Great company. Speedy to get score to the different agencies. I saw a 12 point boost after month one. Not what I expected however I’m looking forward to it increasing more over time. Affordable monthl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were very prompt in reporting to the credit bureaus and my score did go up a decent amount within about two days of signing up. There was a billing mix-up, in which I used a code to use “smartpay... See more
Company replied
Signing up was simple and very easy After about 3 days my landlord was contacted, my rent was verified and 8 days after signing up it was on my credit report! This is major for credit especially o... See more
Company replied
So far I have been receiving email updates but as for credit rising at the moment no change I'll update in 2mth .
Company replied
Company details
Written by the company
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Contact info
24 Corporate Plaza, #180, 92660, Newport Beach, United States
- 626-737-6100
- rentreporters.com
3.7
Average
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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If I cam give zero stars I would prefer…
If I cam give zero stars I would prefer that! They randomly charge my card. Even after a Payment has been paid. I haven't seen a score increase. And it's been almost a year now. I received an email saying some fees would be waived. But I was still randomly charged. SCAM SCAM SCAM. DO NOT WASTE YOUR TIME. I'm hoping for some resolve from the company or I will pursue resolved by other means.
7 December 2024
Unprompted review
Reply from RentReporters
Hi Sheree, We’re sorry to hear about your experience. Please email us at customercare@rentreporters.com with the email address you used to sign up so we can review your account and address your concerns.
We look forward to hearing from you so that we can clarify and resolve any issues.
RentReporters
Rent
Rent on your credit report is important rather your trying to boost your credit or just have rental history to be able to get in to good homes or even buy a home and this is a good app to provide that history
23 October 2024
Unprompted review
Reply from RentReporters
Hi Virgil, Thank you for your review! You’re absolutely right—having rent reported can make a big difference when it comes to boosting your credit or building a solid rental history. We’re glad to hear you’re finding the app helpful in achieving your goals. If you need anything else, we’re here to help!
Best,
The RentReporters Team
COMPLETE SCAM
Complete scam my score did not increase one bit. Idc what anyone says if they were legit 2 years of rent history added to my report should definitely up my score but it didn't even go up A point... I didn't even know it was on my report didn't get an alert or anything which means they are no one to credit bureaus... bug waste of money. Put a support ticket in calling them tomorrow
18 September 2024
Unprompted review
Reply from RentReporters
Hi Joseph,
We are disappointed to hear about your experience and appreciate you sharing your feedback.
Adding two years of rent history can positively impact your credit score, but various factors may influence the final outcome. We’d like to work with you to clarify this and resolve any issues you may have encountered.
We have tried to reach you by phone and email, and we look forward to hearing from you soon to discuss.
Best regards,
RentReporters
Scam and Discrimination
This is a SCAM. They continue to hold my application fee ($94.95) despite them telling me the day prior that my home is ineligible for their service! On 10/31/23, I signed up. on 11/1/23, they told me my home is ineligible. On 11/2/23, I asked them to reconsider, and they said no. Also on 11/2/23, they charged me. On 11/3/23, I asked for my money back. On 11/7/23, they told me I'm too late to cancel. I canceled within two days (they require seven days max, so I was well within their guideline). They have violated their own terms of use and thus have discriminated against me. Avoid them at all costs!
7 November 2023
Unprompted review
Reply from RentReporters
Hi there,
We are disappointed to hear about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the enrollment fee. Please know that eligibility for reporting your rent payments is contingent upon the ability to validate your lease details. If your home was found to be ineligible—perhaps due to the type of property or an inability to provide the necessary documentation—this may have affected your refund request. We aim to make these policies clear in our terms and on our website.
If there is anything we can do to assist you today, please reach out to us directly with any additional questions, and we’d be happy to help.
Best regards,
RentReporters
I am a landlord the tenant paid late…
I am a landlord the tenant paid late but paid within the month so rent reporters would mark it as paid and onetime becasue its paid within 30 days like a creditor . this is not accurate the rent was late and i am not a creditor so no landlords should consider anything rent reporters report thus not accurate also they give you a choice 1 paid and paid on time or 2 not paid so it doesnt really matter when it is paid it could be 100 days later but to them it will be marked paid and paid on time .... thus rent reporters is a scam
12 August 2023
Unprompted review
Reply from RentReporters
Hi there,
Thank you for sharing your feedback. We understand your perspective regarding the reporting of late rent payments. However, the guidelines for reporting are determined by the credit bureaus, and all three follow the same standards for what constitutes a late payment. As a reporting agency, we are contractually obligated to adhere to these rules.
If you have further questions or concerns, please feel free to reach out, and we’d be happy to discuss this with you.
Best regards,
RentReporters
Scam
Scam. They advertise a code to waive the $95 signup fee and then charge you for it anyway, hiding the stipulations in an email that will go to your junk folder. Then they give you the runaround when you ask for a refund until you’re outside the time limit to be “eligible.” Extremely dishonest company.
9 June 2023
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. It’s possible that the special offer you signed up for required enrollment in RentCheck to waive the $95 setup fee. If RentCheck enrollment wasn’t completed after signing up, this could have led to the full fee being charged.
Regardless, we’re committed to making things right. Please contact us at 626-737-6100 or reach out via chat using the email you used to sign up, so we can take a closer look at your account and resolve this for you. Your satisfaction is important to us, and we look forward to hearing from you.
Best regards,
RentReporters
STAY AWAY!
STAY AWAY!!
They will continue to charge your card and there is no way to Cancel online. You have to call them but this has still not resulted in any change or refund.
I called in 3 times with no change they've charged my card for months and still haven't seen any refund.
1 May 2023
Unprompted review
Reply from RentReporters
Hi there,
We are disappointed to hear about your experience and appreciate your feedback. As a subscription service, we strive to make the cancellation process as easy as possible for our customers, offering multiple ways to cancel. We apologize if there were any delays in communication and any frustration this may have caused.
Please reach out to us directly with the email or information you used to sign up, so that we can look into your account history and resolve your concerns. We look forward to hearing from you.
Best regards,
RentReporters
This is a scam
Very upset. I requested to cancel my account beginning of November before they charged me. My account never was closed. They make it impossible to cancel your own account. You have to contact them and then they dance around your request offering you free months. This site didn’t increase my credit. Constantly said my rent was disconnected. Waste of money and time. Then they had the nerve to say I’m not able to be refunded because of their terms and conditions.
10 January 2023
Unprompted review
Reply from RentReporters
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We aim to make the cancellation process as easy as possible by providing multiple ways for our customers to cancel. If your cancellation request wasn’t handled in a timely manner, we sincerely apologize.
It’s possible that your refund request may have come outside of our refund window. If you could please contact us directly with the email or information you used to sign up, we’ll be happy to look into your account and find a way to address your concerns to your satisfaction.
Best regards,
RentReporters
First off i cant believe that no one…
First off i cant believe that no one has written a review for rent reporters on trust pilot.FOR THE SITE IS WELL TRUSTED.Great customer service from employees like brittany to management like Sergio. So let me be the first to say that once my rent was reported within 10 days it went up 40 points!!!It's not a provram,it's not a scam,its easy and it works!!!THANK God for rentreporters and those who work there.God bless all of you.
1 January 2022
Unprompted review
Reply from RentReporters
Hi there,
Thank you for taking the time to share your experience and for being the first to leave a review on Trustpilot! A 40-point increase in just 10 days—what an amazing result! We appreciate your kind words about Brittany, Sergio, and our team.
We’re grateful to be part of your credit-building journey, and we truly appreciate your trust and for sharing your experience with us.
Best regards,
RentReporters
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