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Review summary
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What people talk about most
Reviews shaping this summary
I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more
Company replied
Thank you very much for all your support. I have been reserving my vehicles with Rentingcarz for years and have consistently received excellent service. When I need any changes, they are handled promp... See more
Company replied
I had an excellent experience with the customer support team. They responded quickly, politely, and clearly, and helped me complete my reservation change smoothly. They also answered my ques... See more
Company replied
Company details
Written by the company
Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!
RentingCarz Car Rental
Written by the company
- All the reasons why you will love Rentingcarz
- Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.
Contact info
1100 Brickell Bay Drive, Suite 311081, Miami, FL 33231, Estados Unidos, 33130, Miami, FL, United States
- Chat avaiable in our website
- info@rentingcarz.com
- rentingcarz.com
3.8
Great
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from RentingCarz.com
Dear Norman,
Thank you so much for your amazing 5-star rating! 😊
We truly appreciate you taking the time to share your feedback. It means a lot to us to know that your booking experience was smooth and hassle-free.
At RentingCarz, our mission is to make every step of the car rental process as easy, transparent, and convenient as possible and it’s wonderful to hear we delivered on that for you.
Your satisfaction is our top priority, and knowing that we’ve met your expectations inspires us to keep improving every day.
If you ever have any questions, need support, or are planning your next trip, please don’t hesitate to reach out. Our team is always here and happy to assist you in any way we can.
Thanks again for choosing RentingCarz, we look forward to serving you again soon!
Best regards,
The RentingCarz Team 🚗✨
Can't access and find out to my…
Can't access and find out to my reservation data in the web service..
26 August 2025
Unprompted review
Reply from RentingCarz.com
Dear Jungwon,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that we are always available for any request that you may have regarding your reservation or any other questions. We´ll be glad to assist you with the information you require. Just contact us trough chat on www.rentingcarz.com or What´sapp and we´ll do our best to assist you.
We sincerely regret any inconvenience caused and appreciate your understanding.
Best regards,
RentingCarz Team🚗✨
Great service
The service that I had received was amazing, the page is really easy to use and I highly recommended and would definitely rent with this company again
10 August 2025
Unprompted review
Reply from RentingCarz.com
Dear Sara,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
RentingCarz, okay until it isn’t
RentingCarz is probably okay if your rental goes without any problems, but if there is a problem, they’re eager to take more of your money. And, if there’s a serious problem, don’t expect any money back. I had a cancelled flight to JFK. The airline rebooked me on a flight to EWR. It wasn’t my fault, but RentingCarz charged me $300 to make the change. Then, after additional flight delays, I was going to be late to pick up my car. I contacted and was assured assured by RentingCarz and Budget (the provider) that my reservation would be valid if they had available cars. Well, I was told at the counter that they had plenty of cars, but they cancelled my reservation. At first, RentingCarz wanted me to just accept this loss. After pressing them, they want to give me a credit. I’m sure Budget refunded my reservation to RentingCarz because my credit is good for any provider. But a credit isn’t useful for me, especially since it is only valid for one year! I won’t use them again. Their customer service is only via chat. They are only interested in squeezing every last dollar from customers, regardless of the problems they face. Go with Trip.com or some other discounter. I should have know better than to trust a company that spells “cars” as “carz”! Edited to add that my original reservation was not entirely non-refundable and that flexibility with customers who have faced financial loss due to cancellations will make repeat customers.
10 August 2025
Unprompted review
Reply from RentingCarz.com
Dear Roberto,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that while the reservation is non-refundable as per the terms and conditions agreed upon at the time of booking, we are happy to offer you the flexibility to modify your reservation upon arrival.
Regarding the credit offered, you may use it wih any of our different rental companies, at any future dates that suit you, and the credit will remain valid for one year from the original booking date. We hope this provides a helpful alternative and allows you to make use of the reservation at a more convenient time.
Additionally, we would like to mention that the rental conditions, including cancellation and refund policies, are available for review at any time before finalizing a reservation. We encourage our customers to review these details to ensure the selected rate meets their needs.
We sincerely regret any inconvenience caused and appreciate your understanding. Please let us know if you would like assistance with rebooking or if you have any other questions we are here to help.
Best regards,
RentingCarz Team🚗✨
I used to think this kind of service is…
I used to think this kind of service is complicated; nevertheless, RentingCarz helped me handle it so easily.
Thanks!!!
11 June 2025
Unprompted review
Reply from RentingCarz.com
Dear Alejandro,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
I have rented cars from this company…
I have rented cars from this company never had a problem. Everything has been excellent
5 August 2025
Reply from RentingCarz.com
Dear Marilda,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
Thank you for your kind response to my…
Thank you for your kind response to my reservation inquiry and confirmation via live chat.
