I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more
Company replied
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Review summary
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I had an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reasonable throughout.... See more
Company replied
Fast and straight forward sign up, got lots of updates following the sign up with flats and apartments that I was interested in, also in my process range too. The team are so helpful and will assist i... See more
Company replied
I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more
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Company details
About Rentumo UK
Written by the company
From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
United Kingdom
- info@rentumo.co.uk
- rentumo.co.uk
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great Customer Service especially Sara…
Great Customer Service especially Sara is amazing. I was subscribed to Rentumo and forgot to unsubscribe even after I find a place. I wasn't expected a refund but contacted them with little expectation. But, They were very nice to provide a refund for it. Appreciate Rentumo❤.
13 April 2026
Unprompted review
Reply from Rentumo UK
Hello,
Thank you for your kind feedback! We’re glad to hear that you had a positive experience with our support team. It’s great to know that you found a place, and we’re happy we could help resolve your request smoothly.
We appreciate you taking the time to share your experience, and we wish you all the best in your new home.
Rentumo
Was mis lead into paying 20 twice a…
Was mis lead into paying 20 twice a month for a subscription to have landlords contact me directly not one contact was made nor was there any relevant property’s sent to me was just a big scam in my eyes and took money from me for atleast 3- 4 months 20 every week sometimes and even 20 on one day and then 20 the next day absolute scam will never be using this site again pure fraud for someone who is trying to find a home to live in
8 April 2026
Unprompted review
Reply from Rentumo UK
Hello Stephen,
We’re sorry to read your message and understand your concerns regarding the charges and your experience. Have you contacted our customer service at info@rentumo.co.uk?
Rentumo is a platform that gathers thousands of rental listings from multiple websites in one place. Access to full landlord contact details, as well as features like the customizable Search Agent, is available through a subscription. This tool allows users to receive notifications based on their own search criteria, but it does not guarantee that landlords will proactively reach out.
When signing up, a trial offer is presented. The terms, pricing, and automatic conversion into a subscription at the end of the trial period (unless cancelled) are clearly outlined during registration and must be accepted before proceeding. After the trial ends, the subscription is activated automatically.
At this stage, we have unfortunately not been able to identify your account based on your Trustpilot review. We have submitted a request to Trustpilot to obtain the email address linked to your account. We kindly invite you to respond to this request, or to contact us directly at info@rentumo.co.uk with the email address used during registration so we can review your situation in detail.
Our support team is here to assist you, and we would be happy to look into this further and provide a suitable resolution.
Best regards,
Rentumo
Great website to find a perfect home
Great website to find a perfect home, easy to use and notifications make it so helpful. Definitely recommend!
7 April 2026
Unprompted review
Reply from Rentumo UK
Hello,
Thank you very much for your kind review.
We’re delighted to hear that you found the platform easy to use and that the notifications were helpful in your search. The Search Agent feature is designed to keep you updated in real time based on your criteria, so it’s great to know it made a difference.
We truly appreciate your recommendation and hope you continue to enjoy the platform.
Best regards,
Rentumo
Emilia from Rentumo has been a huge help
Emilia from Rentumo has been a huge help - i highly recommend!
7 April 2026
Unprompted review
Reply from Rentumo UK
Hello,
Thank you very much for your kind feedback.
We’re especially pleased to hear that Emilia was able to assist you, your recommendation means a lot to us. Providing helpful and responsive support is something we truly value.
At Rentumo, we aim to make the rental search process easier by gathering listings from multiple sources in one place, so it’s great to know you had a positive experience.
We hope you will continue to enjoy the platform and find the perfect place with ease.
Best regards,
Rentumo
It was really helpful as I was going…
It was really helpful as I was going through a hard time to find an accommodation and rentumo help me to find a good place at reasonable rate.Thanks☺️
1 April 2026
Unprompted review
Reply from Rentumo UK
Hello,
Thank you so much for sharing your experience.
We’re really glad to hear that Rentumo was helpful during what sounds like a challenging time. Finding accommodation can be stressful, so it’s great to know that our platform helped you secure a good place at a reasonable price.
We hope you’ll continue to find value in the platform, and we wish you all the best in your new home.
Best regards,
Rentumo
Great customer service and efficiency
Great customer service and efficiency
Would highly recommend
1 April 2026
Unprompted review
Reply from Rentumo UK
Hello Georgina,
Thank you very much for your kind feedback.
We’re delighted to hear that you appreciated our customer service and efficiency. Your recommendation truly means a lot to us.
We hope you will continue to enjoy the platform and find the right rental with ease.
Best regards,
Rentumo
This website is really helpfull for…
This website is really helpfull for those who are looking for homes.
1 April 2026
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re delighted to hear that Rentumo has been helpful in your home search. Our goal is to make finding a rental as simple and convenient as possible, and we’re glad it’s working for you.
Kind regards,
Rentumo
Prompt notification of available properties
Daily notification of available properties.
24 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re glad to hear that the daily notifications are helping you stay on top of available properties. Our goal is to make finding a home as easy and efficient as possible.
Kind regards,
Rentumo
Rentumo is a powerful tool for finding…
Rentumo is a powerful tool for finding rental properties quickly by gathering listings from many sources in one place.
Its real-time alerts give users a strong advantage in fast-moving housing markets.
Overall, it’s a convenient and efficient platform for serious renters looking to secure a home faster.
