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Rated 1 out of 5 stars

5 days before the due delivery date I received an email that the bed I had ordered a month before would not be delivered and they hoped it would not cause any inconvenience. The email was not signed o... See more

Rated 1 out of 5 stars

Too expensive. Didn't contact us for pickup - we had to arrange. Expect they would have charged us for additional month if we hadn't have called. Drop off and pick up difficult, person with credit ca... See more

Company replied

Rated 1 out of 5 stars

What a terrible company. They called to tell me they had to update my quote to a smaller fridge and washer, but it'd be less money. Then when I asked to send over the changes to my email, they said ye... See more

Rated 5 out of 5 stars

I have used Rentacentre to rent a small fridge on 2 occasions. Firstly whilst waitng for my my new fridge to be delivered and secondly when I was having minor renovations and did not have access to t... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Renta Centre has been Sydney’s premier short-medium term furniture and appliance rental company for almost 30 years. Over the years we have had thousands of happy customers many of which return to us as their situation changes for hassle free rental solutions. Give us a call on 02 9310 1999 for all your appliance rental and furniture hire needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cancelled 5 days before due date

5 days before the due delivery date I received an email that the bed I had ordered a month before would not be delivered and they hoped it would not cause any inconvenience. The email was not signed off with a name or phone number. Don’t use them as they send you a contract you have to sign with personal information and then they don’t provide you with the goods. Terrible service.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

What a terrible company

What a terrible company. They called to tell me they had to update my quote to a smaller fridge and washer, but it'd be less money. Then when I asked to send over the changes to my email, they said yes. Then immediately called me again and said if I didn't give them my credit card right away, they would cancel on me. Sounds like I just saved myself from a scam!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Company To Deal With…

We needed rental furniture for 2 months waiting on our container to arrive. David and Rentacenter crew were a lifesaver! They were professional from delivery to pickup, accommodating, and made the process easy from start to finish. Highly Recommend!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Exercise bike hire

I hired an exercise bike from this company and was very satisfied with the quality and the service, from beginning to end. Highly recommended!

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Just to say a BIG Thank you to David…

Just to say a BIG Thank you to David and his team. It has been a great pleasure dealing with you guys.
David had been very understanding as i needed changes in the last minute and he complied with that without a hitch.
I will highly recommend Renta centre to anyone looking for rental items. Great team.
Once again - Thank you David and his team.
Abdul

15 November 2021
Unprompted review
Rated 1 out of 5 stars

The customer service is quite poor…

The customer service is quite poor understanding your particular case and assisting the client. They just care about getting the service paid.

28 December 2018
Unprompted review
Renta Centre logo

Reply from Renta Centre

Hi Maria.

It is disappointing to us to read your feedback for a situation that was completely out of our control. We feel that we did everything possible from our end to assist you (contrary to your claim above) by contacting several different people that were not contracted to us, to follow up on payments and/or collection of the goods (including the landlord of the property) with no luck. We also sent a truck to the property several times at your request to collect the goods, all of which were without success and at no additional charge to you even though we incurred transport and manpower costs in doing so.

The amounts of money we were asking of you were simply outstanding rentals amounts (up to the point that we were finally able to get our goods back) that any company in our position are entitled to.

The Team @ Renta Centre

Rated 3 out of 5 stars

Aggressive customer service

Aggressive customer service.
I would have given 5 stars, but the level of customer service received when enquiring about the pick up timing of the items we had rented, was nothing short of appalling. The man I spoke to was very aggressive and rude.

3 December 2018
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable staff, great service offered, well priced and fast delivery.
A great company.

3 December 2018
Unprompted review
Rated 4 out of 5 stars

Renta Centa Easy Rental and Good Pricing

Renta centa very easy to deal with. They are friendly and no hidden fees.
Prices are very reasonable. We just wanted a walking machine for 6 months. We ended up keeping for 9. On return they were very pleasant
They did not take extra payment. Just to my next month. They turned up on time very friendly and very good equipment. Highly recommended.

3 December 2018
Unprompted review
Rated 3 out of 5 stars

The equipment rented was not of good…

The equipment rented was not of good quality.
Original hire needed to be replaced- Renta Centre were quite helpful.
New equipment was just as bad- barely used it.

The agreed date for credit card transaction/debit was not adhered to.

3 December 2018
Unprompted review

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