5 August 2025
Unprompted review
Reply from RentingCarz.com
Dear customer,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in u.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
It was really fast there was no line great experience
It was really fast there was no line , staff was nice and the best part was the rice we got
2 August 2025
Reply from RentingCarz.com
Dear Cecilia,
Thank you so much for your 5-star rating! 😊
We’re delighted to know that your booking experience was smooth and stress-free. At RentingCarz, we strive to make the rental process as simple and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Best regards,
RentingCarz Team 🚗✨
Reply from RentingCarz.com
Dear Sung,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
Easy to deal with
I have used this company several times during the last 10 years with no issues at all!
31 July 2025
Unprompted review
Reply from RentingCarz.com
Dear Luis,
Thank you for your 5-star rating! 😊
We're thrilled to hear that your booking experience was smooth and hassle-free. At RentingCarz, our goal is to make the rental process as easy and convenient as possible for you.
We truly appreciate your continued trust in us, it means a lot to have you as a long-time customer. Your loyalty and support inspire us to keep delivering the best service possible.
If you ever need assistance in the future, don’t hesitate to get in touch, we're always happy to help.
Wishing you a safe trip! ✈️🚗
Best regards,
RentingCarz Team 🚗✨
Terrible experience – Avoid Rentingcarz.com at all costs
I had a truly frustrating experience with Rentingcarz.com and I strongly advise against using their service.
A reservation was made by mistake through their platform (a minor was browsing on my computer). I realized it immediately and canceled the booking within minutes. I contacted them right away, explained the situation, and yet they refused to refund the money, even though their own site showed “free cancellation” and the voucher they sent me contained no clear cancellation policy — just a link that led to an incomplete page.
This behavior is dishonest and shows a complete lack of customer care. The booking was canceled almost instantly and no service was ever used, yet they kept the full amount.
Customer service was also slow, unhelpful, and showed no willingness to resolve the issue.
If you value your money and peace of mind, avoid Rentingcarz.com. They are not trustworthy and do not stand behind their policies.
15 July 2025
Unprompted review
Reply from RentingCarz.com
Dear customer,
Thank you for contacting RentingCarz. We truly understand your concerns and appreciate you taking the time to reach out.
We would like to clarify that while the reservation is non-refundable as per the terms and conditions agreed upon at the time of booking, we are happy to offer you the flexibility to modify your reservation.
You may change the booking to a different rental company, for any future dates that suit you, and the credit will remain valid for one year from the original booking date. We hope this provides a helpful alternative and allows you to make use of the reservation at a more convenient time.
Additionally, we would like to mention that the rental conditions, including cancellation and refund policies, are available for review at any time before finalizing a reservation. We encourage our customers to review these details to ensure the selected rate meets their needs.
We sincerely regret any inconvenience caused and appreciate your understanding. Please let us know if you would like assistance with rebooking or if you have any other questions we are here to help.
Best regards,
RentingCarz Team🚗✨
Reply from RentingCarz.com
Dear customer,
Thank you so much for your 5-star rating! 😊
We’re delighted to hear that your booking experience was smooth and straightforward. At RentingCarz, we’re dedicated to making the entire process as simple and convenient as possible for our customers.
If you ever need assistance in the future, please don’t hesitate to reach out — we’ll be here and happy to help.
Wishing you safe and happy travels! ✈️🚗
Best regards,
RentingCarz Team🚗✨
Reply from RentingCarz.com
Dear Joon,
Thank you for your 4 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.
If you need help in the future, we'll be here to assist you. happy travels!
Best regards,
RentingCarz team🚗✨
Reply from RentingCarz.com
Dear Carlos,
Thank you so much for your 5-star rating! 😊
We’re thrilled to hear that your booking experience was easy and straightforward. At RentingCarz, we’re committed to making the entire process as simple and convenient as possible for our customers.
If you ever need assistance in the future, we’ll be here and happy to help.
Wishing you safe and happy travels!
Best regards,
RentingCarz Team 🚗✨
Reply from RentingCarz.com
Dear Mauricio,
Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.
If you need help in the future, we'll be here to assist you. happy travels!
Best regards,
RentingCarz team🚗✨
*****The organization or team in the profile picture tag did a great job *****
7 July 2025
Unprompted review
Reply from RentingCarz.com
Dear Customer,
Thank you for contacting us. Please let us know how we can help you, our purpose is to provide a quality service and we want you to have a pleasant experience, if there was any misunderstanding we apologize for it.
