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Rent From Locals: Car Rental in Albania & Greece Reviews 803

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as professional, quick, and easy, with many expressing their intent to rent again. The staff consistently receives praise for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is also frequently noted as smooth and hassle-free, from pick-up to drop-off, making the rental process straightforward and efficient. However, some customers also noted issues with the product itself, specifically the condition of the cars, mentioning problems like scratches, cracks, worn tires, and mechanical breakdowns. These concerns sometimes led to dissatisfaction with the overall quality, with a few people receiving vehicles that were not as described or had significant defects, impacting their travel experience.

What people talk about most

Service

People report positive experiences with service, often highlighting the impeccable and reliable nature of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with some customers receiving cars in excellent... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising cars as perfect,... See more

User experience

Clients share positive opinions on user experience, with many describing it as easy, trouble-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

We had a delightful experience renting a Ford Focus through Rent from Locals. The owner was very receptive and responded quickly, making communication easy. The pick-up was smooth and everything went... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car rental company
  2. Online marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

803 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great experience

Easy to communicate with the rental. Car like it was in the photos. Check-in and check-out fast and easy.

5 November 2025
Rated 1 out of 5 stars

Booked a smart Mercedes-Benz that…

Booked a smart Mercedes-Benz that looked perfect and was given a different car with only one headlight, a warning light, broken tail light, bodywork damage and was difficult to drive

6 November 2025
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

Hello,
We are really sorry that your experience did not meet your expectations and for the inconvenience caused during your trip.
We invite you to leave a review for the owner directly on the Rent From Locals platform, as your feedback helps other customers make informed decisions and also helps us monitor the quality of the services provided on the platform.
For the future, in case of any issue during pickup or during the rental, please contact our support team immediately so we can try to intervene and assist as quickly as possible.
Thank you for taking the time to share your experience.

Rated 4 out of 5 stars

Fast pickup and fast return.

We were generally very satisfied with our car rental experience. Fast pickup and fast return. Unfortunately, the car wouldn't start after a quite long ride, which was an inconvenience. However, the rental provider was responsive. They came to fix the problem and, promptly supplied us with a replacement vehicle. I'm rating it 4 out of 5 stars due to the car issue.

3 November 2025
Rated 5 out of 5 stars

Very good experience

Very good experience

Stil not sure if I paid 5 or 10 Eur as service out of 10 paid as pre-booking fee, since the invoice says 5 so you expect the other 5 goes to the rental but they say that no.

4 November 2025
Rated 5 out of 5 stars

Excellent experience

Excellent experience! Arsen was very friendly, helpful and welcomed us with a big smile. Great price and service. 100% recommendation

4 November 2025
Rated 4 out of 5 stars

Everything went as we agreed online

Everything went as we agreed online. The car was clean and the type matches.
And a thing to consider: you may offer that your dealers should wait users at the airport. It was al little bit hard to find parking.

3 November 2025
Rated 4 out of 5 stars

The communication with the renter was…

The communication with the renter was quick, personal and clear. The people we were renting from seemed trustworthy and best was that no extra charges were done or asked for, only what was agreed upon earlier.
I would definitely do it again

31 October 2025
Rated 1 out of 5 stars

The car was horrendous

The car was horrendous. The windshield was broken, the promised navigation never even worked, the windshield wipers dragged out the water instead of removing making it even more dangerous and there was no radio.

30 September 2025
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We’re truly sorry to hear about your experience and understand how disappointing that must have been. Our support team is always available throughout the rental period, and reaching out to us on time allows us to help effectively. We only wish we had been contacted so we could have assisted you right away. We also encourage you to share your feedback about the specific car provider on our platform, as it helps future travelers and contributes to a more transparent community.

Rated 1 out of 5 stars
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are sorry to hear about your experience and we understand your frustration. Our team is always available to assist customers during their rental, and contacting us in due time is always an option when help is needed. We truly wish we had the opportunity to assist you directly. Please also consider reviewing the specific car provider on our platform, as your feedback helps other customers make informed decisions and promotes transparency for everyone.

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