Renew + Me Reviews 

4,881
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 4,072 reviews, reviewers had a great experience with this company. Customers frequently praise the personalized skincare formulas, noting that the attractive packaging and precise, measured application system make their daily skincare routines exceptionally simple and pleasant. Many consumers also mention seeing visible improvements in their skin texture, hydration levels, and fine lines after just a few weeks of consistent daily use. However, some people were dissatisfied with the unexpected automatic subscription process, mentioning that it was completely unclear during the initial online purchasing steps. A few reviewers also experienced difficulties with managing or canceling their recurring monthly orders because there was no obvious way to stop them easily.

What people talk about most

Product

Users describe positive interactions with product, noting that the formula feels lovely, absorbs well, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the treatment makes their skin feel softer,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the website and initial quiz are simple... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, efficient, and prompt shipping times. Many... See more

Subscription

People report ambiguous experiences with subscription services, reflecting a division among users. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Renew + Me for 8 weeks. I’m 57 and can see an improvement in the fine lines around my eyes and my skin in smoother and ‘glowie’. I started using this product to help reduce hyperpigm... See more

Rated 4 out of 5 stars

I have only recently started using Renew+Me so cannot as yet comment on the effectiveness of the product. Initially thoughts are - texture and feel of the product is smooth and light - packa... See more

Rated 4 out of 5 stars

It was easy enough to sign up and try the product. My main concern for picking this was my hyperpigmentation. I've been using this for about 2 months and 2 weeks now. I would say overall my skin does... See more

Rated 4 out of 5 stars

I’m a new customer and I found the process very simple. The delivery was good and the customer service is excellent and quick to respond to any concerns. It’s early days yet as I’ve only been using my... See more


Company details

  1. #176 of 215 best companies in Beauty product supplier
  2. #34 of 39 best companies in Online Prescription Medication Vendor
  3. #57 of 62 best companies in Skin care clinic

Written by the company

Renew + Me creates dermatologist-designed, personalised skincare tailored to your unique skin needs. Our formulations use clinically proven active ingredients to restore skin function, boost collagen, and deeply hydrate to reduce visible signs of ageing at a cellular level.  Start your personalised consultation today at renewandme.com


Contact info

4.2

Great

TrustScore 4 out of 5

5k reviews

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4.2

All reviews

(4,881)

4,052 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You won’t be disappointed

It really easy to be sceptical when a new product pops up on your feed but I thought I’d give it a go for the trial price.
I used it for a month and began to notice a difference. My skin was plumper and less pigmented. I’m on month 3 and use every night and it it brilliant. It’s working and I am delighted.
I did consider cancelling, contacted customer service and they we were very helpful but, glad I didn’t.

2 September 2026
Rated 1 out of 5 stars

I've been trying to change my password…

I've been trying to change my password so asked for a link at least 10 times.
I can't login to cancel so have had to do it via bank, as im logged out.
Giving off big scam vibes.
Cream seems nice thought, but dont think its tailored to individuals

2 September 2026
Renew + Me logo

Reply from Renew + Me

Dear Susan,

Thank you for taking the time to share your feedback.

We’re sorry to hear you’ve had such difficulty accessing your account, particularly when you were trying to cancel your subscription. We completely understand how frustrating this must have been.

If you’d like to try logging in again, we recommend using a laptop or desktop with Google Chrome, clearing your cache and cookies, and requesting a new login link. Please also check your spam or junk folder, as the link is sent by email and expires after 30 minutes.

We’re also sorry if it wasn’t clear from our website that Renew + Me creams are tailored to each individual. Your treatment is selected following an online consultation and medical review, with the formulation based on the information you provide.

If require any further support, please email the Dermatology Support Team at hello@renewandme.com. We’ll be happy to further assist.

Best wishes,
The Renew + Me Dermatology Support Team

Rated 5 out of 5 stars

Last year I was told a few insults ref…

Last year I was told a few insults ref my appearance !?
After using many products to rectify this I found this one. As a 62 yr old fella I was wondering if I was wasting my time and money again ? That is a definite NO! Last week I was told I looked 50. Absolutely chuffed to bits ! Best thing was - my wife wasn’t happy !!😂 can recommend with uppermost confidence and will be buying more very soon. This is not an advertisement push. It’s the honest truth. Hope you buy and get similar results too 😁👍

2 September 2026
Rated 4 out of 5 stars

I’ve used all my first testing products…

I’ve used all my first testing products and my skin did improve altho I do have very stressed breakouts and they did occur during that last week of usage. Product metal tube bottle was a bit hard for me to use due to dexterity and think I used more than I should have each night.

2 September 2026
Rated 5 out of 5 stars

Amazing Cream

This product is quite amazing, it seems to work from the first time one uses it. Goes on improving the skin as it is used. Easy to apply and certainly would that I would recommend people try. It arrives quite quickly once ordered. So has all things going for it.

2 September 2026
Rated 1 out of 5 stars

The combination of the product given to…

The combination of the product given to me for hyperpigmentation and glow and pulmonary skin did not has effect on my skin.I am not happy with it.

2 September 2026
Renew + Me logo

Reply from Renew + Me

Dear Shamaila,

We’re really sorry to hear this - and completely understand your frustration. This isn’t the experience we want you to have.

Please can you send us an email at hello@renewandme.com and we will promptly investigate the status of your order.

Thank you for your patience so far. We’ll do everything we can to resolve this quickly for you.

Best wishes,
The Renew + Me Dermatology Support Team

Rated 4 out of 5 stars

A great self care experience

A great self care experience, receiving skin care with your name, knowing that it is just made for you, seeing a visible effect very early in the treatment,
The only thing was that I did not know how much financially I was committing myself. Though, I don't regret. I could not do without it now!

2 September 2026
Rated 1 out of 5 stars

Order said to be despatched 25th August…

Order said to be despatched 25th August now the 3rd September and still haven't received it. Have e mailed , no reply . Just for reference ordered something on line that came from China on the 25th August received it yesterday ...go figure

3 September 2026
Unprompted review
Renew + Me logo

Reply from Renew + Me

Dear Maz,

We’re really sorry to hear this - and completely understand your frustration. This isn’t the experience we want you to have.

Please can you send us an email at hello@renewandme.com and we will promptly investigate the status of your order.

Thank you for your patience so far. We’ll do everything we can to resolve this quickly for you.

Best wishes,
The Renew + Me Dermatology Support Team

Rated 5 out of 5 stars

Instant results!

Amazing product.First use results in instantly softer more supple skin.Gets absorbed into the skin immediately.Love it!

2 September 2026
Rated 5 out of 5 stars

I love the personalized packaging and…

I love the personalized packaging and how well the product applies smoothly onto the skin due to its creamy consistency and it gives the flawless finish with no white cast after application and it’s comfortable to wear.

The packaging is cute.

2 September 2026

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