Repair My Denim Reviews 

129
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the outstanding quality of the repairs, noting that damaged items look as good as new. People find the entire mailing process incredibly easy, from sending in garments to receiving them back promptly. Consumers also appreciate the wonderful communication, mentioning that all questions are answered quickly and clearly. Reviewers frequently emphasize how extremely valuable it is to restore favorite clothing items rather than replacing them. Many buyers eagerly recommend this reliable service to others looking to fix their worn-out denim.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick turnarounds and flawless,... See more

Quality

Clients share positive opinions on quality, consistently highlighting exceptional craftsmanship and flawless... See more

Product

Reviewers mention positive feedback about product quality, expressing delight that their favourite jeans with... See more

Staff

Customers had positive experiences with staff, highlighting the incredible service and great communication... See more

Response time

People report positive experiences with response time, highlighting very fast, quick, and helpful replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent from start to finish. I spoke with them on whatsapp and then sent my jeans promptly after that. All in all the process took less than 2 weeks to complete. The repairs themselves are all... See more

Rated 5 out of 5 stars

Really easy way to fix my favourite jeans. Quick and helpful response to queries, then I nipped down the road to drop my jeans off and they came back all fixed a week late! High quality (pretty much i... See more

Rated 5 out of 5 stars

Thrilled with the repair to my ancient pair of Carhartts! The denim is really soft after years of wear, so I didn't want a stiff denim patch underneath. I was able to have a detailed chat over WhatsAp... See more

Rated 5 out of 5 stars

I am delighted with the service provided. The message exchange beforehand was super helpful, friendly and very quick. Any questions I had were answered straight away. The work was carried out within... See more


Company details

  1. #3 of 11 best companies in Clothing alteration service

Written by the company

We specialise in high-quality denim repairs – from crotch reapirs, tears, and worn-out knees to buttons and seams. Based in Cambridge, we offer fast, affordable service with tracked delivery and easy online booking. Our mission is simple: to help you keep wearing the jeans you love, while reducing waste and promoting repair over replace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(129)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent so far

Excellent so far. Much better than I had expected repair wise cosmetically. See how long it lasts for! Easy to deal with, prompt and very professional plus polite. Hope they do well bearing in mind the nowaday quality, cost of premium product and source of jeans today.

11 March 2026
Rated 5 out of 5 stars

Excellent service

10/10

- Very easy to drop items off
- Great customer support
- Easy to navigate the website
- Reasonably priced
- The mending is perfect

I would definitely recommend and use the service again!

4 March 2026
Rated 5 out of 5 stars

Look no further than RepairMyDenim

Look no further than these dudes to fix your jeans. I sent them three pairs - one of them almost on life support and was going to throw out, and what came back was quite remarkable. You have to look quite carefully to see there was a rip - amazing what's possible. Saved me a fortune buying new ones. Thank you!!

25 February 2026
Rated 5 out of 5 stars

Great jeans repair

It was very easy to book a repair online on their website and it was a quick process. On receiving my jeans back they appear good as new, so I’m very pleased with the outcome

9 February 2026
Rated 5 out of 5 stars

I am delighted with the repair. Thank you.

I am delighted with the service provided. The message exchange beforehand was super helpful, friendly and very quick. Any questions I had were answered straight away. The work was carried out within a week. I was kept well informed through the repair process.
My jeans were posted back to my home address, beautifully wrapped in tissues paper and they look and fit me great. Can't recommend enough.

28 January 2026
Rated 5 out of 5 stars

Excellent

Excellent. Had 3 pairs of jeans all with rips and holes in. Kept hold of them in the hope I may find someone who darns and lo & behold Repair my Denim sprung up and their contact info was shared by a friend. Brilliant service and now I have 3 pairs of jeans back in use!

21 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Turned around in 7 days. Great value that saved what were still a good pair of jeans from land fill. And the repair was great too. Almost invisible.

21 January 2026

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