Repair My Denim Reviews 

129
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the outstanding quality of the repairs, noting that damaged items look as good as new. People find the entire mailing process incredibly easy, from sending in garments to receiving them back promptly. Consumers also appreciate the wonderful communication, mentioning that all questions are answered quickly and clearly. Reviewers frequently emphasize how extremely valuable it is to restore favorite clothing items rather than replacing them. Many buyers eagerly recommend this reliable service to others looking to fix their worn-out denim.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick turnarounds and flawless,... See more

Quality

Clients share positive opinions on quality, consistently highlighting exceptional craftsmanship and flawless... See more

Product

Reviewers mention positive feedback about product quality, expressing delight that their favourite jeans with... See more

Staff

Customers had positive experiences with staff, highlighting the incredible service and great communication... See more

Response time

People report positive experiences with response time, highlighting very fast, quick, and helpful replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent from start to finish. I spoke with them on whatsapp and then sent my jeans promptly after that. All in all the process took less than 2 weeks to complete. The repairs themselves are all... See more

Rated 5 out of 5 stars

Really easy way to fix my favourite jeans. Quick and helpful response to queries, then I nipped down the road to drop my jeans off and they came back all fixed a week late! High quality (pretty much i... See more

Rated 5 out of 5 stars

Thrilled with the repair to my ancient pair of Carhartts! The denim is really soft after years of wear, so I didn't want a stiff denim patch underneath. I was able to have a detailed chat over WhatsAp... See more

Rated 5 out of 5 stars

I am delighted with the service provided. The message exchange beforehand was super helpful, friendly and very quick. Any questions I had were answered straight away. The work was carried out within... See more


Company details

  1. #3 of 11 best companies in Clothing alteration service

Written by the company

We specialise in high-quality denim repairs – from crotch reapirs, tears, and worn-out knees to buttons and seams. Based in Cambridge, we offer fast, affordable service with tracked delivery and easy online booking. Our mission is simple: to help you keep wearing the jeans you love, while reducing waste and promoting repair over replace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(129)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service - so easy! Posted and returned repaired in no time. I’ve got a much loved pair of jeans I can keep wearing now! Beautifully repaired ⭐️

14 May 2026
Unprompted review
Rated 5 out of 5 stars

More than I could have hoped for

Cannot praise enough. Was seeking a belt loop repair, and out if hope asked if they could also add another belt loop, stressing that I was more than happy to pay extra. They added the extra loop, and didn't ask for additional payment. Couldn't have hoped for more. 5 stars are not enough.

20 April 2026
Rated 5 out of 5 stars

I thought of buying a new pair??

I thought of buying a new pair, then thought i would try this service out, wow, what a result. So pleased with the level of quality achieved, just brilliant. Mine were grey Levis and holes in the undercarridge area. Unwearable. But not anymore. Real professional. Fantastic service. ⭐️⭐️⭐️⭐️⭐️

14 April 2026
Rated 5 out of 5 stars

Fantastic denim rescue 💙

In trying to think and act a little more sustainably every day, finding this business was actually pretty local to me was fantastic. I chose to drop off and collect my jeans (so I could stop and say hi to the founder!), but there are drop off and delivery options. I paid £8.99 for a back pocket repair that I genuinely didn't think wad possible. I'm so impressed and so happy and comfortable back in my denim jeans that I thought I would have to throw out!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my 2 Jean repairs

Very pleased with my 2 repairs on 2 pairs of diesel jeans. So pleased with the results and service. Will certainly use again as the cost was only 1/5 of price of buying 2 new pairs equivalents. This is the way forwards.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Repair My Denim for…

Big thanks to Repair My Denim for repairing my beloved Iron Heart 888S-142’s. Both pocket bags replaced as well as a crutch blow out, allowing me now to get many more years of wear and fades out of my favourite jeans. The repair was first class and turnaround as stated when order was place. Also, special thanks to Cosmin on the prompt reply to my email. There is no doubt I will be a future repeat customer.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great alterations and easy ordering process.

It was the first time I had any alterations done on a pair of jeans, but Cosmin made the ordering process seamless (no pun intended!) with the helpful how to videos. And also was quick in his communication throughout, including updating me when the alterations was finished which was within the timeframe specified. I would highly recommend Repairmydenim and would definitely use them again.

26 March 2026
Rated 5 out of 5 stars

Repair my denim offer exceptional…

Repair my denim offer exceptional service. I have been struggling to find jeans which fit my petite frame for years. I had one pair of jeans pinned & shortened, with perfect results. I then posted a second pair which were shorted & returned by mail, all within a week.

19 March 2026

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