certainly not with the uneven skin tone patches, but it does feel more sensitive and tender - almost hot sometimes… can’t really see how that can be a positive thing.

2 September 2026
Renew + Me logo

Reply from Renew + Me

Dear Sarah,

Thank you for reaching out and sharing your feedback.

While Renew + Me recommends allowing around 12 weeks to assess your progress, our check-ins are not based on a fixed schedule. We offer unlimited check-ins with our Dermatology Team so that they can monitor your progress and provide support throughout your treatment journey.

We’re also very sorry to hear that your skin has been feeling more sensitive. As everyone’s skin responds differently to treatment, we’d like our Dermatology Support Team to take a closer look at what you’re experiencing and make sure you’re receiving the most appropriate guidance.

Please could you contact our Dermatology Support Team at hello@renewandme.com. Our team will be glad to further assist.

Best wishes,
The Renew + Me Dermatology Support Team

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