RentalCover.com Reviews 21,311

Worked like a charm. Its important to collect all the paperwork from the car rental company, once I got those (biggest hick up), the rental cover walked me through the process and reacted very quickly!

On 14 April 2026, my claim status was updated to “Processing” after I provided all the requested documents, including a detailed invoice and repair estimate as requested by the claims team.

Despite multiple follow-up emails sent to the claims team, I have received no direct response via email.

RentalCover replied to my review on Trustpilot the same day, however there has still been no actual update or progress on my claim.

As of today (12 May 2026), the claim remains unresolved with the status still showing “Processing”.

If I do not receive a proper response and resolution shortly, I will escalate this matter to the Financial Ombudsman Service due to the ongoing and unexplained delay in handling my claim.

The claim process was very fast, simple, and convenient. I completed the online claim form on April 25, and it was approved by April 28. Very efficient service and an excellent experience overall!

Everything worked well- they had a couple of questions about my car rental damage, the bill etc, but in the end they refunded everything.

Fast and clear overview, a good ration between cost and protection

I was actually quite impressed with this insurance service and so grateful to have purchased it. It was easy to make a claim and the response was so quick, I was able to make the payment to the rental company within a week of receiving the bill. Thank you so much for limiting the stress in my life over this unexpected incident.

Very easy to claim, following a scrape in a rental car. Was paid within 24hours. Great peace of mind

Ir was incredible experience because they help me understand what I need with my rental… I will do it again thanks

Haven't had to claim yet...touchwood! However, the process is super easy, the prices are extremely competitive, and the reviews from those who have claimed are great!

Submitted claim for rental car damage and was approved within 3 days, rental company paid within 5 days! Good price. Only wish they had a phone help line. Would recommend and use again.

Claiming is a fast and efficient online process. I had contracted the zero excess policy for a Camper rental trip where I'd made some small damages to the van. I did claim on a Sunday morning (attaching all required documents), was approved the same day and the money was reimbursed on Monday morning.

We have made one claim to Rentalcover about one damage in the car that we had rented in Feroe Islands.
We are sure that the damage happened after we return the car.
The management of the Rentalcover was very fast and efficient.

Always Use RentalCover.com Never had a claim so far, but price is always a factor, and reviews indicate service when a claim is necessary is seamless.

This is one of the very few times in my life that I'm impressed. This company is 100% legitimate. My rental was hit while unattended in the parking lot. Just make sure you keep all of your rental agreements and all documentation. Filing is easy and straight forward.

You will not be disappointed. 100 % professional honest and 100 % recommended.

GREAT SERVICE AT A VERY REASONABLE PRICE. SEAMLESS PURCHASING PROCESS!

Super clear guidance and feedback during claim process. All you need is just prepare necessary documents for your claim. Strongly recommend!

I used Rentalcover for supplemental insurance. Unfortunately, I discovered that for it to be valid, I had to purchase CSM insurance from the rental company, and after checking, I realized that this insurance covered the same things as Rentalcover.com. It's impossible to contact them to cancel. A scam.

A few days ago, I needed to submit a claim. The process was easy, and they approved my claim quickly. Very good service and experience.