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Report My Loss  Reviews 4,099

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TrustScore 4.5 out of 5

4.7

Electronics & Technology
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Rated 4 out of 5 stars

Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more

Rated 5 out of 5 stars

I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more

Company replied

Rated 5 out of 5 stars

I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more

Company replied

Rated 5 out of 5 stars

I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Paid a small sum for the loss of a…

Paid a small sum for the loss of a mobile phone. No help then found out the company had tried to take a monthly subscription fee of £30 / month from my bank.

2 February 2024
Unprompted review
Report My Loss logo

Reply from Report My Loss

Hi James,

Our service operates on a one-off fee model, specifically a £5.95 charge for each loss report filed through our platform. We do not offer or require any monthly subscription services and do not authorise recurring charges as described in your review.

To help us better understand and investigate your experience, please get in touch with our support team at support@reportmyloss.com.

Kind regards,
Report My Loss Support

Rated 5 out of 5 stars

Lost car and house keys.

Paid the £5+ to report my daughters car keys house key and more lost in Exeter. Two weeks later a get a nice lady telling me they had them.
Great service.
Thanks.

13 February 2024
Unprompted review
Rated 4 out of 5 stars

Very easy to use

Very easy to use. I wouldn't report any item that has no monetary or sentimental value however, because of the £5.95 charge to report a lost item. In my case, in order to get a replacement for my lost item, I had no choice but to officially report it as lost. Using the report my loss website was so convenient, rather than approaching my local police station directly

31 January 2024
Unprompted review

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