RentalCover.com Reviews 21,309

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,529 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the claims process, often highlighting how quickly their claims were assessed and settled. Many people found the service efficient, with prompt responses to inquiries and rapid refunds or payments. However, some people were dissatisfied with the claims process, reporting delays in resolution, unresponsiveness to follow-up emails, or issues with receiving refunds for ineligible claims. A few customers also mentioned difficulties with customer support, such as being ghosted on emails or experiencing hang-ups during phone calls.

What people talk about most

Claim

People report positive experiences with claim. Many customers found the claim process to be quick and easy,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and professionalism. Many... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that the payment process is quick and... See more

Refund

Reviewers mention positive feedback about refund. Many customers report surprisingly fast reimbursement, with... See more

Response time

Consumers find response times to be positive. Many reviewers were impressed with the speed of claim... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Taking out the insurance for car rental is easy and I have used in UK and Australia. Claim process is well organised and easy steps to follow to prepare the required docs and to submit a claim. I was... See more

Rated 5 out of 5 stars

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches... See more

Rated 5 out of 5 stars

First I was very skeptical of signing up as I have a very strong dislike for insurance companies. I had a very unfortunate situation in Italy where the rental company robbed me blindly so on my trip t... See more

Rated 5 out of 5 stars

I don’t even know how many times I hired RentalCover.. but all I can say is that I had two problems since I started using this company and the two times they were impeccable! After sending all the doc... See more


Company details

  1. Insurance agency
  2. Car and Motor Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We used Rental Cover for our 1 week…

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches while parking the car. Rental Cover reimbursed all the damage costs super quickly without any delay or issues. I highly recommend Rental Cover- the best I have used. Will use it again!

13 May 2026
Unprompted review
Rated 4 out of 5 stars

Great value cover

Great value cover. For our 2 week car rental in Europe this cost about half as much as taking out the insurance offered by the online car rental website!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

This Company were amazing when I had…

This Company were amazing when I had some accidental damage dome to a hire car in Croatia. The hire Company said I had done £1500 worth of damage to the car. I had took out a £25 extra insurance with RentalCover.com on booking.com and made the claim a few days after I got back to the UK. The online application was simple and they confirmed in 48 hours the claim was accepted and I had the full payment (no excess) into my account the next day. Highly recommend Company!!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Bought rental cover full coverage

Bought rental cover full coverage. Had an accident and I followed due process, and rental cover paid out quite efficiently. Thank you. I’ll use your service again

29 April 2026
Unprompted review
Rated 5 out of 5 stars

They do what they say

They do what they say, we had some damage to our rental and it was with the right documents no issue at all to claim it.
Very fast and no problem at all, they paid for our deposit loss.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, fast and straightforward reimbursement of the damage. I knew in advance which documents I would need.

it is a great service at a fair price :)

10 May 2026
Unprompted review
Rated 5 out of 5 stars

We hired a 8seater van

We hired a 8seater van. Excellent price but rental company insurance negated the savings. RentalCover’s policy was great. Saved us some money. Unfortunatel, we met an accident. The claim took us some time but was promptly dealt with. We were happy with the service. Everything was online and no human interaction. Claim & payment was handled efficiently and promptly. I am & will use this service in the future. Fully recommended.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Worked like a charm

Worked like a charm. Its important to collect all the paperwork from the car rental company, once I got those (biggest hick up), the rental cover walked me through the process and reacted very quickly!

12 May 2026
Unprompted review

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