Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff who provide exceptionally helpful advice and professional guidance without any pressure to make a purchase. Shoppers also highlight the fantastic wide selection of competitive, reasonably priced new and used golf equipment suited for all budgets. People really appreciate the smooth trade-in process and the fair valuations offered for their old clubs. Additionally, consumers thoroughly enjoy using the indoor trackman testing bays to test out different options before finally purchasing. Buyers consistently note that online orders arrive extremely promptly and always in pristine condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and constantly changing range of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful team and expert... See more

Price

Reviewers highlight positive aspects of price, noting that products are very competitively priced and offer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced a... See more

Company replied


Company details

  1. #7 of 51 best companies in Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and support

Great set up and really helpful club fitting session.
Got to try many combinations and has some really helpful inputs and explanations from Hayden. Was busy on a Friday but staff overall were really helpful. Would definitely recommend.

31 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Kevin,

Thank you for taking the time to leave us an excellent review!

We are pleased to hear your enjoyed your experience with us and hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

The replay experience …

Always an enjoyable experience and alladins cave enjoyable drive over staff helpful and friendly test bays to choose and try out keep up the good work

31 July 2026
Replay Golf logo

Reply from Replay Golf

Hi John,

Thank you for leaving us an excellent review!

We are glad your experience with us was positive and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

An amazing custom fitting with Hamish…

An amazing custom fitting with Hamish the fitter. Nothing was too much trouble and we tried so many different shafts.

31 July 2026
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Reply from Replay Golf

Hi Richard,

Thank you for taking the time to leave us an excellent review!

We are glad to hear your experience with us was positive and you were happy with the fitting with Hamish!

We hope to see you again in the future!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Hassle free exchange

Great service received on selling old clubs with no pressure to sell. Got a reasonable valuation for my old clubs and bought a nearly new putter which I’m very happy with. Andy gave me good advice and fitted me for the putter. Thanks and keep up the good work Replay.

30 July 2026
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Reply from Replay Golf

Hi Harmohinder,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

I purchased a used long putter but did…

I purchased a used long putter but did not get on with it. I returned it a few days later for a refund and bought a new one. It was all handled in a very helpful way.

30 July 2026
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Reply from Replay Golf

Hi Chris,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Staff are super friendly and helpful

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in trackman bags so you can now test clubs. Highly recommend.

30 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Rod,

Thank you for taking the time to leave us an excellent review!

We are glad to hear your experience with us was positive and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Excellent advice and customer service

Excellent advice and post purchase customer service

29 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Adam,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you have received excellent advice and a great all-round experience.

We look forward to hopefully seeing you again in the future.

Best,
Luke
Replay Golf Team

Rated 5 out of 5 stars

Great Quality and Price

Great price, great quality and very quick to deliver. Kept their promise.

29 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Grant,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you have enjoyed your experience as a whole.

We hope to see you again in the future.

Kind regards,
Luke
Replay Golf Team

Rated 5 out of 5 stars

Great service from helpful staff

Helpful friendly staff with no pressure selling made choosing clubs an enjoyable experience

29 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Geoff,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you enjoyed your experience with us. We very much only want you leaving our store with golf clubs that will improve your game so I'm glad you experienced this first hand!

Good luck with your new equipment and if we can be of any further help, please let us know.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Excellent staff and great selection of…

Excellent staff and great selection of New & Secondhand product!

28 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Nigel,

Thank you for taking the time to leave us an excellent review.

I'm glad you found our choice of stock extensive.

Please let us know if we can be of any help in finding your new gamer!

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Excellent professional advice from the…

Excellent professional advice from the TaylorMade expert on my choice of wedges. We looked at all the options and I am delighted with the outcome.

Thank you so much.

29 July 2026
Replay Golf logo

Reply from Replay Golf

Hi David,

Thank you for taking the time to leave us an excellent review.

I'm thrilled to hear you had a great experience in our store and hope your new wedges serve you well.

We look forward to seeing you again soon.

Kind regards,
Luke
Replay Golf team

Rated 5 out of 5 stars

Staff very helpful and knowledgable.

Staff very helpful and knowledgable.

27 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Darren,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you found our team helpful and knowledgable and we look forward to seeing you again in the future.

Best,
Luke
Replay Golf team

Rated 5 out of 5 stars

Superb staff who were extremely helpful

Superb staff who were extremely helpful

28 July 2026
Replay Golf logo

Reply from Replay Golf

Hi Billal,

Thank you for taking the time to leave us an excellent review.

I'm thrilled to hear you found our staff extremely helpful.

We hope to see you again in the future.

Kind regards,
Luke
Replay Golf team

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