Repairpartsusa Reviews 

6,592
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the budget-friendly prices and find that the replacement parts and specialized repair tools are very reliable for fixing various electronic devices. Many people mention that products match online descriptions accurately and usually arrive in great condition alongside helpful installation kits. Some reviewers were not happy with unexpected delivery delays and occasionally receiving incorrect items instead of what they originally purchased. A few other people also felt that certain replacement screens and batteries did not meet quality expectations or drained quickly after being installed.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised fast shipping, helpful tool kits,... See more

Quality

People report ambiguous experiences with quality, as customers are heavily divided on their purchases. While... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers report that everything... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising the fast, cheap... See more

Price

Reviewers highlight positive aspects of price, noting that the items are very budget friendly and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,592)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

It's not worth the lower price

It's not worth the lower price. Yes, this is a real service. Yes, you will receive a product. The product will almost ALWAYS be shipped broken as they use no protective packaging and their customer service will ghost you. They never even got back with me. So, take my advice, it's worth the $20 extra to buy from a reputable vender

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Battery arrived in great condition and good quality!

Battery arrived in great condition and packaging. Shipping was within a reasonable time. No visible damage. Have not installed it yet, but appears to be of great quality and will work to replace my iPhone battery

I love the affordability and quality. Will be buying in the future from this company and recommend them!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Better than expected

This product was exactly as described and worked perfect for my iPhone 11 Pro Max. The price was perfectly set as well. We definitely recommend them again.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

iPhone X lcd screen repair replacement

Definitely watch a couple of video guides before you start, and grab a decent toolkit. Seriously, keep track of all those tiny screws a magnetic mat or labeled containers help a ton. Be super gentle with the ribbon cables, they're delicate! And always test the new screen before you put everything back together. Patience is your best friend here and always using repairpartsusa.com

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! I haven’t recieved my order and my last order was missing items and the items I recieved some were broken and unusable. I would never buy anything here. They won’t return calls, emails or texts and they don’t answer the phone. The good reviews they have are paid for they offer their customers a discount to leave a good review. Terrible company.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Crazy delay and Non-existent customer service

The purchase was confirmed on 5/25 and I still have yet to receive any updates at all for the back glass replacement I ordered for my iPhone 14. I’ve tried calling, sending texts and emails, but I have not been able to reach any sort of representative or receive any replies from anyone. Do not make the same mistake I did purchasing anything from this company as you will more than likely have to wait an extensively long time for your order and be left in the dark without any sort of ETA or explanation for the delay. This is absolutely unacceptable and I’ll never do business with this company again.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

I bought stuff from them

I bought stuff from them. But I tried to cancle order before they shipping. But they never responded my call or email. They tried to ship anyway. When I received item. I tried to contact them to return it. They didn't reply my mail or. Do not buy anything from them

10 June 2026
Unprompted review
Rated 1 out of 5 stars

disappointing

I ordered parts from repair part usa because they had 2 day shipping. i paid for shipping 2 day because i needed my phone. when ordering it told me if i ordered with in so many hours i could have it in 2 days. my package wont be here for 5 days if its not delayed. wont order here again if in need of my parts fast . very disappointing.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Paid for 2-day shipping, arrived broken after two weeks

I bought a screen and backglass to repair my s10+, paid extra for 2-day shipping. I hadn't heard from RPUSA for a couple days, so I sent a follow-up email which was ignored. After another week of waiting, I emailed them again, threatening to dispute the charge with my bank if I didn't receive a response. The day after that, I caved and bought a new screen on amazon, then a day later I receive an email saying my order has shipped with no direct response from RPUSA. When the back glass finally arrived, it was cracked all over, though not as thoroughly destroyed as my old back glass, At this point I was no longer interested in working with RPUSA, so I didn't bother to refund or return, and just took the L. Would not buy again.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Unfortunately was not able to use the…

Unfortunately was not able to use the battery and tools that were ordered because battery with a warranty was stocked by a local iPhone replacement store which also included a warranty with the battery and also installed the battery for a reasonable charge. But I was able to return the battery with tools without any problems or issues.

21 May 2026
Unprompted review

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