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Rent From Locals: Car Rental in Albania & Greece Reviews 802

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as professional, quick, and easy, with many expressing their intent to rent again. The staff consistently receives praise for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is also frequently noted as smooth and hassle-free, from pick-up to drop-off, making the rental process straightforward and efficient. However, some customers also noted issues with the product itself, specifically the condition of the cars, mentioning problems like scratches, cracks, worn tires, and mechanical breakdowns. These concerns sometimes led to dissatisfaction with the overall quality, with a few people receiving vehicles that were not as described or had significant defects, impacting their travel experience.

What people talk about most

Service

People report positive experiences with service, often highlighting the impeccable and reliable nature of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with some customers receiving cars in excellent... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising cars as perfect,... See more

User experience

Clients share positive opinions on user experience, with many describing it as easy, trouble-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

We had a delightful experience renting a Ford Focus through Rent from Locals. The owner was very receptive and responded quickly, making communication easy. The pick-up was smooth and everything went... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car rental company
  2. Online marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

802 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Overall good

Car owner was responsive on Whatsapp. Due to a cancelled flight, they brought the car to my hotel which was very convenient and helpful. The car was slightly different than described (diesel not gas, no nav) but was in good mechanical condition, but very high mileage and dirty interior. Return was easy, someone met at the airport

25 November 2025
Rated 1 out of 5 stars

À scam !

Hi,

as shown in the previous voucher, we were supposed to pay 14.69 euros by credit card for our order of a VW Polo at "Rent from locals" in Tirana airport.
But in fact, our account has been debited on October 28, without any explanation, of 93.12 euros !
We call this a scam, or illegal financial maneuver.
In these lawless conditions, we don't want to go any further with your tricksters' company.
On top of this manifest theft, the rent conditions have never been respected.
- We found the car in the airport parking thanks to several messages, and there was absolutely NOBODY to present the car and show us how to use it.
- Moreover, there was NOBODY at the airport WHEN WE RETURNED THE CAR !
- We discovered that the car had already 223 000 km, that it worked on LPG Gas, a fuel that we don't use and don't know, and NOBODY told us how to handle it.
- The shock absorbers were tired and lazy, luggage cover was not the proper one and we could not use it.
- The tires were too used, just as the windshield wipers, and we experienced aquaplaning several times ( we had to drive under heavy rains ! ... )
- The security belts alarm was constantly ringing, although all belts were securely fastened, and we could not silence it.
- The lightning system was very complex and noone explained it to us ... etc. etc. etc.
For all these technical reasons, for the lack of safety, for the absence of any responsible person when taking the car and when returning it, and for the global dysfunction of "Rent from locals",
we firmly advise everyone against this dishonest firm.

26 November 2025
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

Hi,

Thank you for your message. We have fully reviewed your case, including all payment records and all communication with the car owner.

First, regarding the alleged charge of 93.12 euros:
You have not been charged this amount by Rent From Locals or by the owner. The only payment ever collected from you is the 14.69 euros, exactly as shown on your voucher.
In addition, your booking was made on November 6th, which makes it impossible for us to have charged you anything on October 23rd. We encourage you to contact your bank and dispute the supposed charge, because we are certain that no such transaction exists from our side.

It is also important to mention that this claim appeared only after the end of the rental and was used as a reason not to pay for the service you received. The owner decided not to pursue the outstanding amount, which means you effectively used the car free of charge.

Regarding the comments about pick up and drop off:
You received clear instructions for both pick up and return through the platform, and no issue was reported at the time. If anything had been unclear, we or the owner could have assisted you immediately.

As for the comments about the condition of the vehicle, none of these points were communicated to us or to the owner during your rental. As stated in our policy, any problem must be reported when it occurs so the owner can intervene or replace the car. Reporting issues only after completing the rental is not considered valid.

False accusations affect small local providers whose income depends on their cars. To protect them, your account and related information will no longer be allowed to book on our platform.

We hope you still enjoyed your visit to Albania.

Rated 5 out of 5 stars

Amarildo respectively Besi from Auto Zvicra

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a credit cart was not necessary. The pickup and drop-off process a few meters from the airport terminal was straightforward. Our car, Suzuki SX4, performed well in both the city and the local villages (a 4x4 can be usefull in Albania). Communication with Besi was perfect, he provided us with a full assistance. We really recommend those professional guys!

27 November 2025
Rated 5 out of 5 stars

Excellent service – highly recommended !

I had an amazing experience with Regonta.
The communication with the owner was fast, clear and very friendly.
Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hidden fees.

The car was clean, in great condition.
The price was very fair, and the whole process was smooth and professional.

I highly recommend this service and I will definitely rent again in the future!

20 November 2025
Rated 4 out of 5 stars

The car reservation went without any…

The car reservation went without any problems. Unfortunately, there were problems when picking up the car. Payment by card did not work (when booking, I looked for a rental car where it was possible to pay by card). So I had to go to an ATM - it cost me time and withdrawal fees. The person handing over the car took part of the payment in euros at an unfavorable exchange rate for us. The car was supposed to be full, but in reality it was 1/4 of the tank. The return was without any problems.

1 November 2025

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