Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more
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See what reviewers are saying
I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more
Company replied
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more
Company replied
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more
Company replied
Company details
Written by the company
Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.
Contact info
Watermoor Point Watermoor Road , GL7 1LF, Cirencester , United Kingdom
- support@reportmyloss.com
- reportmyloss.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made a Report with Report my Loss
I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just didn't seem enough room to put it in. I could only make the report when I found out the serial number of my phone. I suppose it makes sense. Anyway, fingers crossed .It's good to know that the Police designed the system, and I realise the difficulty with resources reuinting the people with their lost property.
20 July 2024
Unprompted review
Reply from Report My Loss
Dear Geraldine,
We always appreciate feedback that helps us to improve the service, and we will pass your comments to our development team for future enhancements.
Kind regards,
Report My Loss Support Team
Easy to do straightforward
8 July 2024
Unprompted review
Reply from Report My Loss
Hi Stephen,
Thank you for taking the time to provide your feedback on the service. We are pleased you found Report My Loss easy and straight forward to use.
We hope your item will be returned soon!
Kind regards,
Report My Loss Support Team
Reply from Report My Loss
Hi Mariusz,
Thank you for taking time to provide your feedback on the service. We are pleased you had a good experience using Report My Loss.
We hope your item will be returned soon!
Kind regards,
Report My Loss Support Team
Great experience
1 July 2024
Unprompted review
Reply from Report My Loss
Hi Livescu,
Thank you for taking to time to provide your feedback on the service. We are pleased you had a great experience using Report My Loss.
We hope your item will be returned soon!
Kind regards,
Report My Loss Support Team
Its very helpful and very kind people
Its very helpful and very kind people
22 June 2024
Unprompted review
Reply from Report My Loss
Hi Muhammad,
Thank you for taking the time to share your feedback on our service. We are delighted to hear that you found our assistance helpful. We understand that losing a possession can be very stressful, so we strive to be as courteous and kind as possible throughout the process.
Your comments are greatly appreciated, and we will pass them on to our development team.
Kind regards,
The Report My Loss Support Team
Reply from Report My Loss
Hi Frances,
Thank you for taking to time to provide your feedback on the service. We are pleased you found the service good! :)
Fingers crossed your item will be returned soon!
Kind regards,
Report My Loss Support Team
Reply from Report My Loss
Hi Linda,
Thank you for taking to time to provide your feedback on the service. We are pleased you found logging your item easy to complete.
Fingers crossed your item will be returned soon!
Kind regards,
Report My Loss Support Team
Easy to use and gives the positive…
Easy to use and gives the positive impression that our lost item will be found soon
29 May 2024
Unprompted review
Reply from Report My Loss
Hi Chitra,
Thank you for taking to time to provide your feedback on the service. We are pleased you found Report My Loss easy to complete. Fingers crossed your item will be returned soon!
Kind regards,
Report My Loss Support Team
Just Great in a munites on my mobile…
Just Great in a munites on my mobile complete and my Report Read to print
Unbelievable in 10 munites without going anywhere in my hand with my fingers
five star reviews
Hats off
29 May 2024
Unprompted review
Reply from Report My Loss
Hi Amir,
Thank you for taking to time to provide your feedback on the service. We are pleased you found Report My Loss fast and easy to complete.
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
It was easy to understand and complete.
22 May 2024
Unprompted review
Reply from Report My Loss
Hi Helen,
Thank you for taking to time to provide your feedback on the service. We are pleased you found Report My Loss easy to understand and complete.
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
Reply from Report My Loss
Hi Ma Eva,
Thank you for taking to time to provide your feedback on the service. We are pleased you found Report My Loss an excellent service!
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
It was an easy to understand report…
It was an easy to understand report which made a better experience for me
18 May 2024
Unprompted review
Reply from Report My Loss
Hi Sandy,
Thank you for taking to time to provide your feedback on the service. We are pleased you found the service easy to understand.
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
They took time at some points
They took time at some points. I was bit confused but its okay. It was good🙂
8 May 2024
Unprompted review
Reply from Report My Loss
Hi Veerpal,
Thank you for taking to time to provide your feedback on the service. We're sorry there was some confusion.
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
Reply from Report My Loss
Hi Sarah,
Thank you for taking to time to provide your feedback on the service. We are pleased you found the process easy to use.
We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
Well explained in use within site,
3 May 2024
Unprompted review
Reply from Report My Loss
Hi Hanny,
Thank you for taking to time to provide your feedback on the service. We are pleased you found the process well explained. We will pass your comments on to the development team.
Kind regards,
Report My Loss Support Team
Very easy to complete
Very easy to complete
The list of items could be expanded to include “wallet/purse”
4 April 2024
Unprompted review
Easy to give information on-line
27 March 2024
Unprompted review
There was a lot of delays and some…
There was a lot of delays and some stalls are giving misleading informations at times when you ask questions?
21 March 2024
Unprompted review
Was nice and easy
Was nice and easy. Excellent website to report your items.
5 March 2024
Unprompted review
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