Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... See more
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Review summary
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The ordering of the boots was easy but the delivery of them took 7 days with evri on the ordering day saying that they were waiting fot the boots. This status was not updated until the 6th day perhap... See more
Ordered a pair of Chelsea boots which have arrived. Really nice boots and great sizing. Only given 4 stars due to length of time it took for boots to arrive which is probably due to Evri.
happy with products and seller - issue was with courier - delayed with delivery otherwise all good and will use store again
Company details
- #87 of 91 best companies in Outdoor clothing and equipment shop
Written by the company
Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.
Contact info
Renna, Middle Engine Lane, NE28 9NT, Newcastle, United Kingdom
- contact@rennaclothing.co.uk
- rennaclothing.co.uk
3.9
Great
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 24 hours
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Fabulous company to order from
Fabulous company to order from. Great communication & quality product.. great value for money
4 July 2025
Reply from rennaclothing.co.uk
Thank you for shopping with Renna Clothing!
Still awaiting delivery
Still awaiting delivery! Ordered 11 days ago.
Update - Still not received item or refund - now 20 days!
Received parcel today.(31 days). Renna chased courier who was at fault and Renna have refunded postage.
I would buy again from Renna therefore changed rating from 1 to 5 star.
11 July 2025
Reply from rennaclothing.co.uk
Hi Shirley
Thank you for contacting us. Unfortunately this was an issue with the courier as discussed via email. I can confirm that your item is being resent.
Edit- Thank you for your positive feedback Shirley! Thank you for shopping with us!
Many thanks
Ellen
Customer Service Advisor
Extremely satisfied customer
From choosing my shoes to purchasing and delivery I’ve been extremely satisfied with the whole process.
4 July 2025
Reply from rennaclothing.co.uk
Thank you for shopping with Renna Clothing!
Jacket arrived on time and is beautiful…
Jacket arrived on time and is beautiful just as described. Thank you. True to size.
29 June 2025
Reply from rennaclothing.co.uk
Thank you for shopping with Renna Clothing!
no refund
no refund. I have been trying since May to get a refund. Item returned and email from company confirming this.
I won't remove my one star review , company have requested many times for me to do so. Company has Told me by email many times if I remove my review I will get my refund. I give up they can keep the money as it's only £20 but it's the fact that they get away with it.
6 May 2025
Unprompted review
Ease of ordering,good delivery…
Ease of ordering,good delivery communication, value for money on products.
25 June 2025
Reply from rennaclothing.co.uk
Thank you for shopping with Renna Clothing!
As described, arrived quickly
Items arrived quickly, as described, great price, very happy with my purchase.
25 May 2025
Reply from rennaclothing.co.uk
Thank you for shopping with Renna Clothing!
Avoid buying from this company
Avoid buying from this company. I purchased an item on 20 May but did not receive anything. The company does not respond to emails at all. The tracking number they provided is showing that the courier company did not receive any items for delivery since 20 May and it is now 25 May without any update from the company or the courier company. I will escalate this matter to my bank and local authorities to get my refund and to investigate.
20 May 2025
Unprompted review
Reply from rennaclothing.co.uk
Good Evening, Please could you email us with your order details so we can look into this? We respond to all emails within 24 hours.
Excellent communication on a query I…
Excellent communication on a query I had.
Product as described.
28 April 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Fantastic service from start to finish…
Fantastic service from start to finish ,so pleased with my white mocasion shoes , delivered in a lovely box with tissue paper thank you ,
28 April 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Received after delay
Received after some delay. Had similar pair ages ago from somewhere else liked them, ordered more. And I still like them.
27 April 2025
Reply from rennaclothing.co.uk
I am very sorry you feel this way, however we tried everything to resolve this with you, however you were not responding to emails or phone calls.
Nice shoes
Very comfortable shoes in my favourite color, I'm very satisfied with the purchase
27 April 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
A great pair of shoes (a bit bigger…
A great pair of shoes (a bit bigger than expected). Great quality, very competitive price and an extremely quick delivery.
Highly recommended A +++
25 March 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
I have not yet worn the zip-off…
I have not yet worn the zip-off trousers, however they appear to be fine, well made and arrived as per the said date
28 March 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
The shoes I bought are a lovely soft…
The shoes I bought are a lovely soft leather, which makes them so comfortable. The style you could wear with lots of different things . I am very pleased with them Excellent Service
28 March 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Excellent purchasing experience!
Very fast delivery of an awesome pair of shoes...many thanks & keep up the great work!
25 March 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
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