25 March 2026
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re thrilled to hear that Rentumo has been helpful in finding rental properties quickly and keeping you updated with real-time alerts.
Our goal is to make the rental search as convenient and efficient as possible, so it’s wonderful to know you’ve found it useful.
Kind regards,
Rentumo
Managed to take out money after many attempts...
They say the terms are clear on what's charged and when, but in reality, its just a smallprint advising an extortionate £20 every 2 weeks.
I transferred all my money to my other accounts and they then charged me double after I thought i was free after the 15th attempt to take £20 out. They took £40 out of my account, which in reality should've been cancelled completely with its overlapping failed renewals. As a subscription service charging every 2 weeks, it should be fair practice to remind a customer when a subscription is about to be renewed.
I took this to customer service, which they said its "clearly in their terms" which your terms doesn't state that you can overlap a failed renewal or be in arrears.
I will now be taking this to my bank, expecting a chargeback for
31 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for sharing your feedback. We’re really sorry to hear about your experience and understand why this has been frustrating.
At Rentumo, we strive to make our subscription terms as clear as possible. Customers are informed about the renewal both before the trial period starts and again in the welcome email once signing up. We genuinely regret if this was missed in your case and appreciate you bringing it to our attention.
We’re constantly working to improve transparency and clarity, and feedback like yours helps us do that. We’re truly sorry that your experience was not as smooth as it should have been, and we thank you for taking the time to share it.
Kind regards,
Rentumo
They take money freely and are…
They take money freely and are advertising properties with other agents and websites which have already been let with the way it is people struggling to find house don't waste your time with this monkey company
29 March 2026
Unprompted review
Reply from Rentumo UK
We’re sorry to hear about your experience. We take all feedback seriously and want to help clarify any issues—please reach out to us at info@rentumo.co.uk so we can assist you directly.
Regards,
Rentumo
Customer Service is poor.
Customer Service is poor.
I forgot to unsubscribe on time, with no notification that my trial was coming to an end. I contacted them right away, and they have not responded.
23 March 2026
Unprompted review
Reply from Rentumo UK
We’re sorry you had a poor experience. We of course want to help resolve this, and you can reach out to us at info@rentumo.co.uk. We’ve also requested your contact details and hope you’ll share them so we can assist you directly.
Regards,
Rentumo
Lots of choice of rentals
Lots of choice of rentals. Easy App makes everything simple. Great staff!
25 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re really glad to hear that you found the app easy to use and appreciated the variety of listings. Our team truly appreciates your feedback
Regards,
Rentumo
Excellent site
Had the premium for less than a month and found a property within that time daily updates sent to inbox with new property’s daily definitely worth getting if you’re wanting to get into a property quickly and don’t know where to start or are struggling to find somewhere!:)
24 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for sharing your experience! We're so happy to hear you found a property so quickly and that our daily updates were helpful. Wishing you all the best in your new home.
Regards,
Rentumo
Excellent company to work with
Excellent company to work with. Quality customer service. Happy to deal with again
23 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for your kind feedback! We’re glad to hear you had a positive experience with our customer service and would be happy to assist you again.
Kind regards,
Rentumo
Stay away from this “business “!!!
Stay away from this “business “!!!
It is total SCAM! They started withdrawing money from my card again, even though no subscription was made and no customer service phone number is available.
I am trying to get my money back through my bank. Hopefully…
19 March 2026
Unprompted review
Reply from Rentumo UK
We’re sorry to hear about your experience and understand your concern.
We can assure you that we only charge for active subscriptions that were agreed to during sign-up, and payments are processed according to the terms presented before purchase. There is no hidden or unauthorised billing.
That said, we’d really like to investigate this further and help clarify what has happened in your case. Please contact us at info@rentumo.co.uk with your details, and we’ll look into it as quickly as possible.
Kind regards,
Rentumo
Rentumo made my property search so much…
Rentumo made my property search so much easier. Fast alerts, simple to use, and great for finding new listings quickly. Highly recommend!
17 March 2026
Unprompted review
Reply from Rentumo UK
Thank you for your kind words and recommendation! We’re glad to hear that Rentumo made your property search easier and that you’re happy with the alerts and new listings.
Kind regards,
Rentumo
I never agreed to their rip off…
I never agreed to their rip off pricing. Stay clear, very unhelpful and you can get property viewing for free from the other groups.
They, rentumo ask to help you for a pound and then charge you a ridiculous amount every fortnight but this is all in small print and when you try cancel, they ignore you. This should be illigal.
18 March 2026
Unprompted review
Reply from Rentumo UK
We’re really sorry to hear about your experience and understand your frustration.
Our service does work as a subscription that automatically renews unless cancelled, and we make sure to inform all customers about this before they sign up. That said, we also want to make things right and help where we can.
We’d really appreciate the chance to look into this further for you. Please feel free to reach out to us at info@rentumo.co.uk, and we’ll be happy to assist.
Kind regards,
Rentumo
Reply from Rentumo UK
Thank you for your feedback! We're glad to hear the service has been helpful to you.
Regards,
Rentumo
Amazing service
The prompt responses were amazing! It eased my anxiety as I was a bind and made my search for a new house to call home that much easier and comfortable.
18 February 2026
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re thrilled to hear we could make your search easier and more comfortable. Wishing you all the best in your new home!
Regards,
Rentumo
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