If you need more information or support do not hesitate to contact us through any of our support channels, we´ll be glad to assist you.
Best regards,
RentingCarz.com🚗✨ Team.
Pesima atencion
Pesima atencion, no advierten q en Austria solo aceptan licencia de conduccion internacional y se quedan con el dinero.
LOs requisitos de licencia internacional y no colombiana no estan descritos
15 June 2025
Unprompted review
Reply from RentingCarz.com
Estimado cliente,
Gracias por comunicarse, lamentamos que tu experiencia no haya sido la esperada. Podemos confirmar que los requisitos de renta están descritos antes, durante y después de realizar la reserva para cualquier destino a nivel global, nuestro propósito es brindarle un servicio de calidad y deseamos que tenga una experiencia amena, nuevamente nos excusamos por cualquier malentendido. Le estaremos informando a través de su correo sobre la resolución final del caso. Gracias por su comprensión
Si necesitas más información o apoyo no dudes en contactarnos a través de cualquiera de nuestros canales de atención, será un gusto asistirle.
Saludos,
Equipo RentingCarz.com🚗✨
everything Good
5 June 2025
Reply from RentingCarz.com
Dear customer,
Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.
If you need help in the future, we'll be here to assist you. happy travels!
Best regards,
RentingCarz team🚗✨
Legit service but needs improvement.
First RentingCarz is a legit service, their support is reactive and you can talk with them using a chat on their website. They have proper humans responding and they seem willing to work around any problem we may have. I give them a full point for that, although I did go through some staff responding me in a different language every now and then, or responding with generic answers. Most of the time they did fine.
BUT their website is a bit messy, we don't have a proper profile once logged in, the web pages loading often gets stuck, and the payment process is messy.
I had to try many times to pay because my card wouldn't get accepted, going through support chat several times to see what was going on. As suspected this was a problem from my bank and not rentingcarz. But even after paying with a different card that worked, it did take quite a bit of time and a couple of errors in between. So definitely not a smooth process at all. Several hours later, I finally got a confirmation number and with this number I can check the status of my reservation on the website.
Update end of July 2025 :
In the end I was able to rent the car as planned at the Budget rental agency in Paris airport, and everything went fine, so another point for that.
Update February 10th 2026 : Another (very) problematic point (I remove 2 here until I can prove it wasn't RentingCarz fault but Budget) is that my contact information (my postal address or email address) wasn't correctly transmitted to Budget (or saved by Budget, I can't say which one is at fault).
I got caught by an automatic radar for (slightly) speeding in Switzerland and the fine never reached me properly. I was able to realize I received it because I saw a payment in February 2026 on my bank account to Avis Rent-a-car 7 months after the rental period (which was in July 2025). I used the confirmation number to check the invoice on the website of Budget. It is only the payment of the charges due to the processing of my fine, not the fine itself which was supposed to reach me by postal mail but never did (the cost was 35 euros just for the processing charges by Budget which isn't cheap...)
From the Budget invoice and what they told me on phone, the reason seems to be that the address transmitted to them (or the one they erroneously kept) is an address in Panama to an entity called LatinCarz LLC (which is apparently the company behind RentingCarz) and not my address. So the swiss police probably sent the fine to Panama instead of my place...
I got aware of this 7 months later so hopefully I can pay the normal fare and not an increased fine... Both RentingCarz and Budget are supposedly working on it but I have contacted the Swiss police by myself for now...
Update February 12th 2026 : I contacted Swiss police myself and I was able to pay the fine at its normal price (they acknowledged the fact that I paid it late because of the rental service). In the meantime RentingCarz and Budget both opened a case about my problem and told me I should receive the fine soon (which doesn't matter anymore). I also got a discount for the next time I use RentingCarz. I will give back 1 star here so 3/5
23 May 2025
Unprompted review
Reply from RentingCarz.com
Dear Samuel,
We sincerely apologize for the inconvenience you experienced with your car rental reservation.
We can confirm that your payment wasn´t going trough because there was an authentication step that couldn´t be completed on your bank´s end. That being said we´re pleased to inform you that your reservation is now active and ready to be used, we´ve sent the confirmation voucher to your email. Once again we´re very sorry for any inconvenience that this may caused you, our agents are always ready and willing to assist you with any request that you need.
If there is anything else that we can do for you please let us know or contact us back trough chat/email.
Thank you for your patience and we wish you a safe trip.
Best regards,
RentingCarz.com 🚗✨
Reply from RentingCarz.com
Dear Federico,
Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨
If you need help in the future, we'll be here to assist you. happy travels!
Best regards,
RentingCarz team
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