Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... See more
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Review summary
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The ordering of the boots was easy but the delivery of them took 7 days with evri on the ordering day saying that they were waiting fot the boots. This status was not updated until the 6th day perhap... See more
Ordered a pair of Chelsea boots which have arrived. Really nice boots and great sizing. Only given 4 stars due to length of time it took for boots to arrive which is probably due to Evri.
happy with products and seller - issue was with courier - delayed with delivery otherwise all good and will use store again
Company details
- #87 of 91 best companies in Outdoor clothing and equipment shop
Written by the company
Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.
Contact info
Renna, Middle Engine Lane, NE28 9NT, Newcastle, United Kingdom
- contact@rennaclothing.co.uk
- rennaclothing.co.uk
3.9
Great
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 24 hours
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Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Easy site to navigate.
Easy site to navigate.
Quality for price.
Well done on packing and delivery.
This is my 2nd purchase as I liked what I bought first time.
24 February 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Brilliant
Easy to use app received order very efficiently goods were very good quality very pleased overall. Highly recommend
24 February 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Pleased with court shoes ,went up a…
Pleased with court shoes ,went up a size fit perfect,delivery few days
22 February 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Great service very quickly resolve my…
Great service very quickly resolve my issue, the cloth are amazing would definitely order again, oops just have.
22 February 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Good communication and service
I ordered a pair of trousers from them. There was a delay with the courier but once I let rennaclothing know about they quickly replied and sorted the issue out. I was very happy with them,
26 January 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
I would like to raise my concerns with…
I would like to raise my concerns with this company. I placed an order last Friday, did not get a confirmation to say they’d received my order. Tried to contact them several times with no response, money cleared on Sunday and it said shipped on my account but still no confirmation on when I would receive it. Tried again to contact them with no response. Other reviews are so good with quick delivery and communication. Think this is a scam company and will be contacting the bank.
Thank you for your very quick response!! as I found your email in Mailbox junk rather than Gmail. I have gone back on to my account and can find no tracking information. Please can you send this to me again please as seem to get good communication on here.
13 February 2025
Unprompted review
Reply from rennaclothing.co.uk
Hi Kazzy
As discussed via email, we have worked hard to track your order through the courier website tracking, this has been located and we have provided you with full tracking information. You have acknowledged via email that our responses to you went into your junk box.
We have an 'Excellent' rating on Trustpilot due to our fast dispatch time and our response time when issues have arisen. We assure you that we are not a 'scam website' and that we are a reputable company.
Edit: Thank you for your response. We have received notification of your delivery and have sent you an email
Many thanks
Renna Customer Support
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Amazed at the service
Amazed at the service, fast delivery couldn’t believe how good the item was for the amount I paid , definitely use them again
28 January 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Delivery
Delighted with the items.. A bit disappointed with delivery, as told Evri had the items last Friday, but didn’t receive till today..
3 February 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Nice fleece, good value for money.
Took a while to deliver and communication with the seller was poor but when it finally arrived I was pleased with the quality. I'll just put the delivery problem down to the holiday period.
3 January 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Great service sadly my feet to swollen…
Great service sadly my feet to swollen for the shoes I ordered. Supported to arrange a return
4 January 2025
Reply from rennaclothing.co.uk
Thank you for your custom, we look forward to seeing you again :)
Reply from rennaclothing.co.uk
Thank you for your purchase, hope to see you again soon :-)
Really comfortable shoes great service…
Really comfortable shoes great service thank you 🙏
4 January 2025
Reply from rennaclothing.co.uk
Thank you for your purchase, hope to see you again soon :-)
Love these boots
Love these boots, they are my second pair and so happy with them, just so comfortable and will be ordering some more, thank you. Great company would definitely recommend
29 December 2024
Reply from rennaclothing.co.uk
Thank you for your purchase, hope to see you again soon :-)
Very pleased with my purchase and will…
Very pleased with my purchase and will use this company again.
27 December 2024
Reply from rennaclothing.co.uk
Thank you for your purchase, hope to see you again soon :-)
Good
Updates are done well. Due to nye etc the updates didn't happen but delivery was quick. Courier just left parcel outside front door without ringing bell. I was out so could have asked them to leave elsewhere. Items for well and are great quality.
27 December 2024
Reply from rennaclothing.co.uk
Thank you for your purchase, hope to see you again soon :-)
Would not rate this company at all…
Would not rate this company at all cheap boots,3 weeks if emails and ringing them for a return label for a refund and nothing absolutely appalling,I'll be in touch with fraud
20 November 2024
Unprompted review
Reply from rennaclothing.co.uk
I am very sorry you were not satisfied with the service, We provided a free returns label, and responded to all phone calls and emails, however you didn't not return the item to us.
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